Refer a Friend
Tell Your Friends and Neighbors About Horizon Services!
At Horizon Services, we know how important it is to have satisfied customers. Without you, our business would not exist. And when one of our customers feels so strongly about the quality of our plumbing, heating, air conditioning, drain cleaning and sewer & water line services that they would refer someone to us, it tells us that we have exceeded their expectations.
A positive word-of-mouth recommendation from satisfied and long-time customers is the ultimate compliment that a business can receive and has been the most important factor in Horizon’s growth and success.
Horizon Services’ Referral Rewards
With Horizon Services’ Referral Rewards, it pays to have friends.
If you know a family member or friend who requires the installation of new Heating AND Air Conditioning System, refer them to Horizon Services and receive a $500 VISA Gift Card* for a complete system with our thanks. Please Note: If the referred customer purchases an individual heating and/or air conditioning system you will be awarded $250 respectively.
Equally, if you know a family member or friend who requires a plumbing, heating, or air conditioning service repair, refer them to Horizon Services and receive a $10 VISA Gift Card* with our thanks.
To initiate the referral process, please select, complete, and submit the appropriate form listed below. Please make sure to provide all necessary contact information for the person that you are referring as well as yourself.
*In order to qualify for the $500 VISA Gift Card, the referred customer must purchase a complete heating and air conditioning system valued at $8,000 or more. If the referred customer separately purchases either a heater or an air conditioner, the referee will receive $250. To qualify for the $10 VISA Gift Card, the referred customer MUST schedule and purchase actual plumbing, heating, and/or air conditioning service from Horizon Services. Starting January 1, 2014, the Horizon Services’ Referral Rewards program applies to new installations and services and may not be applied to previous transactions and purchases.
Customer Ratings and Reviews
Since we were founded, Horizon Services has encouraged our prospective customers to seek out the opinions and recommendations of our many satisfied customers. The many positive customer reviews we have received for our plumbing, heating, air conditioning, drain cleaning and sewer and water line services and equipment installations are the prime reason for Horizon’s success…and the few negatives we have received have helped us improve.
Experience The Horizon Difference:
- Same Day Service/Flexible Scheduling: We will schedule service on a day and time convenient for you. We complete 99.67% of all repair service calls the same day.
- On-Time, Every Time: We will be at your home when we promise. If we are even 1 minute late, your service call is 100% FREE.
- Late Nights, Weekends, And Holidays At No Extra Charge: Most companies close up and go home at 5 PM. We have found that 43% of our customers experience a repair problem after 5 PM. To help you, we have extended our service hours. Appointments are available until 11 PM to fit your schedule. And we work weekends and holidays. And we work weekends and holidays. We also have experienced call-takers on duty until 11 PM Monday-Friday, Saturday-Sunday until 5 PM, and after hours all calls will be taken by an on-call manager.
- Worry-Free Pricing: We charge by the job, not by the hour and we’ll tell you the price before we begin the repair work.
- Ironclad Guarantee: We guarantee our repairs for 2 full years…NO QUESTIONS ASKED!
- Respect for You, Your Home and Property: Our repair technicians wear shoe covers, put down drop cloths and will always treat your home as if it were their own.
- Clean Uniforms: Our repair technicians take the same pride in the way they look as they do in how they complete the work in your home.
- Your Security and Peace of Mind: Our repair technicians wear I.D. badges, are background checked and drug tested for safety and protection.
- Training: All of our repair technicians have years of experience in the business. Every Horizon professional is required to attend weekly training sessions of 150 hours each year to keep up-to-date on new equipment, repair and installation techniques. Training is held in our state-of-the-art center and conducted by our own full-time N.A.T.E. Certified trainer.
- Fully-Stocked Trucks: Our repair technician will arrive fully loaded with all the tools, parts and equipment he needs to repair your system right. No time is wasted going back to the shop or to the hardware store.
- 100% Customer Satisfaction: If you are not 100% satisfied with your repair service, we’ll do whatever it takes to make it right.
Horizon Services: The only full-service plumbing, heating, air conditioning, drain cleaning and sewer and water line replacement company in Delaware, Southeastern Pennsylvania, South New Jersey, and Northeastern Maryland that guarantees on-time service, up-front pricing and the job done right and clean the first time!