Air Conditioning

Average Ratings (5602 Reviews)
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At Horizon Services, superior customer service is the cornerstone of The Horizon Difference. When we dispatch an HVAC technician out to your home, we want YOU to be 100% satisfied with the experience.

Since we were founded, we have encouraged prospective customers to seek out the opinions and recommendations of our many satisfied customers. The many positive customer reviews we have received are the prime reason for our success…and the few negatives we have received have helped us improve.

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5,899 Reviews of “Air Conditioning”

  1. Anonymous says:
    City: Claymont,De State: DE Type of Service: Maintenance Recommend Horizon?: Yes

    Very professional with a very pleasant attitude. Would hope to see him next yesr for the A.C. check up!

    Was this review helpful to you? Yes   No

    Feedback: 2 negative
  2. Suzanne Wojewodzki says:
    City: Catonsville State: MD Type of Service: Maintenance Recommend Horizon?: Yes

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    Giovanni and his associate came to my house today to check up the air-conditioning. They were on time and very thorough, servicing both the indoor and outdoor air-conditioning units. I saw a commercial on TV for this company and they more than live up to their reputation. They were both very efficient.

    Was this review helpful to you? Yes   No

    Feedback: 2 negative
  3. Frances Peterson says:
    City: sicklerville State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

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    George was very professional and informative explaining how the system worked. answered all questions

    Was this review helpful to you? Yes   No

    Feedback: 1 positive, 2 negative
  4. cesar montalvo says:
    City: bensalem State: PA Type of Service: Maintenance Recommend Horizon?: Yes

    Juan Esquilin is a qualified, confident and courteous technician which sold me to sign new service contract!

    Was this review helpful to you? Yes   No

    Feedback: 1 positive, 2 negative
  5. Kevin Kelly says:
    City: Ambler State: PA Type of Service: Maintenance Recommend Horizon?: Yes

    Brandon was AWESOME!! He was on time, knowledgeable, personable and worked quickly and efficiently.

    Was this review helpful to you? Yes   No

  6. Sam Hen says:
    City: WASHINGTON State: DE Type of Service: Repair Recommend Horizon?: Yes

    Quality

    Was this review helpful to you? Yes   No

    Feedback: 1 negative
  7. Patrick cusic says:
    City: Bel Air State: MD Type of Service: Maintenance Recommend Horizon?: Yes

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    On the day of appointment I received call from office asking me if it was alright if the technician could arrive earlier. What a pleasant surprise because you always wonder if any appointment is going to be on the later end of the framed time. Giovanni and Tayvon were professional and informative in answering my questions about A/C regarding my unit and general questions about systems. Good visit. also cleared up any confusion I might have had about pricing when setting up the appointment with the home office..Very professional .

    Was this review helpful to you? Yes   No

    Feedback: 3 positive
  8. Frances Peterson says:
    City: sicklerville State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

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    as usual your service tech was everything I have come to expect GOOD JOB

    Was this review helpful to you? Yes   No

    Feedback: 2 positive
  9. Suzy Dozier says:
    City: Hockessin State: DE Type of Service: Maintenance Recommend Horizon?: Yes

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    As expected from Horizon Services, Mark arrived on time.

    He provided the inside and outside AC inspection, cleaning and maintenance in a very professional and knowledgeable manner. Mark was very
    courteous and friendly.

    He found an issue with the AC. Informed me of the
    condition and explained a solution to the problem.
    Mark asked me if I would like to have this condition
    repaired and explained to me exactly how much time it would take and the cost…advising me that
    there was a special offer discount this month that would
    save me money.

    It was very helpful that he had the needed part on the truck, so it was not necessary to make another appointment and wait for the repair to be done another time.

    I was very happy that Horizon had a well stocked truck
    and that Mark was knowledgeable about his truck’s inventory.
    Everything was done well and I would
    recommend Mark and Horizon Services to others.

    I have once again signed up for AC and plumbing
    maintenance-service contracts this year.
    My oil heater has also been maintained and serviced by Horizon
    Services for many years.

    Thank you Mark and Horizon Services for being
    responsive to my call for service and being prompt,
    reliable, dependable and professional .

    Suzy Dozier

    Was this review helpful to you? Yes   No

    Feedback: 2 positive
  10. Kristen D says:
    City: Abington State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    Steve C. was very polite, professional and thorough. Highly recommend Horizon

    Was this review helpful to you? Yes   No

    Feedback: 1 positive
  11. Kevin Brough says:
    City: Southampton State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    Jeremy McCabe, arrived at our home on time, completed the assigned repairs and reviewed additional items based on his inspection. He was proffessional and very knowledgable. Keep up the good work Jeremy!

    Was this review helpful to you? Yes   No

    Feedback: 1 positive
  12. Tim Gifford says:
    City: Quakertown State: PA Type of Service: Maintenance Recommend Horizon?: Yes

    Rich Diw came on time was very professional and polite. He performed the maintenance in a timely manner. I was very pleased.

    Was this review helpful to you? Yes   No

    Feedback: 1 positive
  13. Vinny says:
    City: Blackwood State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

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    Ricardo was a true professional. Arrived on time.
    Extremely knowledgeable. Extremely helpful in servicing the air unit.

    Was this review helpful to you? Yes   No

    Feedback: 1 positive
  14. Ken Collins says:
    City: Coatesville State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    Douglas was very professional and polite. Would recommend Douglas and Horizon to anyone.

    Was this review helpful to you? Yes   No

    Feedback: 1 positive
  15. Ron Wagenmann says:
    City: Phoenixville State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    Very pleased with the service, on time, quick and friendly. Individual was very knowledgeable

    Was this review helpful to you? Yes   No

    Feedback: 1 positive
  16. Joe Natoli says:
    City: Penllyn State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    Joe was very professional, and very clear with his explanations. I would recommend him for any future maintenance.

    Was this review helpful to you? Yes   No

    Feedback: 1 positive
  17. Susan DeLaney says:
    City: Limerick State: PA Recommend Horizon?: Yes

    Value Not Rated
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    Frank was early and delight. Thrilled at his services.

    Was this review helpful to you? Yes   No

    Feedback: 1 positive
  18. Elaine Peterson says:
    State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    Very pleased with the service Randy provided today.

    Was this review helpful to you? Yes   No

    Feedback: 1 positive
  19. Jim says:
    City: Pennsburg State: PA Type of Service: Repair Recommend Horizon?: Yes

    Randy was very prompt, courteous and professional; he
    explained options for our a/c unit;
    Gave us pricing info;

    Was this review helpful to you? Yes   No

    Feedback: 1 positive
  20. Aharacz says:
    City: Malvern State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    Our tech was very professional, knowledgeable and prompt. Thank you

    Was this review helpful to you? Yes   No

    Feedback: 1 positive
  21. Martin McLaughlin says:
    State: PA Type of Service: Maintenance Recommend Horizon?: Yes

    I was glad to see you sent Rey Guzman back for my maint. checkup he is one of your best. Keep sending Rey for my maint. checks.

    Was this review helpful to you? Yes   No

    Feedback: 1 positive
  22. Barbara Brewer says:
    City: Swarthmore State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    Courteous and respectful. Mr Owen’s explained all aspects of our system performed the maintenance required.

    Was this review helpful to you? Yes   No

    Feedback: 1 positive
  23. Rishi Sharma says:
    City: Edison State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

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    Michael was very professional and thorough. Thank You!

    Was this review helpful to you? Yes   No

    Feedback: 1 positive
  24. ken lauer says:
    City: WILMINGTON State: DE Type of Service: Maintenance Recommend Horizon?: Yes

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    all of the above plus personality. a pleasure. send out anytime.
    thanks,
    ken

    Was this review helpful to you? Yes   No

    Feedback: 1 positive

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