Air Conditioning

Average Ratings (5790 Reviews)
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At Horizon Services, superior customer service is the cornerstone of The Horizon Difference. When we dispatch an HVAC technician out to your home, we want YOU to be 100% satisfied with the experience.

Since we were founded, we have encouraged prospective customers to seek out the opinions and recommendations of our many satisfied customers. The many positive customer reviews we have received are the prime reason for our success…and the few negatives we have received have helped us improve.

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6,134 Reviews of “Air Conditioning”

  1. Tamara D says:
    State: PA Type of Service: Repair Recommend Horizon?: Yes

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    I was very pleased with the air conditioner service we received from Justin . He was prompt polite and friendly. He took care to put on his shoe covers when he entered our home . He was very knowledgeable and able to explain what was happening with our unit. He even helped me close the windows when he was done fixing the problem. Thanks Justin and thanks Horizon for such great service and attention to detail.

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    Feedback: 3 positive, 1 negative
  2. Richard Basso says:
    City: Maple Glen State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    On July 10, 2017 I called to schedule air conditioning system service at my home. Horizon technician John Hubis arrived at our home in the middle that night and re-charged our AC system with refrigerant. He also tested the system for leaks and identified a small leak in the air handler unit that is located in our attic. John’s service was efficient, professional, and effective. He was a courteous and competent professional. I will now be working with his office to develop a plan to repair or replace the defective air handler unit.
    Thank you, John, and thank you Horizon.

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    Feedback: 4 positive
  3. Kevin Hastings says:
    City: Chalfont State: PA Recommend Horizon?: Yes

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    Don Kerr was our technician. He couldn’t been more friendly or professional. He diagnosed the problem.Hefixed with no issues. Thank you your excellent service Don.

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    Feedback: 2 positive
  4. Robert Willard says:
    City: Medford State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

    Murat did a good job and was courteous.

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    Feedback: 1 positive, 2 negative
  5. Bob C. says:
    City: Baltimore State: MD Type of Service: Maintenance Recommend Horizon?: Yes

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    John Wontrop, Service Technician, did a great job today explaining how to clean my air handler trap. He was very thorough, friendly, and courteous. He was patient with my questions and did a thorough job inspecting my heat pump. I will call Horizon again when I need HVAC service. Thank you.

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    Feedback: 3 positive
  6. Charlene Hernandez says:
    City: Newtown State: PA Type of Service: Repair Recommend Horizon?: Yes

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    Very helpful. Took time to explain everything. Very professional & helpful

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    Feedback: 2 positive
  7. bradley newlin says:
    City: dundalk State: MD Type of Service: Maintenance Recommend Horizon?: Yes

    This is the second time I have had Horizon technicians work on my AC
    The employees i spoke to on the phone did a outstanding job scheduling
    a technician to fix my AC on a SUNDAY night.
    The technician did a great job to make sure it was working before he left.

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    Feedback: 2 positive
  8. David Ryalls says:
    City: Warminster State: PA Type of Service: Replacement Recommend Horizon?: Yes

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    John Hubis provided excellent service in repairing my father’s AC unit. He explained everything to us and we are thankful for him and Horizon for being able to provide us with AC on this holiday weekend. Thanks so much.

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    Feedback: 1 positive
  9. Sam W. says:
    City: Bear State: DE Type of Service: Maintenance Recommend Horizon?: Yes

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    Steve Owens performed my annual maintenance service. He was thorough, professional, and did a great job. I am very impressed by Steve. he answered all of my questions and provided great recommendations. Thank you for being an easy company to deal with and for hiring a great team of employees.

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    Feedback: 1 positive

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