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2008 Customer Comments

Ask Your Friends and Neighbors in DE, PA, NJ and MD -- Chances Are They LOVE Horizon

Real Homeowners in Delaware, Southeastern Pennsylvania, Gloucester, Camden and Burlington County New Jersey and Northeastern Maryland Share Their Horizon Services Experiences!

When it comes to choosing a plumbing, heating and air conditioning company, you need to make an informed decision. Since we were founded, Horizon Services has encouraged our prospective customers to seek out the opinions and recommendations of our any satisfied customers.

We value our customers feedback and actively use it to improve. We invite you to read real reviews from real Horizon Service customers in your area.

Customer Comments

Maria and Tom M. from Springfield, PA Says:

“We had work performed on Wednesday by one of your plumbing technicians, Steve. He was courteous, well-mannered, very knowledgeable, and thorough. He answered all my husband’s questions and brought to our attention a potential future problem we may experience with the outside drain. Thank him for us for a job well done.”

Maureen B. from Smyrna, DE Says:

“I want to thank you for sending a plumbing technician out to my house today in a very fast response to my call. My water heater needed new coils, noted by me since my electric bill spiked, and I experienced a loss of temperature in the hot water. The technician, George, was knowledgable, courteous, professional, and very neat in all of his repair work. I appreciate that you sent such a well- prepared man out to take care of my problem. I also signed up for your annual service contract, because if you have people like George on your staff, then I want you to take care of my plumbing needs in the future. Thank you!”

Anthony Morris from Dover, DE Says:

“I had John, one of your HVAC Technicians, at my house for a service call. I would just like you to know that I was thoroughly impressed with his professionalism and the service that he provided. He took the time to explain everything that he was doing including how service calls were billed and deatials of of your Service Partner Plan. I think John did an excellent job. We had some problems with our heat pump that he quickly figured out and made the necessary adjustments. Today, we have heat and my family and I are thankful. Please extend my thanks and gratitude to John!”

Mr. & Mrs. J. Eichorn from Wilmington, DE Says:

“When our furnace stopped working in the middle of the night, we called Horizon Services and they had a technician at our house within an hour. He diagnosed the problem, had the parts he needed right on his truck, and our furnace was back to normal within a couple of hours.”

Mr. B. Wenger from Chadds Ford, PA Says:

“I came home to find that my water heater had been leaking the whole time I was away. Horizon Services sent a technician out that afternoon and not only replaced my water heater, but cleaned up the excess water that had leaked onto my basement floor. They certainly go above and beyond the call of duty.”

Mr. J. Pearce from Elkton, MD Says:

“I was so impressed with the level of professionalism your technician showed. He not only did the routine service and maintenance on my heating and air conditioning system, but gave me some tips on how to keep it more energy efficient.”

Ms. P. Flynn from Media, PA Says:

“I used to think all plumbers were alike until I called Horizon Services. They explained to me what it would cost before they started. They even used shoe covers and protected my floors with drop cloths.” –

The Grant Family from Havertown, PA Says:

“It was Sunday morning and we were getting a brunch ready for my parents’ 45th wedding anniversary. At 10 am the main sewer line backed up. We had 20 people coming to our house in 2 hours and called Horizon Services. Within 30 minutes they were at our door, and 45 minutes later the sewer line was clear and brunch went off on schedule.”

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Horizon Services: The only full-service plumbing, heating, air conditioning, geothermal, drain cleaning and sewer and water line replacement company in Delaware, Southeastern Pennsylvania, Gloucester, Camden and Burlington County New Jersey and Northeastern Maryland that guarantees on-time service, up-front pricing and the job done right and clean the first time!