At Horizon Services, superior customer service is the cornerstone of The Horizon Difference. When we dispatch a technician out to your home, we want you to be 100% satisfied with the experience.
With that, we invite you to rate and provide us with your comments, compliments and/or criticisms about the quality of the air conditioning maintenance, repair and/or replacement that we performed for you.
First time customer with Horizon for an AC tune-up appointment (on a 16 year old unit – we planned for the worst and hoped for the best!) and our technichian Wick was beyond knowledgeable! What a great guy. Horizon should never let him go! He was very informative, honest and friendly. I can’t explain how valuable these character traits are, when you are allowing a person to enter your home. It was a real pleasure to meet him and learn about what Horizon can offer. He was fantastic – explaining the AC maintenance, service packages, providing suggestions to improve the efficiency of our systems, giving us confidence in making smart decisions for future purchases/repairs. We couldn’t have been more lucky to have this as our first Horizon experience. THANK YOU!
Lou Tortella just performed an AC tune up at my home. Wow! This guy is passionate about his profession and a great asset to Horizon. Nice to know I have someone I can trust and who is knowledgable. Thanks Lou.
Chuck was very personable and professional. He went out of his way to thoroughly explain everything and also to show me the part he installed on my unit. My dogs loved him. He is definitely one of the best technicians that I have had come to my house.
Alex was very knowledgeable and informative. Alex was great in his appearance and the way he performed his job. When asked a question, he made sure we know what we he was saying. Keep up the good work.
Brandon was on time and listened to my explanation of the problem. He checked things out and then explained what my options were taking into consideration my budget. He was courteous and professional throughout his visit. I could not have asked for a better service call or technician.
JRG did our yearly A/C tune-up today. He arrived on time and was professional. We are on a plan so price today was not a factor. He did recommend a part replacement and a CO2 detector.
Today Alex Cox came out to give A/C tune-up and inspection on my Heat Pump. Alex did a great job explaining everything and simple P.M. on system that we should also do. Alex was great in his appearance and the way he performed his job. Hozizon should be more than pleased to have Alex represent them.
Christopher was knowledgeable, skilled, and friendly. He was honest about what work was needed and got the job done efficiently. He took the time to ensure I understood all the suggestions he was making and listened carefully to my concerns about how to improve the efficiency of my cooling system.
When temperatures are up and your air conditioning is down for the count, who are you going to call? Horizon Services, the air conditioning authority in DE, Southeastern PA, Gloucester, Camden and Burlington County NJ and MD! We service and repair all makes and models of air conditioners. And if you want to replace your old air conditioner, we sell and install reliable air conditioning systems that can maximize your energy savings and comfort.
Horizon Services won't leave you out in the cold this winter! Furnaces, hot water boilers, heat pumps, thermostats...we fix them all. Our heating technicians are experts in all home heating systems, all makes and models. We even offer a free carbon monoxide check with any heater repair.
Geothermal Technology is the world’s most advanced, most cost-efficient HVAC system. Call Horizon Services today to schedule a FREE No Obligation thorough 60-minute pre-assessment of your system.
From routine leaks and drips to major repairs of pipes, sinks and toilets, Horizon Services is THE plumbing company to call for fast, friendly, reliable service. We offer comprehensive repair, maintenance and installation of all types of pipes and fixtures. And our highly-trained plumbers handle emergency plumbing jobs quickly and efficiently. We won't leave you high and dry.
Got a blocked toilet, sink or tub? When your drains are clogged, don't grab a plunger--grab a phone and call the drain cleaning experts at Horizon Services. Our experienced drain cleaning professionals will diagnose the problem, safely clear the clog and get your home or office back in the flow in no time.
Sewer line back-ups, cracked lines and tree roots in your lines are some of the worst headaches that a homeowner can face. Diagnosing these problems can be difficult; fixing them can be a nightmare. Not so with Horizon Services. Give us 30 minutes and we’ll tell you exactly what the problem is. And we can replace your water or sewer line without destroying your front lawn.
First time customer with Horizon for an AC tune-up appointment (on a 16 year old unit – we planned for the worst and hoped for the best!) and our technichian Wick was beyond knowledgeable! What a great guy. Horizon should never let him go! He was very informative, honest and friendly. I can’t explain how valuable these character traits are, when you are allowing a person to enter your home. It was a real pleasure to meet him and learn about what Horizon can offer. He was fantastic – explaining the AC maintenance, service packages, providing suggestions to improve the efficiency of our systems, giving us confidence in making smart decisions for future purchases/repairs. We couldn’t have been more lucky to have this as our first Horizon experience. THANK YOU!
Lou Tortella just performed an AC tune up at my home. Wow! This guy is passionate about his profession and a great asset to Horizon. Nice to know I have someone I can trust and who is knowledgable. Thanks Lou.
Chuck was very personable and professional. He went out of his way to thoroughly explain everything and also to show me the part he installed on my unit. My dogs loved him. He is definitely one of the best technicians that I have had come to my house.
Alex was very knowledgeable and informative. Alex was great in his appearance and the way he performed his job. When asked a question, he made sure we know what we he was saying. Keep up the good work.
Brandon was on time and listened to my explanation of the problem. He checked things out and then explained what my options were taking into consideration my budget. He was courteous and professional throughout his visit. I could not have asked for a better service call or technician.
JRG did our yearly A/C tune-up today. He arrived on time and was professional. We are on a plan so price today was not a factor. He did recommend a part replacement and a CO2 detector.
The technician (Brandon) was very polite and friendly.He was neat and clean and on time. Did what he had to do and left everything in order.
Today Alex Cox came out to give A/C tune-up and inspection on my Heat Pump. Alex did a great job explaining everything and simple P.M. on system that we should also do. Alex was great in his appearance and the way he performed his job. Hozizon should be more than pleased to have Alex represent them.
Horizon technicians are always professional and punctual. I appreciate them giving me several options to choose from upfront.
Christopher was knowledgeable, skilled, and friendly. He was honest about what work was needed and got the job done efficiently. He took the time to ensure I understood all the suggestions he was making and listened carefully to my concerns about how to improve the efficiency of my cooling system.