Plumbing

Average Ratings (5391 Reviews)
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At Horizon Services, superior customer service is the cornerstone of The Horizon Difference. When we dispatch a plumbing technician out to your home, we want YOU to be 100% satisfied with the experience.

Since we were founded, we have encouraged prospective customers to seek out the opinions and recommendations of our many satisfied customers. The many positive customer reviews we have received are the prime reason for our success…and the few negatives we have received have helped us improve.

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5,773 Reviews of “Plumbing”

  1. Nancy Lyons says:
    City: Hockessin State: DE Type of Service: Repair Recommend Horizon?: Yes

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    Steve Venditti was a very forthright technician who quickly and professionally established the cause of my plumbing leak. He said the cause was not a plumbing leak but was from another source. His honesty saved us needless repairs and money.

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  2. Herbert Hoover says:
    City: Landover State: MD Type of Service: Replacement Recommend Horizon?: Yes

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    The tech was great he knew his stuff and left it out on the table.

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  3. R. Gambone says:
    City: Norristown State: PA Type of Service: Repair Recommend Horizon?: Yes

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    I wanted to write this review so that everyone would know what a great company horizon is. I recently had a plumbing problem some of my pipes broke. My Basement was flooded.I had a big problem. I called Horizon and soon a supervisor named Charlie appeared at my door to start helping me. He explained everything to me. Never rushed me or pressured me.He was very compassionate and could see how stressed I was. He arranged for his crew to come soon and to get started on fixing the problem. His crew,Adam,Bobbie,Mike,Mat and others were so professional.courteous,neat and always came when they said they would be here. They even planted grass seed outfront where they had to dig up my lawn when they were done. So to horizon and your men I say thank you. Thank you so much !

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  4. Garrick Jeuell says:
    City: Bear State: DE Type of Service: Replacement Recommend Horizon?: Yes

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    Ryan B. and his assistant were very helpful and professional. We had to replace our hot water heater and he offered two options which he explained fully. We were very happy with our experience.

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  5. Mary Washeleski says:
    City: Langhorne State: PA Type of Service: Repair Recommend Horizon?: Yes

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    Gregg was neat and cleaned up work areas when he finished up his tasks. He was very responsive to my needs and requests and was very knowledgable about his work. I’ll definitely use horizon in the future due to this experience.

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  6. Susan McVey says:
    City: Newark State: DE Type of Service: Repair Recommend Horizon?: Yes

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    Had a plumbing issue with our main water line backing up. Michael Boyes came out to check and clean out the main line. He explained everything thoroughly and was very professional, loved that he wore booties every time he entered the house so as not to track dirt. Fixed the line, had us check all the faucets/toilets/showers to make sure everything ran through with no issues. Had everything running clean in less than an hour. Thanks Michael and Horizon!

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  7. Nikki says:
    City: Norristown State: PA Type of Service: Repair Recommend Horizon?: Yes

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    They were terrific…

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  8. Deb Lawler says:
    City: Ewing State: NJ Type of Service: Repair Recommend Horizon?: Yes

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    I wish you were less expensive but I appreciate the program and senior citizen discounts. I wish you could’ve come the day I called but you were well within your appointment window when you pulled up to my house. Your guys in both plumbing and HVAC have been quick, thorough, neat, pleasant, clean and knowledgeable. There’s not much more I could ask for and I appreciate your service standards.

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  9. Thomas Massey says:
    City: Williaamstwon State: NJ Type of Service: Repair Recommend Horizon?: Yes

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    Had an appointment to fix our water heater. Joseph Pettit was the
    technician .He was great and explained what he was doing and fixed it real fast just like magic. I hope to get him the next time I need a
    technician.

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  10. Kathy Schwartz says:
    City: Horsham State: PA Type of Service: Replacement Recommend Horizon?: Yes

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    Robert Olszewski came out to install my new heater air conditioner. He showed up on time and was very professional. Worked all day non stop to complete the installation and cleaned up everything afterwards. Even took time to move equipment off the lawn when my lawn care people came to mow the lawn. Thanks for everything.

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  11. Kathy Schwartz says:
    City: Horsham State: PA Type of Service: Replacement Recommend Horizon?: Yes

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    Had an appointment with James Willoughby for a new heater air conditioner as mine was on its last legs. He went over everything with me and worked to find the best unit for me at a price I could afford. Thanks Horizon and James.

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  12. Kathy Schwartz says:
    City: Horsham State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    Matt was great. Showed up on time and was very professional.

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  13. Carmen L Green says:
    City: Newark State: DE Type of Service: Maintenance Recommend Horizon?: Yes

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    Thanks Horizon.

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  14. Dennis Bartchak says:
    City: Pottstown State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    I could not be happier with Horizon’s service.Our air conditioner is on its last leg –and Pat was so helpful. We actually set up and appointment for a new heater and air conditioning systems. Since both are over 18 years old –he said he would not invest in the new compressor we need –so we are taking his advice. Horizon and their employees are second to none. The orange booties are a plus, too !!!

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  15. Sean says:
    City: Pottstown State: PA Type of Service: Repair Recommend Horizon?: Yes

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    Thanks Horizon.

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  16. ANN HENRY says:
    City: Ellicott city State: MD Type of Service: Replacement Recommend Horizon?: Yes

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    Michael Shelley, aka, Superman replaced out disposal . He was prompt, efficient, and put up with a grouchy old man looking over his shoulder the whole time. Sorry about that. Michael.
    Thanks again.
    Ann Henry

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  17. Ron Clark says:
    State: NJ Type of Service: Repair Recommend Horizon?: Yes

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    Paul was very nice and a great job.

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  18. Larry Schmulling says:
    City: Felton State: DE Type of Service: Maintenance Recommend Horizon?: Yes

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    Jason Pritchard came to service our a/c unit. He was very professional and had knowledge of our equipment, stating problems and solutions with our unit. He was very thorough with the service we received. Would gladly have him back again for our scheduled maintenance and if any problems arise.

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  19. Tom Gladden says:
    City: Deptford State: NJ Type of Service: Repair Recommend Horizon?: Yes

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    Sean Goodwin , repaired drain line leak in powder room and was very professional. He came in and diagnosed the problem immediately and fixed it in a timely matter. Job well done!!!!

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  20. Nancy Jackson says:
    City: Gibbstown State: NJ Type of Service: Repair Recommend Horizon?: Yes

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    Sean was great! Very difficult leak to get to but he knew exactly how to resolve the problem.

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  21. Patricia shannon says:
    City: Gibbstown State: NJ Type of Service: Replacement Recommend Horizon?: Yes

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    Very professional and friendly .first time with horizon .will be calling on them again.thank you to Christopher

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  22. DON BLANCHE says:
    City: TIMONIUM State: MD Type of Service: Repair Recommend Horizon?: Yes

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    Mike Shelley , Horizon Plumbing Technician fixed a repair that was not completed properly the first time by another Horizon Plumbing Technician.

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    Feedback: 1 positive
  23. Dan Taylor says:
    City: Conshohocken State: PA Type of Service: Repair Recommend Horizon?: Yes

    We had a leak in our expansion tank and water leaked everywhere. Horizon came out within the time frame stated and Joe V. Replaced the expansion tank, and did a diagnostic of the existing water heater and walked through the options with me. We elected s replacement and Joe and his assistant installed the new unit. The whole process took about 2 hours. Very professional and courteous service. Thanks for your help, Joe!

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