Heating

Average Ratings (4218 Reviews)
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At Horizon Services, superior customer service is the cornerstone of The Horizon Difference. When we dispatch an HVAC technician out to your home, we want YOU to be 100% satisfied with the experience.

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4,567 Reviews of “Heating”

  1. Rob Novelli says:
    City: Blue Bell State: PA Type of Service: Repair Recommend Horizon?: Yes

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    When my father passed away six months ago, I moved into my childhood home to care for my dear Mother. I found the house, now 50+ years old, to need work. The poorly functioning air conditioning system was my first priority. It went out on a Sunday; I called Horizon thinking all I would be able to do would be to leave a message. Instead, I was greeted by a live friendly person, who clearly detailed how services would be provided.

    As predicted, a Horizon HVAC Service Technician showed up the very next day, in the early part of the time frame, and was exceptional with his depth of knowledge, professionalism, and clear explanations of his recommendations and their costs. His friendly manner put my nervous, ailing Mom at ease. Our a/c system was updated in significant ways, and I had no hesitation with accepting and paying for those recommended upgrades.

    Every aspect of my interactions with Horizon was pleasant and productive. Brandon O’Hara is to be commended and rewarded for his superior work.

    Thank you!

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  2. Patrick says:
    City: East Windsor State: NJ Type of Service: Repair Recommend Horizon?: Yes

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    05/18/2015- This was my first time using Horizon for an AC service I heard about them on the radio and did some research before using the company. I must say I was extremely satisfied with the service I received. My technician Robert walked meet through what he had intended to perform and kept me updated throughout the tune up. Unfortunately a tune up alone would not fix my problem but Robert provided me several options for repairing my service. He just laid out all the facts and explained each option. I truly appreciate this approach as it allows me as the consumer to make a choice based upon facts and not just opinion or assumptions. I then asked some questions where Robert was genuine in his response and feedback which then I made my decision for the repair. He completed the repair and then walked me through what was done and advised that the service I selected allowed for a follow up visit next season to again check on the unit. Compared to other technicians and services I used before Horizon is amongst the very best. I would definetlynise them foreign not only AC service but any repair within their service space. Thank you agaain Robert and Horion for helping me out.

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  3. Lee says:
    State: DE Type of Service: Repair Recommend Horizon?: Yes

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    For professionalism I would vote a five plus five! I wanted to let you know that I have a lot of Faith in Ryan Q.. Everyone who has come out has been wonderful but he was out yesterday and I had to let you know how it went.

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  4. Paul Ruina says:
    City: Bensalem State: PA Type of Service: Repair Recommend Horizon?: Yes

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    Your Tech-Don Tyrrel arrived on time and offered all the services promised. We had not been getting air conditioning for several, very hot weeks, and within minutes of his arrival he was able to diagnose the problem, address it, and repair it. In addition to being a savvy technician he was a genuinely nice guy! We will definitely continue to use Horizon’s Services.

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  5. Richard Mantell says:
    City: Jenkintown State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    Luis Nieves did our seasonal service for the heater/AC and did a superb job. Very professional, knowledgeable and comprehensive. He is welcome at out home always. Very pleased with the service provided by Mr. Nieves

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  6. Christine McCaffrey says:
    City: Perkasie State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    Matt was professional and knowledgeable. He did a great job.

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  7. Anthony Ciccanti says:
    City: Glen Mills State: PA Type of Service: Repair Recommend Horizon?: Yes

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    We had no thermostat in the morning and they came right out and here it was not the thermostat but the dehumidifier that was running and would not shut off. It needed to be replaced. He took care of it right away and everything was fine. Always great service and response.

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