Heating

Average Ratings (1561 Reviews)
Overall Rating
Price
Quality
Responsiveness
Punctuality
Professionalism

At Horizon Services, superior customer service is the cornerstone of The Horizon Difference. When we dispatch a technician out to your home, we want YOU to be 100% satisfied with the experience.

With that, we invite you to rate and provide us with your comments, compliments and/or criticisms about the quality of the Heating maintenance, repair and/or replacement that we performed for you.

View and Hear Customer Testimonials!

Write Your Own Review!

 

 

 

 

1,708 Reviews of “Heating”

  1. Frank M. says:
    City: North Wales Type of Service: Replacement Recommend Horizon?: Yes

    Price
    Quality
    Responsiveness
    Punctuality
    Professionalism

    Just had 2 complete systems replaced in a single day with high quality Lennox systems for a very reasonable price. The 6-man team arrived on-time, were extremely professional, clean, and very experienced as well. I should also note here that the sales consultant (Nick) was extremely knowledgeable and very pleasant to work with. Additionally, the maintenance crews that come to work at my home (Mario, Pat, Chris) are just as awesome. I’d highly recommend Horizon Services!

    Was this review helpful to you? Yes   No

  2. John Waldorf says:
    City: Garnet Valley Type of Service: Replacement Recommend Horizon?: Yes

    Price
    Quality
    Responsiveness
    Punctuality
    Professionalism

    I use Horizon exclusively for HVAC service. They are easy to get a hold of, and always respond in a timely manner. I recently needed to purchase a new heater for my home. I knew this was coming because we replaced our AC three years ago. Horizon was quick to recommend a heater that matched my AC unit and provided excellent guidance on my options for a new heater. The install team was excellent. They spent a lot of time making sure the installation was done properly and they left absolutely zero mess in my home. After the install they took a lot of time showing how everything worked. I highly recommend using Horizon.

    Was this review helpful to you? Yes   No

  3. Helen Reagan says:
    City: Bear Type of Service: Maintenance Recommend Horizon?: Yes

    Price
    Quality
    Responsiveness
    Punctuality
    Professionalism

    GJW performed annual maintenance on Heater/Air Conditioner. He was very professional, went out of his way to explain what he was doing, and answered all my questions. Horizon should be very proud of the way he represented your company. I always recommend Horizon to my friends and neighbors.

    Was this review helpful to you? Yes   No

    Feedback: 1 positive
  4. Karen Ewell says:
    City: Wilmington Type of Service: Maintenance Recommend Horizon?: Yes

    Price
    Quality
    Responsiveness
    Punctuality
    Professionalism

    I had my yearly heater maintenace done today. The young man who came to my house was very professional and did a thorough job, and made sure to put on his shoe covers when he came into the house. I have always had good experiences with Horizon and will continue to use this company for my heating and air conditioning needs.

    Was this review helpful to you? Yes   No

  5. Diane Eklund says:
    Type of Service: Repair Recommend Horizon?: Yes

    Price
    Quality
    Responsiveness
    Punctuality
    Professionalism

    Chuck Munden was great. He got my AC working and was very friendly and on-time. Thanks

    Was this review helpful to you? Yes   No

  6. Heather Wahanik says:
    City: Phoenixville Type of Service: Replacement Recommend Horizon?: Yes

    Price
    Quality
    Responsiveness
    Punctuality
    Professionalism

    The Technicians were all very professional and did an excellent installation. They explained everything as they went along, and cleaned up after their installation. I would happily recommend their service.

    Was this review helpful to you? Yes   No

  7. William Wilson says:
    City: middletown Type of Service: Maintenance Recommend Horizon?: Yes

    Mark did a good job. He represents the company well.

    Was this review helpful to you? Yes   No

  8. Frank F. says:
    City: Wayne Type of Service: Maintenance Recommend Horizon?: Yes

    Price
    Quality
    Responsiveness
    Punctuality
    Professionalism

    Your technician Brandon Gotro came to our home for a heating/cooling system check up and found that the system was a fire hazard and completely installed incorrectly by a competitor of Horizon. The system was so dangerous that Horizon recommended it be shut off electrically and that it not be used until replaced. The technician Brandon was completely thorough in his inspection and took all the time necessary to explain the situation. I recommend Horizon to anyone based on this experience.

    Was this review helpful to you? Yes   No

  9. Jack Hudson says:
    City: lower Gwynedd Type of Service: Replacement Recommend Horizon?: Yes

    Price
    Quality
    Responsiveness
    Punctuality
    Professionalism

    Thanks!

    Was this review helpful to you? Yes   No

  10. Nancy G. says:
    City: Newark Type of Service: Replacement Recommend Horizon?: Yes

    Price
    Quality
    Responsiveness
    Punctuality
    Professionalism

    AJC and the installers of my furnace did a good job.

    Was this review helpful to you? Yes   No

Write Your Own Review

Click stars below to rate.
Price
Quality
Responsiveness
Punctuality
Professionalism
Enter your review in the field below.

 
 
 
 
 
  Yes
No
Opt-in for Horizon Insider E-newsletter

Weather Conditions

Horizon Supports Local Sports Teams

Horizon Services is a Proud Partner of the Wilmington Blue Rocks, Philadelphia Union and the Camden Riversharks.

  • Better Business Bureau
  • Delware Best in the Businesss Award 2009
  • North American Technician Excellence