Air Conditioning

Average Ratings (5759 Reviews)
Overall Rating
Value
Quality
Responsiveness
Punctuality
Professionalism

At Horizon Services, superior customer service is the cornerstone of The Horizon Difference. When we dispatch an HVAC technician out to your home, we want YOU to be 100% satisfied with the experience.

Since we were founded, we have encouraged prospective customers to seek out the opinions and recommendations of our many satisfied customers. The many positive customer reviews we have received are the prime reason for our success…and the few negatives we have received have helped us improve.

View Customer Video Testimonials!

Read Customer Ratings and Reviews

Prior to publication, Horizon Services ensures that all customer conversations are both credible and relevant. Horizon Services reserves the right to not post any materials that fall into any of the following categories and may have removed any materials that: Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others or publish, post, distribute or disseminate any defamatory, infringing, obscene, indecent, misleading or unlawful material or information.

6,097 Reviews of “Air Conditioning”

  1. Anonymous says:
    City: Gladwyne State: PA Type of Service: Maintenance Recommend Horizon?: Yes

    Last year we had some serious plumbing emergencies and used Horizon out of sheer desperation,and were extremely satisfied. So when they sent a coupon for discounts on heating and AC maintainance, we called them again. Once again I really can’t say enough good things about the company. It’s one of the most professional, well run businesses I’ve dealt with. From the people who answer the phone to the technicians they send out, many of whom are specialists, everything has always been great. And the prices are competitive as well.

    Was this review helpful to you? Yes   No

  2. Anonymous says:
    City: East Greenwich State: NJ Type of Service: Repair Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    Lee B. came to my house on April 21 and 25. He was a very courteous, friendly, and professional young man. Lee was prompt, efficient, and completed his work to my satisfaction. I would highly recommend him.

    Was this review helpful to you? Yes   No

  3. Karen MacVaugh says:
    City: King of Prussia State: PA Type of Service: Maintenance Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    Rob arrived on time. He was knowledgeable, polite and professional. He completed my AC checkup and reviewed the results with me in detail.

    Was this review helpful to you? Yes   No

  4. Annie says:
    City: Easton State: PA Type of Service: Maintenance Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    Brad was here to service my AC yesterday. He was very knowledgeable and explained everything to me simply and in a way I could understand to help me make my decision, I recommend your company wholeheartedly.

    Was this review helpful to you? Yes   No

  5. Paul G. says:
    City: Lawrenceville State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    Great service, fast diagnosis, very responsible and polite. A+

    Was this review helpful to you? Yes   No

  6. Gloria Nutzhorn says:
    City: Elkridge State: MD Type of Service: Maintenance Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    I was most pleased that the Horizon Technician could complete my AC maintenance on a weekend and I very much appreciate that he arrived only an hour and a half into a four hour waiting period. This was the first time I have used Horizon and the Technician, Giovanni Vivar was very professional, efficient and thorough during my AC maintenance check. He was very informed about options that I may want to pursue as my system ages.

    Was this review helpful to you? Yes   No

  7. Cookie says:
    City: Trenton State: NJ Type of Service: Repair Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    My hat’s off to you Horizon. Ian Dalgleish is the best. He’s courteous and so very knowledgeable. I’m going to refer Horizon to all my family and friends… Betsy(AC) is is up and running like the first day she was installed. Thank you Ian & Horizon Services for your time and great customer care.

    Was this review helpful to you? Yes   No

  8. David Ferguson says:
    City: Boothwyn State: PA Type of Service: Maintenance Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    Professional and in time

    Was this review helpful to you? Yes   No

  9. Jim Jetter says:
    City: Norristown State: PA Type of Service: Maintenance Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    Mr. John Hubis did an excellent job in servicing my air conditioning unit. All repairs were done to my complete satisfaction. In addition, Mr. Hubis presented my with a clear list of recommendations for replacement and repair of my current unit. I would like to thank the Horizon Services and Mr. John Hubis company for their wonderful service.

    Was this review helpful to you? Yes   No

    Feedback: 1 positive
  10. William Milligan says:
    City: Clementon State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

    Ian was prompt,courteous and professional,when he arrived to tune up my A.C. Unit.He explained fully to me what had to be done,and went about his work quickly and efficiently,and was courteous, and friendly.Keep up the good work Ian and Horizon,of which I highly recommend!!@

    Was this review helpful to you? Yes   No

  11. eileen keiper says:
    City: HARLEYSVILLE State: PA Type of Service: Maintenance Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    Thanks Horizon.

    Was this review helpful to you? Yes   No

  12. William Goyne says:
    City: Roebling State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    Jeremiah was on time,very friendly and very professional. He explained what he was going to do and was very efficient. He gave me advice on how to get the 12 month filters at the best price. He did a great job despite the thunder storms. I would recommend Jeremiah and Horizon Services to everyone needing their services

    Was this review helpful to you? Yes   No

  13. Geraldine Little says:
    City: Sicklervill State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    David is a very nice young man. He has a great personality, and you can tell he knows his job well. He told me about the part that was needed, wrote up the price and I just then told him to go ahead and do what needed to be done in order to be all prepared for the hot summer months. I am very satisfied with his work.

    Was this review helpful to you? Yes   No

  14. Steven Brown says:
    City: Melrose Park State: PA Type of Service: Maintenance Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    Emanuel Everts was courteous, professional, efficient, and helpful. Great employee,

    Was this review helpful to you? Yes   No

  15. Thomas Rocereto says:
    City: Haddonfield State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    Excellent service

    Was this review helpful to you? Yes   No

  16. Lydia Vance says:
    City: Phoenixville State: PA Type of Service: Maintenance Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    Mr. Truong was very well informed and was able to answer all of our concerns. He definitely is one of the best service person you have sent out?

    Was this review helpful to you? Yes   No

  17. Joseph/ Sandy Burns says:
    City: Downingtown State: PA Type of Service: Repair Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    Don did a terrific job!! great asset to your business

    Was this review helpful to you? Yes   No

  18. Vicky Pastella says:
    City: Glen Mills State: PA Type of Service: Maintenance Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    Had Bill here for my A/C check-up. He found cracks in my heating system. Let me know what my options were to either repair or replace.

    Was this review helpful to you? Yes   No

  19. JOANN BELAIR says:
    City: Berlin State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    Dave is very easy to work with and easy to understand what he`s talking about! He is thorough and very personable! I would definitely request him to come back again!!!!!

    Was this review helpful to you? Yes   No

  20. William McMackin says:
    City: Salem State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    Josh was a great tech, very friendly. We are the tenant of Jeannette Harrington. Very pleased with Horizon.

    Was this review helpful to you? Yes   No

  21. E A BIDDLE says:
    City: CLAYTON State: DE Type of Service: Maintenance Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    Tim and Dennis were very polite

    Was this review helpful to you? Yes   No

  22. Douglas Reed says:
    City: Havertown State: PA Type of Service: Replacement Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    James did an excellent diagnosis of my existing system which I want to replace. He did not try to upsell me or try to sell me equipment that did not need to be replaced. He explained everything thoroughly to how the new system will operate vs the old one.

    Was this review helpful to you? Yes   No

Write Your Own Review

Click stars below to rate.
Value
Quality
Responsiveness
Punctuality
Professionalism
Enter your review in the field below.

 
 
 
 
 
  Yes
No
Opt-in for Horizon Insider E-newsletter

Horizon Supports Local Sports Teams

Horizon Services is a Proud Partner of the Wilmington Blue Rocks, Philadelphia Union and the Trenton Thunder.