Heating

Average Ratings (5896 Reviews)
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At Horizon Services, superior customer service is the cornerstone of The Horizon Difference. When we dispatch an HVAC technician out to your home, we want YOU to be 100% satisfied with the experience.

Since we were founded, we have encouraged prospective customers to seek out the opinions and recommendations of our many satisfied customers. The many positive customer reviews we have received are the prime reason for our success…and the few negatives we have received have helped us improve.

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6,396 Reviews of “Heating”

  1. Arthur Vautour says:
    City: Burlington State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

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    Mike showed up as expected and professionally inspected our heating system. Answered our questions and gave us a couple of recommendations. Very satisfied with both Mike and Horizon.

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  2. Joseph Seeley says:
    City: Dover State: DE Type of Service: Repair Recommend Horizon?: Yes

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    Timely arrival earlier than scheduled. Straight to work after I described issue. Answered all questions thoroughly and directly. Provided detailed breakdown of potential heating problem with video and photos. Discussed options from repair to replacement and provided “ballpark” overview of associated costs. Installation of replacement furnace and A/C interface scheduled for today.

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  3. Cathryn Harron says:
    City: Mickleton State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

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    Josh was very clean. Wore the shoe covers in my daughters house. Courteous and answered all my questions

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  4. Angela Orobono says:
    City: West Chester State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    Mitch was very professional and helpful.

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  5. Kathi Hussar says:
    City: Telford State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    I was very pleased with my heater service today. I appreciated the promptness and professionalism. Thank you!

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  6. Carole Reich says:
    City: Jamison State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    Larry was very Pleasant we had great conversation I will definitely call Horizon again

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  7. Eliud Gautier says:
    City: Deptford State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

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    Excellence service and educational about my equipment. I would refer horizon to my family and friends.

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  8. Brian Burkavage says:
    City: Plymouth Meeting State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    Steve did a great job – was right on time, worked quickly and efficiently, and even played with my son a little bit as he was fascinated by him. Thanks again!

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  9. Sarah Krespach says:
    City: Wilmington State: DE Type of Service: Maintenance Recommend Horizon?: Yes

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    David was courteous, very helpful and seemed to do a thorough maintenance check

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  10. David Kaiser says:
    City: Morton State: PA Type of Service: Replacement Recommend Horizon?: Yes

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    Jeff was very helpful with the installation of the replacement thermostat we needed. The original that came with our unit was not functioning properly, so he replaced it and set it up for us. As new parents and homeowners, his quality of work and promptness was very much appreciated.

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  11. Cheryl Covington says:
    City: Newark State: DE Type of Service: Maintenance Recommend Horizon?: Yes

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    Technician was very helpful in explaining the problem with heating and advising how to follow through because she has a home warranty service and very helpful on explaining on how to do things with the home warranty.

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  12. Vance Teel says:
    City: WESTMINSTER State: MD Type of Service: Repair Recommend Horizon?: Yes

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    Rob was on time, identified himself and acted professionally throughout the visit. He valued my time and diagnosed the problem. He patiently showed me the issues and thoroughly explained available repair options. We had heat when he departed.

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  13. James Hoffman says:
    City: Blue Bell State: PA Type of Service: Repair Recommend Horizon?: Yes

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    Thorough and clear explanation of system needs

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  14. elizabeth Almeida says:
    City: lansdale State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    YOUR TECHNICIAN WAS ON TIME, WENT RIGHT TOO WORK AND WAS VERY PLEASANT, HE EXPLAINED EVERYTHING VERY WELL.

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  15. Kevin Butko says:
    City: Berwyn State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    Dennis was prompt, courteous and knowledgeable. He cleaned the gas burner and checked the outdoor unit (heat pump). Excellent service.

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  16. Anthony DeLuca says:
    City: Newark State: DE Type of Service: Maintenance Recommend Horizon?: Yes

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    Mike is courteous, professional and knowledgeable. He is everything you could ask for to represent your company and your company’s values to the customer. After last year’s service, we lost our faith in Horizon. Mike represented your company well by being honest, straightforward and personable. We would not hesitate to renew our contract based upon our interaction with Mike. Thank you.

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  17. Michele Sciortino says:
    City: Coopersburg State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    Mike was very courteous, friendly, informative and neat. Thank you for employing such genuine customer focused professionals!

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  18. Michael Gambino says:
    City: Williamstown State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

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    Very good.

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  19. Lisa McCluskie says:
    City: East Greenville State: PA Type of Service: Replacement Recommend Horizon?: Yes

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    Both guys were great, friendly and very knowledgeable.

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  20. Ms Selby says:
    City: New castle State: DE Type of Service: Replacement Recommend Horizon?: Yes

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    Excellent workman with good teaching skills about what was replaced and how.

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  21. Ms Selby says:
    City: New castle State: DE Type of Service: Replacement Recommend Horizon?: Yes

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    Excellent service with patience in educating the family as well about the use of the new heater And water heater And thermostat.

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  22. Christine Kyelberg says:
    City: Claymont State: DE Recommend Horizon?: Yes

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    Kevin was exceptional & he got the job done.

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  23. Tracy H. says:
    City: Bear State: DE Type of Service: Maintenance Recommend Horizon?: Yes

    Chuck was very nice. He explained everything thoroughly.Thank you

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  24. Cheryl Ighodaro says:
    City: Middletown State: DE Type of Service: Maintenance Recommend Horizon?: Yes

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    I signed up for the Priority Service Plan and everything was clearly explained (layman term). My heating system was checked and all questions were answered fully and with patience. Service person was courteous.

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  25. Jeffrey Viola says:
    City: Jenkintown State: PA Type of Service: Repair Recommend Horizon?: Yes

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    Forgive me I don’t recall the date of service but it was in the last few weeks.

    Frank Schimpf was great and I wanted to be sure to mention that.

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