Air Conditioning

Average Ratings (3429 Reviews)
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At Horizon Services, superior customer service is the cornerstone of The Horizon Difference. When we dispatch an HVAC technician out to your home, we want YOU to be 100% satisfied with the experience.

Since we were founded, we have encouraged prospective customers to seek out the opinions and recommendations of our many satisfied customers. The many positive customer reviews we have received are the prime reason for our success…and the few negatives we have received have helped us improve.

Customer Ratings and Reviews

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3,637 Reviews of “Air Conditioning”

  1. Laurie and Ken says:
    City: Limerick State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    Our Maintenance Technician was first rate! Matthew Rubin provided excellent AC service and recommended options for repair or replacement of our AC unit. He also helped us schedule a meeting from Horizon Services to discuss AC replacement. We would recommend Horizon Services and Matthew to everyone we know.

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  2. Dawn keenan says:
    City: Newark State: DE Type of Service: Maintenance Recommend Horizon?: No

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    Kevin Messer Sr was great. Very polite very easy to talk to and his work is always great. I would have no other technician in my home. We will tell all family and friends about Horizon.

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  3. James D says:
    City: Harleysville State: PA Type of Service: Replacement Recommend Horizon?: Yes

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    From the sales person Chris to the 3 installers, Horizon was excellent to work with. Each time Horizon came out they were very prompt and courteous. The installers kept everything neat and tidy and went over the entire new system before leaving. They answered all our questions and concerns and have a 24 hour service center should we have another questions.

    Horizon was recommended to us and we will definitely recommend them to others. We had a new heating and air conditioning and heater system installed along with a new water heater. We feel we got great quality units along with superb service at an excellent value.

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  4. Donna Wilkinson says:
    City: Bear State: DE Type of Service: Maintenance Recommend Horizon?: Yes

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    John Gobrielli arrived on time for my appointment, was very professional and neat in his appearance. Once service was completed on my unit, John reviewed work done and explained about the Service Partner Program. I signed up. Now I have a company I feel will always do a great job. Will recommend Horizon Services to all my friends and associated that are looking for any heating, plumbing, or air conditioning services!

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  5. Jack Baran says:
    City: Wilmington State: DE Type of Service: Repair Recommend Horizon?: Yes

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    All work was done in what I would describe a VERY professional manner. Options were give as to what solution would meet my expectations with no pressure. Once agreed upon, the work was completed within the time frame I needed and my AC was cooling the house from 83 to 78. Thank you KMJ.

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  6. James Greene says:
    City: Middletown State: DE Type of Service: Maintenance Recommend Horizon?: Yes

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    Very impressed with the techs expertise, service level, and time spent on my needs. Wade will always be requested if a service call is needed and I hope your company has more like him. A definite asset to the company and thank you for sending such a professional out. I was overwhelmingly impressed. I hope to purchase a new HVAC unit in the next year and will request him to do the work or no deal!!!

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  7. Jill Krasuski says:
    City: Middletown State: DE Type of Service: Repair Recommend Horizon?: Yes

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    John was great. He arrived on time and did a great job. He worked on our rental in Wilmington and it was nice to see a familiar friendly face.

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