Horizon Services Inc. > About Us

About Us

On-Time Service. Up-Front Pricing. And The Job Done Right and Clean the First Time. GUARANTEED!

Horizon Services is the Delaware Valley’s largest and most referred home services company, ready to meet all of your service needs for heating, air conditioning, geothermal, plumbing, drain cleaning and sewer and water line replacement and repair. We are also the region’s premier seller and installer of energy-efficient heating and cooling systems.

Thousands of satisfied homeowners throughout Delaware, Southeastern Pennsylvania, Gloucester, Camden and Burlington County New Jersey and Northeastern Maryland have relied on Horizon Services for over 20 years to service and install the right plumbing, heating and air conditioning systems and equipment for their family, to be there when we promise and to guarantee everything we do in writing.

Horizon Services

From routine maintenance to emergency repairs to quality installation of home comfort systems, Horizon Services works hard all day, every day to ensure that your needs are met and that you and your family can enjoy your home comfortably and worry-free. We have:

• 354 Dedicated Horizon Services Employees: DE-209 and PA-145
• 76 Heating and Air Conditioning Service Technicians
• 54 Heating and Air Conditioning Installers
• 55 Plumbing and Drain Cleaning technicians
• 200 service and support vehicles covering Delaware (Wilmington, New Castle County and Kent County), Southeastern Pennsylvania (Delaware County, Chester County, The Main Line, Montgomery County, and Bucks County), New Jersey (Gloucester County, Camden County and Burlington County) and Northeastern Maryland (Cecil County).
• 24-hour, 7-days-a-week call center and dispatch system

Extended Service Hours

Our team of Customer Service Representatives are available to speak with you to schedule service or answer your questions during the following hours:

• Monday – Friday: 6:00 am to 11:00 pm
• Saturday – Sunday: 8:00 am to 5:00 pm
• After Hours: All calls will be taken by an On-Call Manager

Additionally, we will expand our weekend hours of operation until 8:00 PM anytime a weekend weather forecast calls for extreme heat or cold.

Home appointments — routine or emergency — can be made for any hour of the day, any day of the week. When you need us to be there, WE WILL BE THERE.

Office Locations

We’re so confident you’ll be pleased with our fast, friendly and professional service, we know you’ll become a customer for life!

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The Horizon Difference

Horizon Services has set a new standard for plumbing, heating and air conditioning service excellence. We focus on things that are important to you: Quality, Value, and Accountability. Bottom line: Horizon Services delivers an experience that no other plumbing, heating and air conditioning company in DE, PA, NJ or MD can come close to matching.

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Locations and Hours

Horizon Services has offices in Wilmington, Delaware and Audubon, Pennsylvania and extended services hours seven days a week.

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Pricing and Payment

Nobody wants to pay too much for heating, air conditioning or plumbing service. Horizon Services offers competitive, up-front, flat-rate pricing and a variety of payment plans to meet your budget needs.

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Training

No plumbing, heating or air conditioning company in Delaware, Southeastern Pennsylvania, Gloucester, Camden and Burlington County New Jersey or Northeastern Maryland gives its technicians more ongoing training and education than Horizon Services.

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Testimonials

Horizon has thousands of satisfied customers throughout Delaware, Southeastern Pennsylvania, Gloucester, Camden and Burlington County New Jersey and Northeastern Maryland. Read what our customers have to say about our heating, plumbing and air conditioning services.

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Awards & Honors

Year after year, Horizon Services has been recognized by the industry, by the media and by our customers for service excellence and professionalism.

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Community Involvement

Horizon Services is an active participant and contributor to charities and civic organizations in the communities in which we work and live.

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Service Partner Plan

Sign up for Horizon’s Service Partner Plan and enjoy priority service, more convenience, more discounts…and less worry.

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Financing

Thousands of satisfied homeowners throughout DE, Southeastern PA, Gloucester, Camden and Burlington County NJ and Northeastern MD have relied on Horizon Services for over 20 years for the installation of their heating and air conditioning systems.

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Employment

Horizon Services is a great place to work! Learn about current openings, benefits or submit your resume.

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Horizon Helps!

Horizon Helps! is an organization made up of Horizon Services employees who give their time and energy to dozens of worthwhile causes, charities, local organizations and community events throughout the Delaware, Pennsylvania and Maryland region. Learn more about our activities, upcoming events and how Horizon Helps! can lending a helping hand to your organization.

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Horizon News

Get up to date with the latest Horizon Services news releases and company announcements.

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Site Map

Lost? Having difficulty navigating our website? Here you'll find a bird's eye view of the entire Horizon Services website.

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