Air Conditioning

Average Ratings (5255 Reviews)
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At Horizon Services, superior customer service is the cornerstone of The Horizon Difference. When we dispatch an HVAC technician out to your home, we want YOU to be 100% satisfied with the experience.

Since we were founded, we have encouraged prospective customers to seek out the opinions and recommendations of our many satisfied customers. The many positive customer reviews we have received are the prime reason for our success…and the few negatives we have received have helped us improve.

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5,523 Reviews of “Air Conditioning”

  1. James Pierman says:
    City: Deptford State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

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    Ruben is a pro at what he does. It shows. He came before the start time they gave me. Did the job. Explained suggestions. Didn’t drag the job out or suggest pie in sky up-grades. He is an asset to Horizon & the people he helps eveyday.

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  2. Angel Barreto says:
    City: Pennsauken State: NJ Type of Service: Replacement Recommend Horizon?: Yes

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    Paul was the sales rep that arrived at our house, he put booties on just like in the commercial and was very respectful and courteous. He explained everything that the installation crew would be doing once they arrived. I was very impressed on how the sales rep and the installation crew handled things once they arrived, I am very comfortable with the way things were handled and I will definitely use horizon in the future.

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    Feedback: 1 positive
  3. Tonya says:
    City: Blackwood State: NJ Type of Service: Repair Recommend Horizon?: Yes

    Ricardo, was polite, very courteous and was able to offer options and inform me of what I would need to do. He also was very informative and I felt he knew his job quite well. I was very happy with his mannerism and he was not pushy!!!

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    Feedback: 1 positive
  4. Sam W. says:
    City: Bear State: DE Type of Service: Maintenance Recommend Horizon?: Yes

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    Horizon completed the annual maintenance on my heating and air conditioning units. Reynaldo Guzman did an excellent job completing the work and explaining things to me. He taught me the proper way to install my air filter. He fixed an issue I had with my thermostat. He even informed me of a discount I was eligible for. He made sure the system was fixed and operating properly. I am extremely impressed by the employees Horizon hires. Reynaldo is a great representative for Horizon. Horizon is dead serious about being the number 1 HVAC company and with employees like Reynaldo they will become number 1.

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  5. Livio says:
    City: Oreland State: PA Type of Service: Repair Recommend Horizon?: Yes

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    Our technician, Larry was very professional

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  6. GREG CZARNOTA says:
    City: NEWTOWN State: PA Type of Service: Replacement Recommend Horizon?: Yes

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    Great replacement unit, Heater and A/C. From the sales mant ot the technicians everything was done correctly the first time. A/C unit works perfectly.

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  7. Chris says:
    City: Brookhaven State: PA Type of Service: Repair Recommend Horizon?: Yes

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    James Gallagher from Horizon is a very professional and pleasant guy..I would definitely recommend horizon services,I value competence and professionalism and that’s exactly what I got

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  8. KATE SHUMAKER says:
    City: Newark State: DE Type of Service: Repair Recommend Horizon?: No

    Our services were great! He was clean cut and professional.

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  9. KATE SHUMAKER says:
    City: Newark State: DE Type of Service: Repair Recommend Horizon?: Yes

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    WLB was a professional and I am happy with his services.

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  10. Michael says:
    City: Wilmington State: DE Type of Service: Maintenance Recommend Horizon?: No

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    John was very respectful and I felt comfortable having him in my home. He was knowledgeable and answered my questions honestly.

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  11. Amanda says:
    City: Turnersville State: NJ Type of Service: Repair Recommend Horizon?: Yes

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    My husband called 7/16 and we were told a tech would be here 7/17 between 830-1030am. Mike showed up around 835am. He figured out the problem extremely fast, explained how he was going to fix it, and answered any questions I had. He was very polite, helpful, and even interacted with my children! The job was done in a timely fashion and my ac was working great and super cold! The pricing was great and worth every cent! I would definitely recommend horizon services and Mike Phillips! They’re now my go to guys for all my ac, heat, plumbing, ect needs!

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  12. Jacquelyn fuentes says:
    City: merchantville State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

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    Ed was awesome. He arrived on time was incredibly knowledgeable and efficient in his maintenance of both of my ac units and furnaces.

    The price was told to me upfront. And at the end it was what was quoted would not hesitate to Conyact your company if I ever need your services again

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    Feedback: 1 positive
  13. CARL says:
    City: Willingboro State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

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    OUR TECHNICIAN, DAN DIMALO, WAS PROMPT,COURTEOUS,KNOWLEDGEABE. JUST AS THE COMMERCIAL, HE PUT ON BOOTIES TO KEEP THE DIRT OFF THE FLOORS. AFTERWARDS, HE EXPLAINED THE JOB HE PERFORMED.

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    Feedback: 1 positive
  14. M. Sumba says:
    City: Warminster State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    Luis Nieves was very professional, kind, courteous and knowledgeable. Explained to me in detail what was done to the A/C unit during the A/C Maintenance check up. Was at my home when he said he would be – even a little earlier!! I am going to request that Luis Nieves do the Heater Maintenance checkup when it comes due!

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  15. John Neville says:
    City: Hamilton Square State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

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    My service tech was Josef He was on time, very neat ad answer all questions about service of my AC. Showed parts that needed to be replaced and explained why. Went over all billing paper work and options for future needs of my system. Very happy with work and would highly recommend service to anyone in need of repair or service work.

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  16. Linda Bobst says:
    City: Harleysville State: PA Type of Service: Replacement Recommend Horizon?: Yes

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    Superior Service. Friendly yet professional. Explained the situation and answered any questions we had.

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  17. Elizabeth Bickel says:
    City: Langhorne State: PA Type of Service: Repair Recommend Horizon?: Yes

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    our technician was fantastic, hae had a lot of troubleshooting to do to figure out what was going on with our unit , worked so tirelessly and fixed our problem in less than 24 hours from the time we called Horizon.

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  18. Hunter Ficke says:
    City: New Castle State: DE Recommend Horizon?: Yes

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    Thanks Horizon.

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  19. James Pao says:
    City: Princeton Jct. State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

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    Very satisfied the services that Mr. Josef Pandak performed. I would like him to come back to maintain my heating and cooling system.

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  20. Brian quinney says:
    City: Upper Chichester State: PA Type of Service: Repair Recommend Horizon?: Yes

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    On time, pleasant and very knowledgeable. Would highly recommend.

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  21. Kim Manley says:
    City: Bear State: DE Type of Service: Maintenance Recommend Horizon?: Yes

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    AC inspection. Good job. DW was very informative and showed me a lot about my system. Both good and not so good.

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  22. Greg Haebel says:
    City: Media State: PA Type of Service: Repair Recommend Horizon?: Yes

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    Geoff was very nice and did a thorough job at our home, thank you for coming so quickly to fix the issue!

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  23. Beth-Anne Donoughe says:
    State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    Good job No problem

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