Heating

Average Ratings (5671 Reviews)
Overall Rating
Value
Quality
Responsiveness
Punctuality
Professionalism

At Horizon Services, superior customer service is the cornerstone of The Horizon Difference. When we dispatch an HVAC technician out to your home, we want YOU to be 100% satisfied with the experience.

Since we were founded, we have encouraged prospective customers to seek out the opinions and recommendations of our many satisfied customers. The many positive customer reviews we have received are the prime reason for our success…and the few negatives we have received have helped us improve.

View Customer Video Testimonials!

Read Customer Ratings and Reviews

Prior to publication, Horizon Services ensures that all customer conversations are both credible and relevant. Horizon Services reserves the right to not post any materials that fall into any of the following categories and may have removed any materials that: Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others or publish, post, distribute or disseminate any defamatory, infringing, obscene, indecent, misleading or unlawful material or information.

6,121 Reviews of “Heating”

  1. Sandro Rosario says:
    City: Perth amboy State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    My service tech mike cerchia was awesome came on time like promise looked at both of my units and provided me with the best results of replacing units I agreed knowing that they are old we need more people like mike hosnesty comes a long way and he provided that and comfort thank you mike

    Was this review helpful to you? Yes   No

  2. Melody says:
    City: Phoenixville State: PA Type of Service: Maintenance Recommend Horizon?: Yes

    technician was professional, polite, on time and took the time to explain everything.

    Was this review helpful to you? Yes   No

  3. Richard Roane says:
    City: Claymont State: DE Type of Service: Maintenance Recommend Horizon?: Yes

    Value Not Rated
    Quality Not Rated
    Responsiveness Not Rated
    Punctuality Not Rated
    Professionalism

    Tec.was on time and a professional job explaining Allie things he did.

    Was this review helpful to you? Yes   No

  4. Mary Jane Barrett says:
    City: Clementon State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    I had both heating and air conditioner tuned up. My technician was Jared Fisher. He was prompt, knowledgeable, and pleasant . This was my first time with horizon and was very pleased.

    Was this review helpful to you? Yes   No

  5. Jack W says:
    City: Horsham State: PA Type of Service: Maintenance Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    Mike did my service on my heater today, He was polite, professional. I will request him to do all my future service. Horizon should be proud to have a employee who represent them like he does. Thank you Mike and Horizon

    Was this review helpful to you? Yes   No

  6. Ed Ogen says:
    City: Marlton State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

    Our tech was Jared F He came in introduced himself and his co worked Andrew We are having heating and air checkup Jared checked our heater very carefully to make sure everything was in working order. He did one thing that was never done by other techs, he checked out the combustion box and cleaned it . While checking the air he noticed that the outside of the condenser was stering to rot away and he told me to clean it out and the problem was animals were urinating on the unit. I found Jared to a very good tech and would want he back to take care of my heater and air again.

    Was this review helpful to you? Yes   No

  7. mrsclark says:
    City: new castle decheck up State: DE Type of Service: Maintenance Recommend Horizon?: Yes

    horizon co is great, they have been at our home many times very polite, neat they know what they r doing and get to it . today we had service and sean fox was our technician. he was so nice did his job well we r very happy with everthing from mrs clark.

    Was this review helpful to you? Yes   No

  8. Diane says:
    City: Holland State: PA Type of Service: Maintenance Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    Steven arrived promptly to do maintenance service on my heater (pre winter) and my air conditioner (post summer). He was professional, very nice, and did the job efficiently. As always, I am extremely pleased with Horizon’s service and professionalism.

    Was this review helpful to you? Yes   No

  9. Margaret says:
    City: Ambler State: PA Type of Service: Maintenance Recommend Horizon?: Yes

    Ron Scott came out today to fix a small but persistent problem. He diagnosed it immediately, and took care of it quickly and efficiently. He is a great guy, answered all of my uneducated questions, and advised me on other services I have been thinking about. I’ve been dealing with Horizon for about 2-1/2 years now, and have nothing but complimentary things to say about their employees.

    Was this review helpful to you? Yes   No

  10. mike hogan says:
    City: bel air State: MD Type of Service: Maintenance Recommend Horizon?: Yes

    Excellent services in value, quality, responsiveness, punctuality, and professionalism!

    Was this review helpful to you? Yes   No

    Feedback: 1 positive
  11. Robert Frazier says:
    City: Elkton State: MD Type of Service: Repair Recommend Horizon?: Yes

    Jason p. answered all our questions gave us a price for the job but had to order parts so no work done yet but he was friendly and said he would call when parts arrived to make repair. he also supplied with coupon for discount #2011929 on service call would recommend horizon to friends and family

    Was this review helpful to you? Yes   No

  12. MICHAEL WASKO says:
    City: SOUTH AMBOY State: NJ Type of Service: Repair Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    LOUIS DIXON SERVICED OUR HEATING UNIT HE WAS EXCELLENT A WONDERFUL REPRESENTATIVE FOR HORIZON THE COMPANY SHOULD BE PROUD TO HAVE HIM ON THE STAFF HE WAS PERSONALLY REQUESTED AS HE WAS HERE BEFORE FOR OUR A/C ANOTHER EXCELLENT JOB !!!!!!!!!!!!!

    Was this review helpful to you? Yes   No

  13. Cleveland Lawrence says:
    City: Depford State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    Thanks Horizon.

    Was this review helpful to you? Yes   No

  14. Cleveland Lawrence says:
    City: Depford State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

    Value Not Rated
    Quality Not Rated
    Responsiveness Not Rated
    Punctuality Not Rated
    Professionalism

    I was very pleased with your technician. He was very professional and polite. I was able to see his experience, by the way he told me what the problem was and the way to solve them. Also he was very friendly which is a plus. Thank you for your services and yes I would recommend your company technicians to family and friends.

    Was this review helpful to you? Yes   No

  15. L. JUSTINHAMLIN says:
    City: FAIRLESS HILLS State: PA Type of Service: Maintenance Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    GREAT SERVICE, ON TIME, TECHNICIAN WAS VERY GOOD,KNOWS HIS JOB, AND A NICE PERSON. INFORMED ME OF ALL THING ABOUT WHAT HE WAS DOING, THE HEATER AND AC. ALSO WHAT I MAY NEED TO DO. I RECOMMEND MR RUBIN AND HORIZON.

    MDR

    Was this review helpful to you? Yes   No

  16. Jeromy says:
    City: east greenville State: PA Type of Service: Repair Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    Chris was fast and skilled, he replaced a faulty primary in 30 minutes and didn’t leave until he was sure the unit was working. He did his best to limit costs, thank you Chris and Horizon Services!

    Was this review helpful to you? Yes   No

    Feedback: 1 positive
  17. John Ramsey says:
    City: Warminster State: PA Type of Service: Repair Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    Technician Jason M. was very professional and very polite. Quite grateful that he was was able to get our A/C up and running in such a short period of time. Highly recommend HORIZON and Jason M.
    Thanx!!

    Was this review helpful to you? Yes   No

    Feedback: 1 positive
  18. very professionable says:
    City: bel air State: MD Type of Service: Maintenance Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    Thanks Horizon.

    Was this review helpful to you? Yes   No

  19. eros le roi says:
    City: Bristol State: PA Type of Service: Maintenance Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    I have been very pleased with my services from Horizon. Your people are fantabulous! Thank you for keeping my home in good working order.

    Was this review helpful to you? Yes   No

  20. Martin Cunningham says:
    City: Paoli State: PA Type of Service: Maintenance Recommend Horizon?: Yes

    terrific visit very prompt ,informative,and friendly
    your employees are what keeps me coming back and makes me anxious to refer your company
    Frank McGinley was awesome thanks

    Was this review helpful to you? Yes   No

  21. Bunny says:
    City: Medford State: NJ Type of Service: Replacement Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    From start (service call) to finish (Installation of heater & A/C) wonderful service. Sales Rep David Javier, pleasant & knowledgeable, here on Monday, new system completely installed on Tuesday. This during an August heatwave. Not a weak link in the chain! Highly recommend their service and product (love those little orange booties). Not a speck of dirt in my house. Thanks Guys! DRJ

    Was this review helpful to you? Yes   No

    Feedback: 1 negative

Write Your Own Review

Click stars below to rate.
Value
Quality
Responsiveness
Punctuality
Professionalism
Enter your review in the field below.

 
 
 
 
 
  Yes
No
Opt-in for Horizon Insider E-newsletter

Horizon Supports Local Sports Teams

Horizon Services is a Proud Partner of the Wilmington Blue Rocks, Philadelphia Union and the Trenton Thunder.