Heating

Average Ratings (5871 Reviews)
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At Horizon Services, superior customer service is the cornerstone of The Horizon Difference. When we dispatch an HVAC technician out to your home, we want YOU to be 100% satisfied with the experience.

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6,369 Reviews of “Heating”

  1. Anthony DeLuca says:
    City: Newark State: DE Type of Service: Maintenance Recommend Horizon?: Yes

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    Mike is courteous, professional and knowledgeable. He is everything you could ask for to represent your company and your company’s values to the customer. After last year’s service, we lost our faith in Horizon. Mike represented your company well by being honest, straightforward and personable. We would not hesitate to renew our contract based upon our interaction with Mike. Thank you.

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  2. Michele Sciortino says:
    City: Coopersburg State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    Mike was very courteous, friendly, informative and neat. Thank you for employing such genuine customer focused professionals!

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  3. Michael Gambino says:
    City: Williamstown State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

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    Very good.

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  4. Lisa McCluskie says:
    City: East Greenville State: PA Type of Service: Replacement Recommend Horizon?: Yes

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    Both guys were great, friendly and very knowledgeable.

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  5. Ms Selby says:
    City: New castle State: DE Type of Service: Replacement Recommend Horizon?: Yes

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    Excellent workman with good teaching skills about what was replaced and how.

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  6. Ms Selby says:
    City: New castle State: DE Type of Service: Replacement Recommend Horizon?: Yes

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    Excellent service with patience in educating the family as well about the use of the new heater And water heater And thermostat.

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  7. Christine Kyelberg says:
    City: Claymont State: DE Recommend Horizon?: Yes

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    Kevin was exceptional & he got the job done.

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  8. Tracy H. says:
    City: Bear State: DE Type of Service: Maintenance Recommend Horizon?: Yes

    Chuck was very nice. He explained everything thoroughly.Thank you

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  9. Cheryl Ighodaro says:
    City: Middletown State: DE Type of Service: Maintenance Recommend Horizon?: Yes

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    I signed up for the Priority Service Plan and everything was clearly explained (layman term). My heating system was checked and all questions were answered fully and with patience. Service person was courteous.

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  10. Jeffrey Viola says:
    City: Jenkintown State: PA Type of Service: Repair Recommend Horizon?: Yes

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    Forgive me I don’t recall the date of service but it was in the last few weeks.

    Frank Schimpf was great and I wanted to be sure to mention that.

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  11. Molly Wolf says:
    City: Havertown State: PA Type of Service: Repair Recommend Horizon?: Yes

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    As always Horizonf was excellent! Out tech was prompt, professional, and explained everything in detail. Everything I could ask for.

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  12. Jerry LeClaire says:
    City: North east State: MD Type of Service: Maintenance Recommend Horizon?: Yes

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    Technician was friendly and efficient.

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  13. Stephen Maida says:
    City: Secane State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    The Service man was prompt and, very friendly. He cleaned and serviced my heating unit. I would recommend Horizon to everyone. There are several apartments in my condo community that are in need of new heating and air conditioning units. They are always asking where they can get new units.

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  14. Michael Terruso says:
    City: Hillsborough State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

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    Alex came out and did a total review, tune up, and cleaning of my high efficiency system. Very thorough. Would absolutely use them again.

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  15. ERIC NEILY says:
    City: PHOENIXVILLE State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    THANK YOU BERNARD

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  16. Jerry Smith says:
    City: Landenberg State: PA Type of Service: Replacement Recommend Horizon?: Yes

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    Leo and crew were extremely professional.

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  17. Jennifer Jackson says:
    City: Wilmington State: DE Type of Service: Replacement Recommend Horizon?: Yes

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    While I know we pay a little more for Horizon, your techs are always friendly, and willing to explain and answer any questions. They’re always very conscious of making sure my cats don’t get out as well. Today’s heater replacement was faster than I expected, and they arrived when they said they would. Great experience over all.

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    Feedback: 1 positive
  18. Scott Lauchlan says:
    City: Coatesville State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    Courteous and Friendly, as usual!

    Was this review helpful to you? Yes   No

    Feedback: 1 positive
  19. Debbie Offerman says:
    City: Delran State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

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    Ken was on time and very courteous. He was professional and hw took his time to explain everything to me.

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    Feedback: 1 positive
  20. Neil Kates says:
    City: warminster State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    We love horizon

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    Feedback: 1 positive
  21. Thomas McDermott says:
    City: Woodbury State: NJ Type of Service: Replacement Recommend Horizon?: Yes

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    The team (Robert, Andrew and Kyle) did a great job, very professional. We will be sure to recommend Horizon to our neighbors.

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    Feedback: 1 positive
  22. John Bobb says:
    City: Cherry Hill State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

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    AS always your technician Robert Gravenert was courteous,and professional.Thanks for the great service that Horizon provides!!!

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    Feedback: 1 positive
  23. LORI LEONARD says:
    City: NEWARK State: DE Type of Service: Maintenance Recommend Horizon?: Yes

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    TECHNICIAN WAS PROFESSIONAL AND PROMPT

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  24. George Wyman says:
    City: West Chester State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    Professional, polite, went right to work and finished quickly.

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  25. Mary Christy says:
    City: Trevose State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    Chris or CC was on time, respectful,pleasant, informative and did a fine job on my heater. Explained future things I should get done to avoid any major problems next winter. I feel very confident with Horizons basically because of the Professionalism of their staff like Chris (CC). He’s a keeper!

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