Air Conditioning

Average Ratings (5741 Reviews)
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At Horizon Services, superior customer service is the cornerstone of The Horizon Difference. When we dispatch an HVAC technician out to your home, we want YOU to be 100% satisfied with the experience.

Since we were founded, we have encouraged prospective customers to seek out the opinions and recommendations of our many satisfied customers. The many positive customer reviews we have received are the prime reason for our success…and the few negatives we have received have helped us improve.

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6,080 Reviews of “Air Conditioning”

  1. Charles Braun says:
    City: Horsham State: PA Type of Service: Replacement Recommend Horizon?: Yes

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    Mike Grady and his team were highly efficient, prompt, and professional in appearance and workmanship. They replaced our heater, water heater and air conditioner in remarkable time even after a late winter snow storm 2 days prior!.

    My wife and I were impressed with the several trucks that dropped off the replacements, then the repair crew showed up and then a third truck to haul away our old equipment. Very orderly and synchronized.
    This is our second year with Horizon and I highly recommend the Horizon to anyone who needs professional, reliable HVAC services!

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  2. Luis Borda says:
    City: Silver Spring State: MD Type of Service: Maintenance Recommend Horizon?: Yes

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    Tune-up a Heat Pump System,tested operation

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  3. Warren Menewisch says:
    City: Laurel Springs State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

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    Tech was very professional and efficient on time and did a great job. send him again. Thanks Warren Menewisch

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  4. Chris Owens says:
    City: Blue Bell State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    Thomas Zane was extraordinarily courteous, friendly, and professional. He was very thorough with details on what work he did and why. Very helpful!

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  5. Theresa Keskula says:
    City: Collegeville State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    Sharing Scott was very professional. He explained everything he did. I highly recommend his services to anyone.

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  6. Richard Spiegelhoff says:
    City: Croydon State: PA Type of Service: Replacement Recommend Horizon?: Yes

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    I previously had a wall air conditioner in one room and my heater was 10 years old. I had a new heater and central air installed today. We only just had someone come out to give us an estimate yesterday and the job is complete in record time. Todd Smith along with two other workers were very informative and courteous. They answered all questions. The rep that gave us the estimate also was very nice. I will be happy to continue using your services as needed. Thanks! Sincerely, Richard S.

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  7. Virginia DiMaggio says:
    City: Morrisville State: PA Type of Service: Repair Recommend Horizon?: Yes

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    excellent service as always.

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  8. Joshua Deems says:
    City: Rising Sun State: MD Type of Service: Maintenance Recommend Horizon?: Yes

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    Known tech, great guy, diagnosed an easy fixed problem.

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  9. Linda Rothfus says:
    City: Perry Hall State: MD Type of Service: Replacement Recommend Horizon?: Yes

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    This was my first experience with Horizon services due to a recommendation from a friend. The salesperson, Dave, was punctual and professional. He answered all my questions and even offered next day installation. The installers, Glenn and Dave were prompt, professional and answered all my questions regarding the new heating and air conditioning system. Dave did a complete walk through with me explaining everything and reviewed the new high-tech thermostat with me. I will definitely call Horizon Services for any additional needs.

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  10. Barbara Williams says:
    City: Townsend State: DE Type of Service: Maintenance Recommend Horizon?: Yes

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    The tech was outstanding…..thank you.

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  11. James Dudley says:
    City: middletown State: DE Type of Service: Maintenance Recommend Horizon?: Yes

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    Excellent rep of the company

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  12. Jim Naphys says:
    City: Glendora State: NJ Type of Service: Replacement Recommend Horizon?: Yes

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    We called Horizon because our heater stopped working; they sent out Phil to talk to us about replacing the heater and our central air. They were both over 20 years old. Phil was very nice and knowledgeable. He walked around the house with us, asking questions and finding out exactly what we needed for both replacements. He looked over our old equipment and told us what was wrong, explained how it worked and why it broke down. He thoroughly explained each of the 3 units that would work in our home – it was great that he explained them in layman’s terms and we could understand how they worked. He gave us the three choices and went through the booklet. The entire process was interesting and fast. We got approved quickly – which was great. We cant believe that we met with Phil last night from 6:00pm until 8:00pm and we had the heater and central air installed today !! Phil came back this afternoon to check on the work and make sure we were satisfied. It was a great experience dealing with Phil and his Team. Thank you very much. Phil is a great salesman and an asset to your company. He also has a great sense of humor and my husband enjoyed his knowledge of sports !! Have a wonderful night. Sincerely – Diane and Jim Naphys

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  13. Lori Waddington says:
    City: Jamison State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    Chris was great. He was friendly and polite. He was well informed. Chris gave me some great tips about how to save money and make my unit more cost efficient.

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  14. Paul Hubbs says:
    City: Wilmington State: DE Type of Service: Maintenance Recommend Horizon?: Yes

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    James was professional, polite and helpful.

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  15. Andrew Genetti says:
    City: Middletown State: DE Type of Service: Maintenance Recommend Horizon?: Yes

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    Technician was fantastic and explained all that he was doing. Fantastic service as always from the technicians.

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  16. Charles Ziccardi says:
    City: Jamison State: PA Type of Service: Replacement Recommend Horizon?: Yes

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    Yesterday 3/11/17 we had our entire HVAC system replaced by Horizon. Two gentleman were sent to complete this assignment. They were both named Chris so my Wife would refer to them as Chris 1 & Chris 2. They were exceptional in performing their work. They spent 13 hours removing our old systems and installing our new systems. At the completion of their work they went over the entire system with my wife and I to make sure we knew how to operate it. I would highly recommend this crew to anyone.

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  17. George Cervenka says:
    City: Quakertown State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    Anthony DiGiovanni helped me to select a Lennox heat pump installation for my home. I am so pleased with the expertise of Horizon and their wonderful employees! Thanks a million!

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  18. barton miller says:
    City: ARDMORE State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    One of the best Contractors that has ever worked in our home. So knowledgeable and friendly, a real asset to your company.

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  19. Steven O'Brien says:
    City: Hartly State: DE Type of Service: Maintenance Recommend Horizon?: Yes

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    Great job..

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  20. James Wusinich says:
    City: Phoenxville State: PA Type of Service: Replacement Recommend Horizon?: Yes

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    Chris is very professional and knowledgeable.

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  21. Ellen Pelicano says:
    City: East Windsor State: NJ Type of Service: Replacement Recommend Horizon?: Yes

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    Pedro was professional & efficient. Great Job!!

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  22. Steve Schwartz says:
    City: Mt Laurel State: NJ Type of Service: Replacement Recommend Horizon?: Yes

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    The three guys (Mike, Ben and Miguel) did a great job and were nice as could be. Everything was explained and installed in a very professional way.

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  23. Judith Carinci says:
    City: Wilmington State: DE Type of Service: Replacement Recommend Horizon?: Yes

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    Todd and his crew are exceptional representatives of the Horizon Services Company. They arrived on time and explained every step of the heat-air-water tank replacement. All day long they worked tirelesssly and efficiently to make sure my family was comfortable. At all times they were respectful of my property and left the area as they had found it. No question was left unanswered. The average person could understand everything they said. These professionals were not only skilled, but also very kind. I think that is an important attribute for working with the public.

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  24. Judi Ward says:
    City: Magnolia State: DE Type of Service: Maintenance Recommend Horizon?: Yes

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    I liked that our service was done a day ahead of time because the technician had a cancellation.

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  25. anthony harrell says:
    City: windsor mill State: MD Type of Service: Repair Recommend Horizon?: Yes

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    OUSTANDING AND PUNCTUAL SERVICE.WILL CONTINUE TO USE THIS SERVICE ON A REGULAR BASIS

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