Heating

Average Ratings (3744 Reviews)
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At Horizon Services, superior customer service is the cornerstone of The Horizon Difference. When we dispatch an HVAC technician out to your home, we want YOU to be 100% satisfied with the experience.

Since we were founded, we have encouraged prospective customers to seek out the opinions and recommendations of our many satisfied customers. The many positive customer reviews we have received are the prime reason for our success…and the few negatives we have received have helped us improve.

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4,049 Reviews of “Heating”

  1. Jeff Fleming says:
    City: Wyoming State: DE Type of Service: Repair Recommend Horizon?: Yes

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    Jason was very professional. He shared his knowledge and made me a little smarter regarding my heating system(s).

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  2. RON STACEY says:
    City: Bear State: DE Type of Service: Maintenance Recommend Horizon?: Yes

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    Coming into what looks to be a long winter, I wanted to make sure the heating components of my house were ready. I called another company and was told they could see me in a week. HORIZON said they would come right away. My service technician was MARK BENDLER with whom I was impressed by his arriving early and being able to explain in a non-technical fashion exactly what needed to be done for my heater to last through this new winter season. Mark explained the age and reliability of my current heater and gently suggested I consider replacement of the heater and water heater. He explained things thoroughly to my satisfaction and he proceeded to tune up my existing heater. He also gently explained to me the problems I was having with the thermostat thus showing respect for me as a retired citizen. The house is warmer and I am very pleased. I pray God’s richest blessings on Mark Bendler!

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  3. Diane Bell says:
    City: Jeffersonville State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    Alex was right on time and very friendly and professional. He explained what he was doing on our heating unit, and recommended a repair, but was not pushy. When I told him we would call and schedule the repair, he offered to do it right away. Fantastic!

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  4. Anonymous says:
    City: ARDSL.EY State: PA Type of Service: Replacement Recommend Horizon?: Yes

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    Thanks Horizon.

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  5. Michele says:
    City: Glenmoore State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    Joe was very informative and helpful. He provided us with great tips as well. Top notch service…as always.

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  6. Anonymous says:
    State: DE Type of Service: Repair Recommend Horizon?: Yes

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    Very good service

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  7. Lori Happ says:
    State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

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    Our heater was not working properly and we needed the seasonal maintenance. Douglas M. was our service technician. He was polite, professional and knowledgeable. He explained everything he was doing. I will absolutely ask for Douglas again for my next service!!!

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  8. Bill says:
    City: Hatfield State: PA Type of Service: Replacement Recommend Horizon?: Yes

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    ARRIVED EARLY,VERY PROFESSIONAL AND AFTER INSTALLATION EXPLAINED HOW THE SYSTEM OPERATED.

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  9. Judy vanzandt says:
    City: Chalfont State: PA Type of Service: Replacement Recommend Horizon?: Yes

    Brian and Jason are the best! Very knowledgable. Explained everything about my new heat pump and made sure I know how to change settings,filters etc. answered all my questions.

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