Service Partner Plan
Enjoy Priority Service, More Savings and Less Worry!
When you have a plumbing or drain problem… or your air conditioning system breaks down in the middle of a heat wave…or your heater goes on the fritz in the middle of winter… you want to be assured that you’ll get a quick response and not have to pay extra for that emergency service. With Horizon’s Service Partner Plan, you’ll get that peace of mind — and a lot more!
The Horizon Service Partner Plan is a great way to be sure that in case of an emergency, you are guaranteed the priority service you deserve as a valued Horizon customer. Already, thousands of homeowners in Delaware, Southeastern Pennsylvania, South New Jersey, and Northeastern Maryland have already joined and are enjoying benefits such as:
- Priority service for plumbing, heating, and air conditioning calls (routine or emergency)
- A 15% discount on all repairs
- No additional charge for overtime or emergency calls
- And much more!
The following benefits are included free of charge upon purchase of a Service Partner Plan outlined below:
- High Performance Tune-Ups. Recommended by manufacturers and utilities alike, regularly scheduled maintenance on your heating and air conditioning system can reduce breakdowns and lower utility bills.
- Priority Service. As a Service Partner, you are our priority! You can jump to the head of the line when you call! Your job will be scheduled ahead of others. This applies to routine and emergency calls.
- 100% Satisfaction Guarantee. We promise your complete satisfaction – GUARANTEED. If you’re not fully satisfied, let us know and we’ll make it right.
- 15% Discount. You will receive a 15% discount off the bottom line for our plumbing, heating, and air conditioning services for as long as our Service Partner relationship remains in effect.
- Transferable. Your Service Partner agreement can either be transferred to your new home (within our service area) or to the buyer of the home you are selling. Your choice!
- Warranty. As a Service Partner, all repairs come with an extended warranty of 3 years.
- No Emergency Service Fees. If you are in need of emergency service, no matter what time of the day or night you call, you will not pay an overtime fee. You will receive the same quality service as always but pay only the standard pricing.
- Relax, We’ll Call You! When you’re a Service Partner, we make your systems our top priority. We’ll call you and schedule your tune-up so you don’t have to worry about it
- A Trusted Professional on Your Home Service Team. Your technician is not only trained to take care of your equipment, he is trained to take care of you and your home. You’ll take comfort in knowing our technicians wear clean uniforms and I.D. badges, are background checked and drug tested, and are trust certified for your safety and protection.
- Ongoing Safety Inspections. Your peace of mind is our goal. We will assess your home’s plumbing, heating and air conditioning systems to ensure they’re in safe operating condition. You’ll receive a detailed report of our findings, and we’ll explain any concerns. We’ll alert you to potential emergencies before they become disruptive problems. We’ll even call to schedule your appointments so you won’t have to worry about it.
Select From One of Two Service Plans
- Gold Plan: Plumbing, Heating and Air Conditioning
Best Value! All Three Services in One Comprehensive Plan
Yearly renewal: $198.00 (For Oil Customers, $398.00)
- Bronze Plan: Plumbing and Either Air Conditioning or Heating
(Two Services in One Plan: Plumbing With Your Choice of A/C or Heating)
Yearly renewal: $99.00 (For Oil Customers, $299.00)
Sign Up for The Service Partner Plan
- Speak to a Horizon service technician on your next service call. He can give you a form, collect your payment and sign you up on the spot.
- Speak to a Horizon Services Customer Service Representative at any of the numbers listed below:
- New Castle County, DE: (302) 442-7607
- Kent County, DE: (302) 724-6243
- Delaware County, PA: (610) 572-4300
- Chester County, PA: (610) 643-4226
- Montgomery County, PA: (215) 392-0934
- Bucks County, PA: (267) 991-0075
- Gloucester County, NJ: (856) 318-2597
- Camden County, NJ: (856) 288-1751
- Burlington County, NJ: (609) 526-3098
- Mercer County, NJ: (609) 608-0815
- Cecil County, MD: (410) 885-4219
Horizon Services: The only full-service plumbing, heating, air conditioning, drain cleaning and sewer and water line replacement company in Delaware, Southeastern Pennsylvania, South New Jersey, and Northeastern Maryland that guarantees on-time service, up-front pricing and the job done right and clean the first time!