Heating

Average Ratings (5896 Reviews)
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At Horizon Services, superior customer service is the cornerstone of The Horizon Difference. When we dispatch an HVAC technician out to your home, we want YOU to be 100% satisfied with the experience.

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6,396 Reviews of “Heating”

  1. Hugh Algeo says:
    City: Warminster State: PA Type of Service: Replacement Recommend Horizon?: Yes

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    Your technicians ( Bob and Murph) right on time, very neat job, well done guys, thanks

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  2. Brandon Dougherty says:
    City: Wilmington State: DE Type of Service: Maintenance Recommend Horizon?: Yes

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    We just had a routine cleaning of our heater. Benjamin was super nice. He went through the whole cleaning process with me. He told me what all the parts were, and which one’s were responsible for what. He pointed out what we should look for in the future, etc.. This is what I enjoy about Horizon. They come in and tell you what is going on. They leave you more educated. That’s key. Ben was really nice. We “chatted” about everything. Again, a personality. That goes a long way with me.

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  3. Ed says:
    City: Trenton State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

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    I am very happy with service received. Walt explain everything and answer my questions. He took his time to do the job. Def. recommend.

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  4. Alfonso says:
    City: Newark State: DE Type of Service: Repair Recommend Horizon?: Yes

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    Fast and Friendly. I am very happy with the service. The technicians were very professional. I would recommend them.

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  5. Hollie says:
    City: Harleysville State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    John was courteous, prompt and professional. He clearly explained what he did while he was here.

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  6. Hollie says:
    City: Harleysville State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    John was very professional and friendly.

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  7. Benjamin Brown says:
    City: WEstville State: NJ Type of Service: Replacement Recommend Horizon?: Yes

    Michael was very knowledgeable about the installation of our new heating system. He was very courteous and neat. He cleaned up after completing the job. In addition he showed my wife and me how to operate the system. His helper John did a very good job also.

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  8. gary longo says:
    City: berlin State: NJ Type of Service: Repair Recommend Horizon?: Yes

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    we think jared fisher went beyond the call of duty,with an understanding of the problems we faced with the heater repair.Excellant employee.

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  9. connie rowley says:
    City: warminster State: PA Recommend Horizon?: Yes

    he was very accomadating

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  10. Michael Semenoro says:
    City: Bear State: DE Type of Service: Maintenance Recommend Horizon?: Yes

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    An error message popped up on the thermostat and I called Horizon to check it out. The staff assigned me an appointment that day and the field technician (Benjamin Douthwaite) arrived at the home promptly. He did a thorough check of my heating system (Heating unit, sensors, and thermostat), reset the sensors, and explained the problem. Over all I am very satisfied with the service provided by Horizon.

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    Feedback: 1 negative
  11. Michael Semenoro says:
    City: Bear State: DE Type of Service: Maintenance Recommend Horizon?: Yes

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    An error message popped up on the thermostat and I called Horizon to check it out. The staff assigned me an appointment that day and the field technician (Benjamin Douthwaite) arrived at the home promptly. He did a thorough check of my heating system (Heating unit, sensors, and thermostat), reset the sensors, and explained the problem.

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  12. John Dingle says:
    City: Willingboro State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

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    We are satisfied with the service and profession way the technician performed his task and informed us of a problem we need to address immediately. Love the no hassle way he served us.

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    Feedback: 1 positive
  13. Frank Bannon says:
    City: Wilmington State: DE Type of Service: Repair Recommend Horizon?: Yes

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    Will Buehler did a great job on our heater repair.

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  14. Frank Bannon says:
    State: DE Recommend Horizon?: Yes

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    Will Buehler did a great job on our heater repair. I would like him back the next time.

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  15. Alisa Clark says:
    State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    The technician Jeff Wolf was very professional and pleasant. He did what he needed to do. He did welk. My concern was with comnunication for the appointment. I called at noo. I was told our housr was the second appointment in the neighborhood. I then rwceived a call at 1:40 that the tech was on his way. He arrived at 3:50. Apparently, he was rerouted for a furnace check. I certainly understand the need for that, however I should have been informed of the change. I waited all day. I felt badly for rhe technician as he did not have the filters we requested so someone had to drive here with them. The technician handled the delay well.

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  16. Andrew Pac says:
    City: Langhorne State: PA Type of Service: Repair Recommend Horizon?: Yes

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    Ron did an exceptional job! Want him back anytime service is needed. All your techs know their job and do quality work.

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  17. Jim Shuman Sr says:
    City: Blackwood State: DE Type of Service: Repair Recommend Horizon?: Yes

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    Josh was very efficient and knowledgeable

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  18. Ernest Pescatore says:
    City: Woodbury State: NJ Type of Service: Replacement Recommend Horizon?: Yes

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    Service provided was ,on time cordial,informative and instructive(new heat system),clean,cost effective.Phone conversations were polite,informative and very helpful.Will continue to use Horizons service plans in the future.

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  19. Nancy Focacci says:
    City: Boothwyn State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    Mr. Silva was excellent.

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  20. John White says:
    City: Garnet Valley State: PA Type of Service: Repair Recommend Horizon?: Yes

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    Kevin was very knowledgeable, professional, and is taking care of the issue very expediently.

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  21. Melissa Franzeo says:
    City: Swedesboro State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

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    I was very happy with the service. The technician was friendly and efficient

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