Air Conditioning

Average Ratings (4353 Reviews)
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At Horizon Services, superior customer service is the cornerstone of The Horizon Difference. When we dispatch an HVAC technician out to your home, we want YOU to be 100% satisfied with the experience.

Since we were founded, we have encouraged prospective customers to seek out the opinions and recommendations of our many satisfied customers. The many positive customer reviews we have received are the prime reason for our success…and the few negatives we have received have helped us improve.

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4,578 Reviews of “Air Conditioning”

  1. Janet Welch says:
    City: Wilmington State: DE Type of Service: Maintenance Recommend Horizon?: Yes

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    My service was a yearly maintenance call. Date and time set. Service person was within 4-5 minutes of scheduled time. Technician introduced self /put on shoe covering before proceeding to basement. Technician did his job, asking for thermostat. location, etc.. Suggested I check filters every 4 months, I believe. Also the humidifier filter need to be changed. Tech then went outside to check A/C. Back into the house to discuss Service Partner Program. I, the customer purchased the Gold plan.

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  2. Jessica Lieberum says:
    City: Shamong State: NJ Type of Service: Repair Recommend Horizon?: Yes

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    Our system was not turning on. Michael began to trouble shoot the basics first to identify the problem, which he did. As soon as he did, he knew exactly what to do to fix it. All is up and running!

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  3. Jessica Lieberum says:
    City: Shamong State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

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    Michael was skilled in doing a service check on all parts of our air-conditioning system and was able to easily explain everything to me. We are also using Horizon to maintenance our heater.

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  4. Thomas Ellison says:
    City: Lindenwold State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

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    Mr Adrian Ortiz (HVAC Technician) serviced my heating system on 10/15/14 and I was extremely pleased with the excellent level of service received and his professionalism. Adrian performed a thorough inspection before completing the required annual service and he arrived at the scheduled appointed time. I’m respectfully requesting Mr Ortiz for all of my future requested service visits.

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  5. Linda Murphy says:
    City: Wilmington State: DE Type of Service: Maintenance Recommend Horizon?: Yes

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    Honest and polite young who seem to be confident and capable of doing his job.

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  6. Kenneth Zamrin says:
    City: Marlton State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

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    Dave did a great job. Very helpful, knowledgable and courteous. Thanks!!

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  7. kathleen wells says:
    City: Newark State: DE Type of Service: Maintenance Recommend Horizon?: Yes

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    Mr. Geoff Ward, was a little lake because he was coming from another job. Mr. Geoff is very professional , he very good as HVAC Technicain. He was very clean. He explain things That I ask about my services and was very helpful to me. His overall job was excellent. Thank you Ms. Wells.

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  8. Jay Morris says:
    City: Cinnaminson State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

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    Robert, the tech, was extremely through, and explained the results in detail. Did not do a “heavy” sell on the items found, and more importantly gave me what appeared to be an honest assessment of the need and possible life of the found items. I was quite surprised and pleased with the AC tune-up service. I would recommend them to anyone…

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