Air Conditioning

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At Horizon Services, superior customer service is the cornerstone of The Horizon Difference. When we dispatch an HVAC technician out to your home, we want YOU to be 100% satisfied with the experience.

Since we were founded, we have encouraged prospective customers to seek out the opinions and recommendations of our many satisfied customers. The many positive customer reviews we have received are the prime reason for our success…and the few negatives we have received have helped us improve.

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6,117 Reviews of “Air Conditioning”

  1. Anonymous says:
    City: WILMINGTON State: DE Type of Service: Maintenance Recommend Horizon?: Yes

    Very polite and courteous representative. for your company. Duane explained to me problem that I was having and corrected the problem
    promptly, He also recommended a change for a new compressor. He called the office and an appointment was scheduled the next day. My family has been dealing with Horizon since 2003 and their service has been excellent.

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    Feedback: 4 positive
  2. kevin neel says:
    City: Baltimore State: MD Type of Service: Repair Recommend Horizon?: Yes

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    Hello
    I forgot to mention in my reviews ,that I would not use any other A/C-Heater service after using Horizon . They give plenty of advice and explain all of the work they are going to do and what the problems are.And on occasion have taken the time to inspect not only the HVAC
    But the water heater as well. I will never use another HVAC Service after the work and information I have received from Horizon.
    Thanks for a job well done and the $ you have saved me.
    Thanks all

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    Feedback: 3 positive
  3. kevin neel says:
    City: Baltimore State: MD Type of Service: Repair Recommend Horizon?: Yes

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    Hello again
    For some reason the switch that had been replaced about 2 weeks ago failed at about 2000 hrs. last night. and the A/C/ condenser unit stopped working. I called Horizon and told them what had just happened and with out fail and with great curtuosy . They quickly dispatched a repair tech. to my home ( Dave Bogart ) . He quickly spotted the problem and the part was warranted through Horizon. So Dave quickly set to work repairing the problem ,at night with the scare of rain at any time. So thanks Dave & Horizon for all the work ,the techs, and your rock solid gaurantee and knowledge of the equipment you repair and /or replace.

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    Feedback: 2 positive
  4. Kevin Neel says:
    City: Baltimore State: MD Type of Service: Repair Recommend Horizon?: Yes

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    I was having a problem with my a/c condenser unit running hot .HORIZON HAD DISPATCHED A TECH. A YEAR PRIOR ANN A SWITCH AND CAPACITOR HAD TO BE REPLACED. But the A/C still ran hot. So I called Horizon again and they sent Robert Rosiak ( tech ) out and he spotted a problem and since their work is guaranteed he fixed the problem free of charge. and it was like watching a pianist play as he repiard the system and had it back up and running withen a 1/2 hour.
    So thanks Robert & horizon for the service the tech. and the guarantee of your work and products.

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    Feedback: 2 positive
  5. Steve P says:
    City: Skippack State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    My technician did a good job explaining some different scenarios with my current heat pump. I am signed up for the annual service contract and would recommend him to come out to the house again next year. He did a nice job!

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    Feedback: 2 positive
  6. Tom D says:
    City: Sewell State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

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    We had our air conditioning tuned up today. Horizon’s technician Omar came to our house. He covered his shoes just like the commercial, courteous and professional… a understatement…I had previous companies come here, they simply hooked up their gauges and took readings…not Omar, he explained what he was doing, what the readings mean and where they should be, what really sold me on Omar?…he climbed into the inside unit to survey what was going on…never seen that before…impressive!!!

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    Feedback: 1 positive
  7. Mickey Biermaas says:
    City: Horsam State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    Mike did a great job. He was on time and very courteous. Completely did a inspection of my heater and air conditioning and humidifier. He pointed out maintenance things that another company apparently hadn’t performed. I would highly recommend Horizon for any service needed for heating and air conditioning.

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    Feedback: 1 negative
  8. Shannen pabon says:
    City: Newark State: DE Type of Service: Maintenance Recommend Horizon?: Yes

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    Jose was very helpful filling me in on what was going on with my unit! It helped us make the decision we needed to and got our house cool in no time!

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  9. Calvin Simpson says:
    City: New Castle State: DE Type of Service: Replacement Recommend Horizon?: Yes

    Our A/C went down because the coil began to leak coolant. My wife and I are so pleased with the service provided Mr. Kevin Messer when he visited our home. He provided us with possible options, pros and cons for each, and made sure we understood the decision was ours. We received more than enough information needed to answer our questions and to make an informed decision. Instead of repairing, we decided to upgrade and are happy with our decision. Kevin is the right kind of person to interact with Horizon customers. He is professional, courteous, and knowledgeable!

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  10. Dianne Kelly says:
    City: Mantua State: NJ Type of Service: Repair Recommend Horizon?: Yes

    I can’t say enough about a Horizon. They are just one of those companies that is doing all the right things. They are prompt and professional and their service is excellent. Ricardo came to my home and could not have been more pleasant and professional to deal with. This company is the real deal and it is refreshing that they do exactly what they say they will…I would recommend them to anyone!

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    Feedback: 1 negative
  11. Dianne Kelly says:
    City: Mantua State: NJ Type of Service: Repair Recommend Horizon?: Yes

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    I have used Horizon twice now and each time the service has been excellent. The tech was pleasant and knowledgeable. They fit me in the same day I called and were exactly on time. It is SO refreshing to be able to rely on a company to do what they say!! I wouldn’t use anyone but Horizon.

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  12. Darrin O'Bannon says:
    City: Bel Air State: MD Type of Service: Maintenance Recommend Horizon?: Yes

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    The time quoted was not the time that Carl Robinson arrived, but he was very professional, courteous, and offered helpful tips in maintaining my air conditioning unit.

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  13. Paula S. says:
    City: Abington State: PA Type of Service: Replacement Recommend Horizon?: Yes

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    We had a sales consultant from Horizon come out to give us a price for a new Air Conditioner, they sent the same one that sold us our heater a year and a half ago. I like dealing with people, who are not pushy, and I find Horizon’s sales consultant tells you your options and the decision is the customer’s. With Horizon, they will only sell good products. A sale was made and two days later the Air Conditioner was installed, even had the same great installers,we had before.

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  14. Paula S. says:
    City: Abington State: PA Type of Service: Replacement Recommend Horizon?: Yes

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    We were replacing an old air conditioner and were happy to see that Horizon sent the same installers that installed our heater, because we knew we would get a great job and we did. They are excellent representatives of Horizon. I would recommend Horizon, in fact I did.

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  15. Paula S. says:
    City: Abington State: PA Type of Service: Replacement Recommend Horizon?: Yes

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    We were replacing a 21 year old AIr Conditioner and we were happy to see the same two installers who installed our heater, because we knew they would do a great job and they did. They are great representatives of Horizon. I would not hesitate to recommend Horizon and I already have in more than one state. Horizon is the only company I take the time to fill out a review.

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  16. Beth touey says:
    City: West chester State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    The technician was friendly, arrived on time. And cleaned up, much appreciated.

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  17. Adem Ilbak says:
    City: Glen Mills State: PA Type of Service: Replacement Recommend Horizon?: Yes

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    Horizon is everything their ad says they are and more. Excellent service, value and professionalism. Our family will recommend them to everyone. They were fast and conscientious; polite and professional. They give you great value for your money. You cannot do better than dealing with this company. Thank you for a great job and great product.

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    Feedback: 3 positive, 1 negative

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