Air Conditioning

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At Horizon Services, superior customer service is the cornerstone of The Horizon Difference. When we dispatch an HVAC technician out to your home, we want YOU to be 100% satisfied with the experience.

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6,117 Reviews of “Air Conditioning”

  1. Jim Naphys says:
    City: Glendora State: NJ Type of Service: Replacement Recommend Horizon?: Yes

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    We called Horizon because our heater stopped working; they sent out Phil to talk to us about replacing the heater and our central air. They were both over 20 years old. Phil was very nice and knowledgeable. He walked around the house with us, asking questions and finding out exactly what we needed for both replacements. He looked over our old equipment and told us what was wrong, explained how it worked and why it broke down. He thoroughly explained each of the 3 units that would work in our home – it was great that he explained them in layman’s terms and we could understand how they worked. He gave us the three choices and went through the booklet. The entire process was interesting and fast. We got approved quickly – which was great. We cant believe that we met with Phil last night from 6:00pm until 8:00pm and we had the heater and central air installed today !! Phil came back this afternoon to check on the work and make sure we were satisfied. It was a great experience dealing with Phil and his Team. Thank you very much. Phil is a great salesman and an asset to your company. He also has a great sense of humor and my husband enjoyed his knowledge of sports !! Have a wonderful night. Sincerely – Diane and Jim Naphys

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  2. Lori Waddington says:
    City: Jamison State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    Chris was great. He was friendly and polite. He was well informed. Chris gave me some great tips about how to save money and make my unit more cost efficient.

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  3. Paul Hubbs says:
    City: Wilmington State: DE Type of Service: Maintenance Recommend Horizon?: Yes

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    James was professional, polite and helpful.

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  4. Andrew Genetti says:
    City: Middletown State: DE Type of Service: Maintenance Recommend Horizon?: Yes

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    Technician was fantastic and explained all that he was doing. Fantastic service as always from the technicians.

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  5. Charles Ziccardi says:
    City: Jamison State: PA Type of Service: Replacement Recommend Horizon?: Yes

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    Yesterday 3/11/17 we had our entire HVAC system replaced by Horizon. Two gentleman were sent to complete this assignment. They were both named Chris so my Wife would refer to them as Chris 1 & Chris 2. They were exceptional in performing their work. They spent 13 hours removing our old systems and installing our new systems. At the completion of their work they went over the entire system with my wife and I to make sure we knew how to operate it. I would highly recommend this crew to anyone.

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  6. George Cervenka says:
    City: Quakertown State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    Anthony DiGiovanni helped me to select a Lennox heat pump installation for my home. I am so pleased with the expertise of Horizon and their wonderful employees! Thanks a million!

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  7. barton miller says:
    City: ARDMORE State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    One of the best Contractors that has ever worked in our home. So knowledgeable and friendly, a real asset to your company.

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  8. Steven O'Brien says:
    City: Hartly State: DE Type of Service: Maintenance Recommend Horizon?: Yes

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    Great job..

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  9. James Wusinich says:
    City: Phoenxville State: PA Type of Service: Replacement Recommend Horizon?: Yes

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    Chris is very professional and knowledgeable.

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  10. Ellen Pelicano says:
    City: East Windsor State: NJ Type of Service: Replacement Recommend Horizon?: Yes

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    Pedro was professional & efficient. Great Job!!

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  11. Steve Schwartz says:
    City: Mt Laurel State: NJ Type of Service: Replacement Recommend Horizon?: Yes

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    The three guys (Mike, Ben and Miguel) did a great job and were nice as could be. Everything was explained and installed in a very professional way.

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  12. Judith Carinci says:
    City: Wilmington State: DE Type of Service: Replacement Recommend Horizon?: Yes

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    Todd and his crew are exceptional representatives of the Horizon Services Company. They arrived on time and explained every step of the heat-air-water tank replacement. All day long they worked tirelesssly and efficiently to make sure my family was comfortable. At all times they were respectful of my property and left the area as they had found it. No question was left unanswered. The average person could understand everything they said. These professionals were not only skilled, but also very kind. I think that is an important attribute for working with the public.

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  13. Judi Ward says:
    City: Magnolia State: DE Type of Service: Maintenance Recommend Horizon?: Yes

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    I liked that our service was done a day ahead of time because the technician had a cancellation.

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  14. anthony harrell says:
    City: windsor mill State: MD Type of Service: Repair Recommend Horizon?: Yes

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    OUSTANDING AND PUNCTUAL SERVICE.WILL CONTINUE TO USE THIS SERVICE ON A REGULAR BASIS

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  15. Mary Ann Edmondson says:
    City: Claymont State: DE Type of Service: Maintenance Recommend Horizon?: Yes

    Mr. Sterling was prompt and performed maintenance in a timely manner.

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  16. Sharon DuBreuil says:
    City: Coatesville State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    It was a pleasure meeting Steve Cutler today. He was knowledgeable, professional and friendly. This young man truly enjoys his job because he does it wonderfully. This is our third time having Horizon come out for PM and I applaud your management for hiring such highly intelligent employees. Thank you. Sharon

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  17. Marco Gentile says:
    City: Crownsville State: MD Type of Service: Replacement Recommend Horizon?: Yes

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    Chris, Neil, Adam, Dave and the entire team were spectacular. Did amazing work, should make Horizon proud. They made me happy that I chose them out of all of the bids I received. Very nice, respectful people. Always saying ‘sir’. Great clean up. Great review of all the new equipment. Horizon did great work and put in some great looking equipment. I can’t wait to see how it helps my monthly energy bill. Thank you Horizon!!!

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  18. Reza EGHBAL says:
    City: Bensalem State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    Larry’s office even called ahead to alert me that he had a last-minute cancellation and was ready to arrive earlier, which saved us from having to work outdoors during a thunderstorm ( which did arrive after his departure ). He answered all my questions and make excellent recommendations on how to better protect our aging furnace. I greatly recommend their xcellent, professional and timely service !

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  19. Ron whittaker says:
    City: Kennett square State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    Your tech., Duane Wright, arrived at the appointed time and completed the annual service in an efficient and professional manner. That is high praise when compared to most service providers we have us d in the past?

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  20. William Fearnley says:
    City: Horsham State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    Our service tech, Donald Kerr, was very professional and punctional. He fixed my problem with my humidifier and showed me how to operate it properly. I appreciated that he took the time to put on the orange booties so that he would not track dirt through our house. He was very knowledgeable and was able to take care of our problem quickly and efficiently. I would not hesitate to call Horizon Services in the future for any problems related to your line of business. Thank you for caring about your customers.

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  21. Maxine Perry says:
    City: Willingboro State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

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    As a Horizon customer I must encourage ALL home owners and renters responsible for all appliances to become a member. Horizon always came on time. Came with new booties so they didn’t dirty your home. They cleaned up thoroughly and was knowledgable and courteous. Also, member prices reasonable. I recommend them highly

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  22. William Shipe says:
    City: Glenmoore State: PA Type of Service: Replacement Recommend Horizon?: Yes

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    A 24 year old heat pump system finally stood on its last legs. Did extensive research via web and phone calls, got quotes, interviewed each company, and there was only one outstanding result – Horizon Services. The initial consultation, sale, scheduling, installation, and support have been excellent – really. If you’re mechanically inclined, observe the team which replaces the old heat pump with the new system – impressive. And the products are the best in the industry. Perhaps of interest, Horizon refused to sell me certain products because they didn’t fit into my solution. Again, impressive to see their standards for reputation, quality, and customer service. They also resolved a whole house air circulation problem by redesigning the supply and return channels. Results: Much better cooling, heating, humidification, comfort, and lower electric bills. Nice.

    It’s difficult to get my recommendation, but not in this case. I highly recommend Horizon Services based on my experience with them for a total heat pump replacement project. No regret whatsoever.

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    Feedback: 1 negative
  23. The Soto's says:
    City: Schwenksville State: PA Type of Service: Replacement Recommend Horizon?: Yes

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    Truly a job well done. Thank You very much for the complete engineering and installation of my new heat and air condition system that was engineered b Grant and installed in our home by three install techs… Marty, Thane, and Ben and to the entire Staff behind the scenes. There are many people behind the scenes that make the wheels go round and round. They enjoy their job and it shows in their craftsmanship and neatness in getting a job done in a timely manner. Our home had electric baseboard heat and no air conditioning. These guys had to fit duck work in some very tight places to get the vents to be where it would be the most efficient for proper conditioning. Everyone involved in the entire process from conception to completion took the time to explain the process to me of installation and proper operation of thermostat and how it communicates with system. Pretty darn slick! Very user friendly. Im very glad we have met and have done business together. Very nice to have another friend in my life. Friend is a very strong word … And I believe you to drop what your doing and help a friend in need!

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    Feedback: 1 positive, 1 negative
  24. Sandy Trautz says:
    City: Lindenwold State: NJ Type of Service: Replacement Recommend Horizon?: Yes

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    My husband and I were extremely pleased with Horizon. From Dave, who came to measure and give us an estimate on new A.C. and heater units as well as putting in a new water heater. He was very friendly and professional. The next day, the installers, Brian, Gus and Chris came well on time and did an excellent job. They too were very nice, professional, and kept everything clean.
    We would highly recommend Horizon.

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  25. sandra Consul says:
    City: wallingford State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    Ron Marinelli is excellent. He was pleasant, reviewed everything in depth with me till I understood completely. I sm experiencing some difficult times right now since my husband has just recently been told he has pancreatic cancer – Ron is compassionate and very nice and understanding, I cannot say enough about his personality and his abilities.

    Thank you,
    Sandra Consul

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