Heating

Average Ratings (5726 Reviews)
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At Horizon Services, superior customer service is the cornerstone of The Horizon Difference. When we dispatch an HVAC technician out to your home, we want YOU to be 100% satisfied with the experience.

Since we were founded, we have encouraged prospective customers to seek out the opinions and recommendations of our many satisfied customers. The many positive customer reviews we have received are the prime reason for our success…and the few negatives we have received have helped us improve.

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6,196 Reviews of “Heating”

  1. Cynthia Tompkins says:
    City: Jamison State: DE Type of Service: Maintenance Recommend Horizon?: Yes

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    The service man was excellent and very professional. I am very pleased.

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  2. Sylvia benjamin says:
    State: MD Type of Service: Repair Recommend Horizon?: Yes

    The person that did my furnace his name is how spell it Ola Kunia did a good job on my furnace for heating it didn’t take long and he did an efficient job.

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  3. Barbara Conroy says:
    City: Drexel Hill State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    Tech came on time. He was courteous, knowledgeable and professional. He cleaned and inspected everything and explained what was done and why. So happy we called Horizon.

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  4. Dave says:
    State: PA Type of Service: Repair Recommend Horizon?: Yes

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    Thanks Horizon.

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  5. Gary Palmer says:
    City: New castle State: DE Recommend Horizon?: Yes

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    Thanks Horizon.

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  6. Judy glenn says:
    City: wilmington State: DE Type of Service: Repair Recommend Horizon?: Yes

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    My furnace went out unexpectedly over night. I called Horizon and they sent out a technician right away. Matt was great! He wore shoe covers greeted me at the door. I felt comfortable right away. he explained our problem with the furnace and answered all of our questions. we are having a new furnace installed right away! Thanks Matt and thanks Horizon!

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  7. William Laury,MD says:
    City: haverford State: PA Type of Service: Repair Recommend Horizon?: Yes

    Frank, my serviceman was very professional.
    He was very accurate in his description of my heating issues.
    Repairs were made in a very timely manner.

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  8. Anonymous says:
    City: Wilmington State: DE Type of Service: Maintenance Recommend Horizon?: Yes

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    I would like to say how pleased I am with the service Mark Anderson provided us. He was on time and extremely professional. He was knowledgeable and answered every question my husband had. We will definitely be requesting Mark for all future calls.

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  9. Ken says:
    City: Hockessin State: DE Type of Service: Replacement Recommend Horizon?: Yes

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    Problem with heater. Kevin immediately diagnosed cracked heat exchanger. Discussed options and arranged new heater to be installed the following day.

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  10. L.Cauler says:
    City: Cinnaminson State: NJ Type of Service: Repair Recommend Horizon?: Yes

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    Woke this day before Thanksgiving to a cold house. Changed the batteries on the Thermostat….nothing happened. Called Horizon, and made an appt. Jared F. arrived, assessed the problem and fixed it! Very knowledgable and professional. Heat is working beautifully!! Signed up for their Service Plan also! Good deal! Will definitely use Horizon again should the need arise.

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  11. Patricia Eigo says:
    City: Westampton State: NJ Type of Service: Replacement Recommend Horizon?: Yes

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    Next day full installation of furnace ac unit and hot water heater. Great personable and professional crew from service guy to sales guy to install crew to the girls on the phone. A very nice experience.

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  12. Dianne Rubright says:
    City: Turnersville State: NJ Type of Service: Replacement Recommend Horizon?: Yes

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    Joe our technician was very punctual and curteous. He explained how the garbage disposal worked as it was different than the old one. We were very pleased with his work.

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  13. Martin Thernlund says:
    City: Wilmington State: DE Type of Service: Maintenance Recommend Horizon?: Yes

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    We received outstanding service on a same day response although I did not set any service expectation when I called the office. Our drain from the stationary tubs was totally blocked and our service technician went right to work and stayed with the issue although this drain persistently refused to clear. Once cleared he performed several tests to assure the blockage was clear.

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  14. Judith Horvath says:
    City: West Chester State: DE Type of Service: Replacement Recommend Horizon?: Yes

    Frank Dimino was here to service my heater Frank was very professional and performed the service with expertise. Very efficient and explained every step during the service visit. Frank is truely an asset to your organization. Thank you Frank and Horizon

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    Feedback: 1 negative
  15. Charles Ivory says:
    City: Woolwich State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

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    Jared F. was our technician for air conditioner repair as well as service for our heater. He was efficient, courteous and clearly qualified. I appreciated the level to which he explained all that he had done. I hope Jared will be the technician who will return for the next service. Thank you.

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  16. Sylvia Scutti says:
    City: Voorhees State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

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    Tyler was punctual and efficient. Answered all my questions. Very satisfied

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  17. Summers says:
    City: Cherry hill State: NJ Recommend Horizon?: Yes

    MAC was an excellent heater repair man. He explained the cause of our problem, and how to keep it from happening again. He was on time, worked clean and very curtious.

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  18. sherman miller says:
    City: Wilmington State: DE Recommend Horizon?: Yes

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    My wife and I are senior citizens who previously used Horizon for peace of mind. Your technician DVL gave us peace of mind that our heater was working well. He reassured our faith in Horizon doing good work as your advertisement suggests by not attempting to gouge us for unnecessary work. This technician is also a very pleasant chap.

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  19. Charles E. Aylward says:
    State: DE Type of Service: Replacement Recommend Horizon?: Yes

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    Technical knowledge and professionalism of Tim Newcomb is outstanding. He reflects great credit on his self and Horizon. Charlie Aylward

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  20. Deborah Collins Nelson says:
    City: Smyrna State: DE Recommend Horizon?: Yes

    Turned my heat on first cold day of November, no heat . Called Horizon came out next day, the service guy was punctual, professional, and got the part I needed next day! Great job!

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  21. Mark Pawloski says:
    City: Blackwood State: NJ Type of Service: Repair Recommend Horizon?: Yes

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    My furnace stopped working this evening. I called Horizon and they said they would have someone here between 8 and midnight. At 10:pm Ricardo Blackwell arrived and got my furnace working within a few minutes. He was courteous and professional explaining the problem and what was needed to fix it. He was careful to keep the work area clean and answered all my questions. I recommend Horizon and Ricardo to anyone.

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