Plumbing

Average Ratings (5595 Reviews)
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At Horizon Services, superior customer service is the cornerstone of The Horizon Difference. When we dispatch a plumbing technician out to your home, we want YOU to be 100% satisfied with the experience.

Since we were founded, we have encouraged prospective customers to seek out the opinions and recommendations of our many satisfied customers. The many positive customer reviews we have received are the prime reason for our success…and the few negatives we have received have helped us improve.

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Prior to publication, Horizon Services ensures that all customer conversations are both credible and relevant. Horizon Services reserves the right to not post any materials that fall into any of the following categories and may have removed any materials that: Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others or publish, post, distribute or disseminate any defamatory, infringing, obscene, indecent, misleading or unlawful material or information.

6,025 Reviews of “Plumbing”

  1. Betty Starjak says:
    City: North East State: MD Type of Service: Maintenance Recommend Horizon?: Yes

    Very good service. service man was polite.M

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    Feedback: 1 positive
  2. Nancy says:
    City: Pitman State: NJ Type of Service: Repair Recommend Horizon?: Yes

    On 6-26-17 the base of my toilet was leaking. I called Horizon Services and Sean was sent to evaluate the problem. Sean was very prompt and had the problem corrected. Sean was very kind, efficient and cleaned up the work area. I have dealt with Horizon Services numerous times and am very satisfied with their work Thanks again Horizon!

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    Feedback: 1 positive, 2 negative
  3. Denise Tricocci says:
    City: Hainesport State: NJ Type of Service: Replacement Recommend Horizon?: Yes

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    Horizon called because their technician was running ahead of schedule and asked if he could come earlier. Perfect for me as I needed my sink. Dane was very friendly and professional. He explained in detail their programs and pricing policy. He got the job done and I now have a kitchen sink again. Horizon does everything they say they do on TV. They are friendly, reliable and very professional. I will not hesitate to call them again.

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    Feedback: 2 positive
  4. Robert keller says:
    City: Lansdale State: PA Type of Service: Replacement Recommend Horizon?: Yes

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    Billy&steven were very good explained everything and did a great job thanks alot

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    Feedback: 1 positive
  5. judythe e poe says:
    City: WILLOW GROVE State: PA Recommend Horizon?: Yes

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    The gentlemen arrived on time. They check the service and made the recommendations of what we needed. We are very pleased with the service and will recommend your company.

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    Feedback: 1 positive
  6. Linda K says:
    City: Newark State: DE Type of Service: Repair Recommend Horizon?: Yes

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    Kenneth H was knowledgeable, polite, professional. Horizon, as a company, offers quality service!

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    Feedback: 1 positive
  7. Jennifer says:
    City: Norristown State: PA Type of Service: Repair Recommend Horizon?: Yes

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    Mark Pastalone checked my basement because water keeps getting in through the walls and although he can’t provide the service that I need which is waterproofing, I would highly recommend his services to anyone. Mark was very pleasant, smiled a lot, he was very thorough, and gave me great advice. I’m so happy that I called Horizon, this company is truly a step above the rest!

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    Feedback: 1 positive
  8. Tara Bussett says:
    City: Plymouth Meeting State: PA Type of Service: Replacement Recommend Horizon?: Yes

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    I had 2 visits with Victor Minnick.He was professional timely and efficient.He explained the work and completed the job as planned. i totally recommend horizon services

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    Feedback: 4 positive
  9. Paul Kowzan says:
    City: Timonium State: MD Type of Service: Repair Recommend Horizon?: Yes

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    Dan, was very efficient explained the problem in terms I could understand and was finished exactly what he said he would be. I’ll recommend Horizon to me family and friends.

    Was this review helpful to you? Yes   No

    Feedback: 2 positive, 2 negative
  10. Linda Dobbs says:
    City: Bear State: DE Type of Service: Replacement Recommend Horizon?: Yes

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    I just experienced the most phenomenal service call I have ever had! I needed to have a garbage disposal installed. Aside from the company coming to my home the same day I called, David Vickers and Chris came to do the job. They were wonderful, fast, efficient and super courteous, totally took care of everything, picked up so that one would never know they were here! I am so impressed with their knowledge and workmanship. I have another job I will need done next month and I will definitely ask for David and Chris. They were excellent and I am so pleased that they came for this installation!

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    Feedback: 2 positive, 1 negative
  11. Tony Schott says:
    City: Blackwood State: NJ Recommend Horizon?: Yes

    David was on time. Informative and effective. Fixed the problem cleanly and quickly. Awesome

    Was this review helpful to you? Yes   No

    Feedback: 2 positive
  12. Jon says:
    City: Halethorpe State: MD Type of Service: Maintenance Recommend Horizon?: Yes

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    They came out and cleaned/tested my central air system. Mike was very professional and informative. He left a detailed paper with all our options for recommended services. I liked that he wasn’t pushy and just told me what he thought needed to be done.

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    Feedback: 2 positive
  13. Immaculata says:
    City: Blue Bell State: PA Type of Service: Repair Recommend Horizon?: Yes

    Zach provided excellent service.

    Was this review helpful to you? Yes   No

    Feedback: 2 positive
  14. Amelita L Toomer says:
    City: Randallstown State: MD Type of Service: Repair Recommend Horizon?: Yes

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    Matthew Rainge plumbing technician was very punctual today. His customer service was in the high 10’s if you please. I truly was impressed with his quality of work and his professional manner of dealing with me his customer. P.S. Please give him a R A I S E.

    Was this review helpful to you? Yes   No

    Feedback: 2 positive
  15. Vince says:
    City: Wilmington State: DE Type of Service: Repair Recommend Horizon?: Yes

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    Mario Roca is an excellent service rep. He was punctual, polite and personable. My wife and I are very pleased and satisfied with the plumbing work performed. Thank you!

    Was this review helpful to you? Yes   No

    Feedback: 2 positive
  16. Paul Brigham says:
    City: Claymont State: DE Type of Service: Replacement Recommend Horizon?: Yes

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    The technicians were knowledgeable, polite, and had a good work etchics.

    Was this review helpful to you? Yes   No

    Feedback: 2 positive
  17. Leroy & Vivian Thomas says:
    City: Nottingham State: PA Type of Service: Repair Recommend Horizon?: Yes

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    Patrick & Brandon were so quick & efficient. They had our leaky sink fixed in less than 10 minutes & signed us up for a wonderful service plan that’s saving us money. They were totally awesome, friendly and knowledgeable. Same day service! They can’t be beat!

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    Feedback: 3 positive
  18. Louis Furness says:
    City: Blackwood State: NJ Type of Service: Repair Recommend Horizon?: Yes

    Had Horizon out to correct a problem I was having with a previous service Tony Pascone was my tech this was the 2nd time I have had him in my home and once again very friendly and professional I am very happy with his work and be glad to have him back if the need arises

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    Feedback: 2 positive
  19. B. Harris says:
    City: Wilmington State: DE Type of Service: Repair Recommend Horizon?: Yes

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    I had a pluming emergency and didn’t know any plumbers, I looked in the phone book and found Horizons number.They gave me a time between 2 or 6, I think the telepone operated could tell I was under stress because she called back in 15 min. and said that the technician would be there in 30 min which he was and did a great job, very professional.

    Was this review helpful to you? Yes   No

    Feedback: 3 positive
  20. W. Evans says:
    City: Phoenixville State: PA Type of Service: Repair Recommend Horizon?: Yes

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    Jon arrived early and was very polite, friendly and professional throughout his service call. He was able to make our requested repair in our master bedroom shower and was able to diagnose a leak problem we were having with a foreign-made lavoratory faucet and made suggestions as to how we could locate hard-to-find cartridge washers made in Germany so that we could have them in hand for a followup visit. We would recommend Horizon and will use them for any future plumbing needs.

    Was this review helpful to you? Yes   No

    Feedback: 2 positive
  21. Thomas Caso says:
    City: Swarthmore State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    Mike Pullella (tech) performed a A/C tune-up on my central air system. I liked on how Mike explained what was going to be done on the unit before he even started. I liked his attention to details and not rushing the work performed. I liked how he fielded my questions as he performed each task. I believe that I got some value from the services done by Mike. I would recommend him to my neighbors.

    Was this review helpful to you? Yes   No

    Feedback: 2 positive
  22. Anonymous says:
    City: Royersford State: PA Type of Service: Maintenance Recommend Horizon?: Yes

    Excellent Service Rep.
    Great Service
    A Professional

    Was this review helpful to you? Yes   No

    Feedback: 2 positive
  23. Christine says:
    City: Broomall State: PA Type of Service: Repair Recommend Horizon?: Yes

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    Thanks Horizon.

    Was this review helpful to you? Yes   No

    Feedback: 1 positive
  24. WAYNE A SMITH SR says:
    City: PARKTON State: MD Type of Service: Replacement Recommend Horizon?: Yes

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    Mathew arrived at my house earlier than expected which was great since my Hot Water Heater was leaking and not heating enough. He explained my options and I agreed to purchase a new heater. He did the job promptly and within two hours my water was hot and my problem. I would recommend Horizon.

    Was this review helpful to you? Yes   No

    Feedback: 2 positive
  25. D.Alsina says:
    City: Gwynn Oak State: MD Type of Service: Repair Recommend Horizon?: Yes

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    I was very please with the service of the Horizon Technician Mr. Robert McFadden,he was punctual and very Polite. He assessed the problem and was able to repair it neatly and in good time. I am very pleased and truly satisfied with the work that was done. This was,my first time using this company would recommend them and will use them if needed in the future. Thanks for your service ! Ms.Alsina

    Was this review helpful to you? Yes   No

    Feedback: 2 positive

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