Plumbing

Average Ratings (5499 Reviews)
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At Horizon Services, superior customer service is the cornerstone of The Horizon Difference. When we dispatch a plumbing technician out to your home, we want YOU to be 100% satisfied with the experience.

Since we were founded, we have encouraged prospective customers to seek out the opinions and recommendations of our many satisfied customers. The many positive customer reviews we have received are the prime reason for our success…and the few negatives we have received have helped us improve.

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5,913 Reviews of “Plumbing”

  1. Rita says:
    City: Coatesville State: PA Type of Service: Replacement Recommend Horizon?: Yes

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    Jon, our serviceman, actually arrived even earlier than the earliest time given by Horizon. He explained the process fully; shared helpful product and service information; answered my questions knowledgeably; and completed the removal and installation of our new water heater within the timeframe he estimated.

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    Feedback: 1 positive
  2. Hari says:
    City: Columbus State: NJ Type of Service: Replacement Recommend Horizon?: Yes

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    Joseph Marlin, the plumbing technician who came to address the plumbing issue, was very knowledgeable. He came up with an estimate which was more than what we expected, but upon our request to match the price, he immediately got in touch with his manager and accommodated our request. Not only did we get a quality service but we also got it at the price we requested.

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  3. Diane Stein says:
    City: Blue Bell State: PA Type of Service: Replacement Recommend Horizon?: Yes

    Joe completed the shower fixture install. He is a terrific person. Kind, considerate and knows his job inside and out!!!!! He always explains what he is doing and asks if I have any questions. I am grateful to him for providing excellent installation. Looks beautiful
    Horizon has been providing us service for quite some time. Your technicians and staff are like family to us. Joe, great job!!!

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  4. Anonymous says:
    City: Baltimore State: MD Type of Service: Repair Recommend Horizon?: Yes

    Over the weekend we had a clogged drain in the basement ! Called Horizon Services . They were friendly and did what they could as far as scheduling a appointment ! When Mr. Robert McFadden arrived he was very friendly went downstairs and fixed the 1 problem then he came up and told us that we had another problem . Asked us in a very caring and friendly voice what it was and that he could fix that right away . That in in itself made my husband and myself feel very comfortable . Feeling that he wasn’t going to charging us some crazy fees . Although not cheap but very professional friendly and work ethics Fantastic ! Thank you Horizon ! From beginning to end .

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  5. Robert T says:
    City: Middletown State: DE Type of Service: Repair Recommend Horizon?: Yes

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    I had a plumbing emergency on a Saturday evening and Christian was at my house within an hour of my call to Horizon. I was very pleased with the service I received. Thank you so much for your quick response and the efficiency with which the issue was resolved. Christian was very knowledgeable and friendly.

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  6. Anonymous says:
    City: Sicklerville State: NJ Type of Service: Replacement Recommend Horizon?: Yes

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    Thanks Horizon.

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  7. Roger Jessup says:
    City: Horsham State: PA Type of Service: Replacement Recommend Horizon?: Yes

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    Jon Detrano was very helpful in resolving my gas leak. His knowledge and skills were professional. I will be requesting him again for any future plumbing problems.

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  8. Farmer says:
    City: Lansdowne State: PA Type of Service: Repair Recommend Horizon?: Yes

    We recently had a job assessed and Patrick was wonder. He was on time, upfront and honest. We appreciate his service and will defintely use Horizon again!

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  9. Michael Miller says:
    City: Columbia State: MD Type of Service: Replacement Recommend Horizon?: Yes

    Mike S was professional, thorough and competent. He resolved a long list of repairs to 2 toilets and kitchen faucets. He reviewed several other items which he honestly said required no work.
    The price was fair.
    We have used Horizon before and they remain on the top of our list.

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    Feedback: 1 positive
  10. Steve Riley says:
    City: Sewell State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

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    Once again I had a great experience with horizon services. Maintenance tech Jeremiah was very professional he took the time to explain everything he was doing about the service call. I appreciate the service. I would and will recommend your services and Jeremiah to all who ask. Thanks again

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  11. Anthony Pascale says:
    City: East Norriton State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    Mr. Klein was very professional and efficient. He quickly diagnosed our problem and effected the remedy. Very pleased!

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  12. Susanna Butrim says:
    City: Rosedale State: MD Type of Service: Repair Recommend Horizon?: Yes

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    Mike S. from Horizon services came on time and gave me an estimate before doing anything plus he showed me how to save even more with their optional service plans. Mike was very meticulous and did an excellent job. Extremely polite and very honest. My toilet is working great now.
    Thanks Mike

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  13. Herman Gottfried says:
    State: PA Type of Service: Repair Recommend Horizon?: Yes

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    Michael Barron was helpfull in finding the problem. He was helped with a associate who was showing him what he was looking for to solve the solve problem. Good to see training going on during actual plumbing problems.

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    Feedback: 2 negative

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