Plumbing

Average Ratings (5324 Reviews)
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At Horizon Services, superior customer service is the cornerstone of The Horizon Difference. When we dispatch a plumbing technician out to your home, we want YOU to be 100% satisfied with the experience.

Since we were founded, we have encouraged prospective customers to seek out the opinions and recommendations of our many satisfied customers. The many positive customer reviews we have received are the prime reason for our success…and the few negatives we have received have helped us improve.

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5,695 Reviews of “Plumbing”

  1. GL Lim says:
    State: NJ Type of Service: Replacement Recommend Horizon?: Yes

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    Excellent workmanship

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    Feedback: 1 positive
  2. Jeremy Hess says:
    City: Wilmington State: DE Type of Service: Maintenance Recommend Horizon?: Yes

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    Chris our technician was very professional and extremely hard working. We had a very complicated problem and Chris stayed until the job was completed as much as possible. He was able to explain everything so we understood what was going on and what needed to be done. Couldn’t be more happy with our service.

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    Feedback: 1 positive
  3. Jon Grimes says:
    City: New Castle State: DE Type of Service: Replacement Recommend Horizon?: Yes

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    Excellent plumbing service. Plumbers were prompt, courteous & did a
    great job. They installed a new 80 Gallon Hybrid electric Water Heater,
    5 gallon Thermal Expansion Tank, all new copper pipe & replaced my
    garbage disposal. I’m a very satisfied customer. Thanks Horizon!

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    Feedback: 1 positive
  4. Dennis Follweiler says:
    State: DE Type of Service: Repair Recommend Horizon?: Yes

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    Another case of excellent service by a Horizon Tech (Keith). He fixed my shower which would not produce hot water. He instantly realized the problem, went to his truck, returned with the necessary part and installed it in about 10 minutes. He also advised me I could get a plumbing check up that is included in my contract and that I wasn’t even aware of. After he fixed the shower he performed that checkup. It was indeed a pleasure to do business with Keith.

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    Feedback: 1 positive
  5. Jeannie K says:
    City: Perkasie State: PA Type of Service: Replacement Recommend Horizon?: Yes

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    Very pleased with professional service from beginning to end. Will recommend .

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    Feedback: 1 positive
  6. Ann Q says:
    City: WILMINGTON State: DE Recommend Horizon?: Yes

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    Brett came in arrived early and got right down to work. The only complaint I have with Horizon and with friends and family their pricing is on the high end.

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    Feedback: 1 positive
  7. douglas lejambre says:
    City: fallsington State: PA Recommend Horizon?: Yes

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    100 percent satisfied

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    Feedback: 1 positive
  8. Anonymous says:
    City: Wilmington State: DE Type of Service: Maintenance Recommend Horizon?: Yes

    James G did a great job. thanks

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    Feedback: 1 positive
  9. Amy Harty says:
    City: Wilmington State: DE Type of Service: Repair Recommend Horizon?: Yes

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    Chris C. Came to my house today and rescued me from a disaster in my basement. He was very professional and came at the beginning of the time window. He cleaned up everything quickly and took care of the problem and even gave me information on how to keep it from happening again. He was awesome!

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    Feedback: 1 positive
  10. AzeeVee says:
    City: Cherry Hill State: NJ Type of Service: Repair Recommend Horizon?: Yes

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    Joseph came in on time and fix the leaks of the outside faucet in less than 5 minutes. Thanks Joe.

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    Feedback: 1 positive
  11. Norma R says:
    City: Pennsauken State: NJ Type of Service: Repair Recommend Horizon?: Yes

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    Anthony Pascone was punctual and polite when he came to do plumbing repair. He explained everything without rushing. He is a great representative of Horizon.

    Thank Horizon.

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    Feedback: 1 positive
  12. Nancy Schaff says:
    City: Rising Sun State: MD Type of Service: Replacement Recommend Horizon?: Yes

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    The service was remarkable! James was courteous, professional, and took the time to explain all details of the work. I will definitely call Horizon again.

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    Feedback: 1 positive
  13. brenda says:
    City: pottstown State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    I just moved into the house end of January this year. The drains were always slow but in march they completely stopped up. I had toilet water flushing into the bathtub. The first plumber i called told me the problem was that the outside trap was busted and he could not get the snake they use up the drain from the outside curb to open the drain. He said the sidewalk had to be dug up before he could even get a camera inside to see what the problem was. I almost left him do it but it was going to be so expensive i had to call for another estimate. Also the first plumber would not come inside the house, he said he already knew what was causing the backup. So I called HORIZON because they advertise no charge if they can not unblock your drain right away. They sent Chris Friel and he was able to unclog the pipes outside from the curb and also came inside the house and checked the pipes in the basement where it was also blocked up. He said he thought it was a pitch problem but i should get a free camera inspection to see for sure. I did get the camera inspection and he was right it is a pitch problem but that i can not afford to get fixed right now. But for $250 over a month ago the drains have remained open and I want to thank you for sending Chris Friel. I know who to call if I have a plumbing problem again.

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    Feedback: 1 positive
  14. Claus Christiansen says:
    State: DE Recommend Horizon?: Yes

    Philip Daley was at my house to unclog my drain outside my house. Philip Daley did a great job and was very professiona . Will call back and ask for him if I have any problems in the future.

    Claus Christian

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    Feedback: 1 positive
  15. Angela Billings says:
    City: Wilmington State: DE Type of Service: Maintenance Recommend Horizon?: Yes

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    We typically have our drains cleared every few years as regular maintenance. Michael Boyes came very well prepared. He reviewed our previous services and knew just what had to be done. Really appreciated his professionalism and expert quality services! Definitely another great experience with Horizon.
    Thanks again Michael!!!

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    Feedback: 1 positive
  16. David says:
    City: Blackwood State: NJ Type of Service: Repair Recommend Horizon?: Yes

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    Work was completed in a timely manner with no mess.

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    Feedback: 1 positive
  17. Anonymous says:
    City: Wilmington State: DE Type of Service: Replacement Recommend Horizon?: Yes

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    Kevin Eklund has been to our house a number of times over the years. He is excellent and so is his work. His helper Johnny was also. A + all the way around. 5 stars for every category.

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    Feedback: 2 positive
  18. Kathy Raguckas says:
    City: Glen Millss State: PA Type of Service: Replacement Recommend Horizon?: Yes

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    Your technician was everything u advertise and more. It was a pleasure doing business with him. I would also like to make u aware of his work ethics which were without a doubt better than any service man of any company i have dealt with in the entire 46 years of my home ownership. He is certainly 1 you can be proud of. Thank you

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    Feedback: 2 positive
  19. Bernice says:
    City: JV State: PA Type of Service: Repair Recommend Horizon?: Yes

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    Joe and Tim did an awesome job. We needed multiple plumbing repairs and they were pleasant, professional and timely. Horizon Staff continues to be customer service oriented. They explain what they are going to do, come supplied with necessary parts and they do nice, clean work.

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    Feedback: 2 positive
  20. Sharon U says:
    City: Ardmore State: PA Type of Service: Repair Recommend Horizon?: Yes

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    Joe was very professional and detailed in fixing my plumbing issue. He was very courteous. Very detailed in his explanation on the work he was doing and any future issues that I may have.

    It was a pleasure to have Joe as my technician. He went above and beyond in his effort to provide the best service possible.

    Thank you Joe and thank you Horizon.

    10+ rating!!

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    Feedback: 2 positive

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