Heating

Average Ratings (5657 Reviews)
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At Horizon Services, superior customer service is the cornerstone of The Horizon Difference. When we dispatch an HVAC technician out to your home, we want YOU to be 100% satisfied with the experience.

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6,100 Reviews of “Heating”

  1. M Harrisxx says:
    City: Pennsville State: NJ Type of Service: Repair Recommend Horizon?: Yes

    Exceptional service! Arrived early, which was a plus, knowledgeable and professional My tech was Walt Nesbit !!!!!!!

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  2. Kathy S. says:
    City: Bryn Mawr State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    Jeremy McCabe recently serviced 2 heaters and 2 air conditioners. I have always serviced these items twice a year and have never received the high quality of service that I received from Horizon.
    Unfortunately, one of my heaters will have to be replaced due to a crack in my heat exchanger. Jeremy called another service tech to confirm his findings. I was shown the crack with a fiber optic camera .
    Both Jeremy and Randy were great even though the news was not and I would refer them to everyone.great. The service call tool HOURS not the usual 30 minutes to service 2 heaters. These guys really know what they are doing

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  3. Frank Fazio says:
    City: Newtown Square State: PA Type of Service: Repair Recommend Horizon?: Yes

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    Our central air unit was not working. I called Horizon and they scheduled me with a repair appointment.
    Jason Miloszar was our technician that came out to fix our central air unit. He called me ahead of time when he was on his way to my home and he was right on time for the appointment. On the phone and throughout the service appointment in my home, Jason was very nice and he was extremely professional.
    Our central air unit needed a new motor. Jason did not have a motor for our unit on his truck. He called his office and a new replacement motor was delivered to our house quickly while Jason tended to other aspects of our repair. Jason was very thorough and clean during the work that he was performing on our unit. He was able to get our central air unit efficiently in a timely fashion.
    When Jason was finished with the repair, he checked over all of my central air unit’s systems and when he was done he left leaving my home clean and in order as if he had never been in my home and making a repair.
    Horizon installed my heater and my central air unit eight years ago. I keep up my service agreements on both of these units annually with Horizon. Horizon has come through for me and my family more times than I can count for scheduled maintainence and repairs. I have always been more than impressed with the professionalism, expertise, efficiency, and the cleanliness of every Horizon technician that has ever been in my home and Jason was no different.
    Thanks again to Horizon and more importantly to Jason Miloszar for saving the day!!!!!

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    Feedback: 1 negative
  4. JRC says:
    City: Bensalem State: PA Type of Service: Repair Recommend Horizon?: Yes

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    Johnathan Caswell was exceptional in his knowledge and quickly fixed our A/C problem. We felt badly as it was so hot out and it was a late call.
    Due to hubby’s medical condition, we really needed the air. Mr. Caswell Arrived with a smile on his face and had a very pleasant manner which we needed after a rather rough day. We just had hubby’s broken oxygen machine replaced so he already was having difficulty breathing, then the dang air went. Thanks so much for your prompt attention to our problem.

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    Feedback: 1 positive
  5. Rich Serfling says:
    City: Cinnaminson State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

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    Ariel was prompt, courteous and very professional. He answered our questions and was knowledgable !

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  6. Cora & Wayne Sparling says:
    City: Landenberg State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    Both Victor Raine & Nathan Palmer are both very professional & told us everything they did for heating & a/c.

    We LOVE Horizon

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  7. Anonymous says:
    State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    Thanks Horizon.

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  8. Peter & Marylyn Gallagher says:
    City: Mullica Hill State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

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    Tyler Simpson did an exceptional job of maintaining our air conditioner and installing a unit for draining water so it would not harm the heater. He was very good at explaining why we needed this done. Tyler is a compliment to your business. Good job and hope to see you for our next appt.
    Lyn and Pete

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  9. Al says:
    City: Dover State: DE Type of Service: Repair Recommend Horizon?: Yes

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    Tim Newcomb was my technician. He was very pleasant and honest. He diagnosed the issues I was having with my heat pump and explained in very clear and concise terms the issues I was experiencing to me.

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    Feedback: 1 positive
  10. Kwietnies says:
    City: Trenton State: NJ Type of Service: Repair Recommend Horizon?: Yes

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    He was the best one ever in fact I never send anybody else but him I think he deserves a raise

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    Feedback: 1 positive
  11. Leslie Kosek says:
    City: Elkton State: MD Type of Service: Repair Recommend Horizon?: Yes

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    Matt was very professional and courteous when responding to our service call today for a broken AC. He quickly diagnosed the problem and completed the repair. We have an older unit and he provided a great overview of what some of our options could be if we went with a replacement unit in the future. I would highly recommend Horizon to anyone looking for HVAC or plumbing services.

    Was this review helpful to you? Yes   No

    Feedback: 1 positive
  12. George W.R. says:
    City: Downingtown State: PA Type of Service: Maintenance Recommend Horizon?: Yes

    Joe was nice young man who serviced our ac unit, he explained all that he did and made recommondations about our ac unit. I am confident using Horizon and they will be my choice in the future. George W. R.

    Was this review helpful to you? Yes   No

    Feedback: 1 positive
  13. William Simpson says:
    City: Wilmington State: DE Type of Service: Maintenance Recommend Horizon?: Yes

    This is a recommendation for Ryan Burns HVAC Maintenance Technician. Ryan explained all the steps required for the maintenance of my heat pump. He was very help full in showing me the results of keeping my filter cleaned. I would recommend Ryan Burns for all Maintenance services.

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    Feedback: 2 positive
  14. Deb C. says:
    City: Audubon State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    We had our heating/AC tune-up 2 months ago and had no problems. We recently received an agreement of sale for our home and had a home inspection done which showed corrosion on the heater. Horizon came out within hours, inspected the heater and found no active leakage or current issues that was included as part of the warranty. The problem was resolved quickly and professionally.

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    Feedback: 3 positive
  15. Nadine Spirito says:
    City: Bordentown State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

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    Great service, friendly guy and clean!!!

    Was this review helpful to you? Yes   No

    Feedback: 2 positive, 1 negative
  16. Jerry K says:
    City: Jarrettsville State: MD Type of Service: Replacement Recommend Horizon?: Yes

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    On May 17, we had a new HVAC system (including humidifier) installed. Ryan and Lloyd were excellent. They worked from 8 a.m. to 8 p.m., sometimes outside in the rain. They were professional, conscientious, courteous and friendly. Ryan answered all of my questions and made sure that I understood how to operate the new system. They did a great job and we are extremely pleased with their service and our new system.

    Was this review helpful to you? Yes   No

    Feedback: 2 positive
  17. Amy Pater says:
    City: Ellicott City State: MD Type of Service: Maintenance Recommend Horizon?: Yes

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    Giovanni was terrific!!!! Horizon gave me a call prior to his service call with ample time to get to my home. Very professional and thorough. He went above and beyond helping to find the water turn off valve, climbing a ladder and tracing the line. Then he addressed the pull down attic stairs for the second unit. That too was an issue:). The hook snapped off and another step stool was needed! An excellent find when selecting Horizon. Hope all your service employees are just as great.

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    Feedback: 1 positive
  18. Jim & Joanna Rose says:
    City: Postseason State: DE Recommend Horizon?: Yes

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    Best company I ever dealt with. Ours was not an easy job and the
    Crew, Josh, Ben and Miguel we’re fantastic. I would hire Horizon again in a heartbeat. Dan was a great salesman. He was never pushy and kept us apprised of every step from estimates through completion.

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    Feedback: 1 positive
  19. john a schmidt jr says:
    State: PA Type of Service: Repair Recommend Horizon?: Yes

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    Thanks Horizon.

    Was this review helpful to you? Yes   No

    Feedback: 2 positive
  20. Scott says:
    City: Downingtown State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    Horizon handles all our heating and air needs. Love the service contract as it keeps the system humming and we don’t have to worry about a thing. Steve Cutler is friendly knowledgeable and extremely professional. I am very comfortable with him being in my home.
    They may not be the cheapest, I don’t know, but they are the Best!

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    Feedback: 1 positive
  21. Ron Kocher says:
    City: Doylestown State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    A great, thorough job by Joe Natoli.

    Was this review helpful to you? Yes   No

    Feedback: 1 positive
  22. AzeeVee says:
    City: Cherry Hill State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

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    William Clement came in a rainy day, got wet servicing our ACU, house heater and water heater. He did an excellent job and then I realized that Bill Clement, the great pitcher came out from retirement to become an HVAC technician with Horizon. Good job, nice conversation and more power to you Bill! 😀😍😇

    Was this review helpful to you? Yes   No

    Feedback: 1 positive
  23. Anonymous says:
    State: DE Type of Service: Replacement Recommend Horizon?: Yes

    RJB, Dustin and Andrew installed heater, air condiioner and hot water heater today, May 6th. They were here from 7:30 a.m. to 4:30 p.m. They left my house clean and explained everything to me from the thermostat, the carbon monixxide, the heating system, hot water and ac. Job very well done.

    Was this review helpful to you? Yes   No

    Feedback: 1 positive
  24. Therese Dolan says:
    City: Wayne State: PA Recommend Horizon?: Yes

    Excellent Service

    Was this review helpful to you? Yes   No

    Feedback: 2 positive
  25. David M says:
    City: Ambler State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    I was pleased that Matthew gave me such a thorough explanation of the ongoing maintenance of my HVAC systems.

    Was this review helpful to you? Yes   No

    Feedback: 1 positive

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