Plumbing

Average Ratings (5412 Reviews)
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At Horizon Services, superior customer service is the cornerstone of The Horizon Difference. When we dispatch a plumbing technician out to your home, we want YOU to be 100% satisfied with the experience.

Since we were founded, we have encouraged prospective customers to seek out the opinions and recommendations of our many satisfied customers. The many positive customer reviews we have received are the prime reason for our success…and the few negatives we have received have helped us improve.

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Prior to publication, Horizon Services ensures that all customer conversations are both credible and relevant. Horizon Services reserves the right to not post any materials that fall into any of the following categories and may have removed any materials that: Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others or publish, post, distribute or disseminate any defamatory, infringing, obscene, indecent, misleading or unlawful material or information.

5,798 Reviews of “Plumbing”

  1. Theresa and Bill says:
    City: Sewell State: NJ Type of Service: Replacement Recommend Horizon?: Yes

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    Today I had a water heater installed by Horizon. Daniel and Joe worked like a well oiled machine. Daniel the plumbing technician was super! He explained every aspect of the installation and made sure I understood. Both of them were professional and knowledgeable. Daniel and Joe arrived on time, introduced themselves,put down a tarp and went straight to work. They worked efficiently and cleaned up after the installation was completed. What a friendly team! I would definitely use Horizon again if I can request Daniel.

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  2. ROBERT HARTMAN says:
    City: West Deptford State: DE Type of Service: Replacement Recommend Horizon?: Yes

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    great service, professional and courteous. techs were very efficient and clean.

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  3. Paul J. Nelson says:
    City: Warminster State: PA Type of Service: Repair Recommend Horizon?: Yes

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    Jeff did an quick overall excellent job.

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    Feedback: 1 negative
  4. clark says:
    City: newcastle State: DE Type of Service: Maintenance Recommend Horizon?: Yes

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    we r very happy with sean fox he was prompt clean and courteous

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    Feedback: 1 negative
  5. clark says:
    State: DE Recommend Horizon?: Yes

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    sean fox was at my home today, he was very nice it was a pleasure to have him do our service

    Was this review helpful to you? Yes   No

    Feedback: 1 positive, 1 negative
  6. Steve Hourin says:
    City: Marlton State: NJ Type of Service: Repair Recommend Horizon?: Yes

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    Joseph was great. I found our plumbing leak in minimal time without cutting any holes in the ceiling!

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    Feedback: 3 negative
  7. Mrs Bromley says:
    City: Langhorne State: PA Type of Service: Repair Recommend Horizon?: Yes

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    I’m writing this for my widowed mother who lives in Langhorne. I live in Florida and she had drainage issues this morning. Horizon Services were there promptly fixed the issue and the price was extremely reasonable. She is so happy that this problem was taken care of quickly and professionally. You guys rock!
    Sincerely thanks from a faraway daughter.

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    Feedback: 1 negative
  8. Linora Lawrence says:
    City: Sewell State: NJ Type of Service: Replacement Recommend Horizon?: Yes

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    Thanks Horizon.

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    Feedback: 1 negative
  9. Barnett Ellis says:
    City: Huntingdon Valley State: PA Type of Service: Repair Recommend Horizon?: Yes

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    Bill did a nice job. On time also

    Was this review helpful to you? Yes   No

    Feedback: 1 negative
  10. Natalie Abrams says:
    City: Penn Valley State: PA Type of Service: Repair Recommend Horizon?: Yes

    Joe Valerio was prompt, polite, knowledgable and quick. We are always impressed with Horizon’s technicians. Joe was one of the best we used.

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    Feedback: 1 negative
  11. Idalina Arroyo says:
    City: Mount Laurel State: NJ Type of Service: Replacement Recommend Horizon?: Yes

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    I was hesitant with the services because I never experience my water heater to break; however, when I googled and read their reviews I decided to use horizon services. They did such an amazing job . Very up front , on time, and very professional. Christopher and his team did such an amazing job. I would highly recommend them.

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    Feedback: 1 negative
  12. Mingo Matias says:
    City: Plymouth Meeting State: PA Type of Service: Repair Recommend Horizon?: Yes

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    I called horizon on a Sunday afternoon with in 2 hours they were there. Mark Pastalone was the plumbing technician. Mark answered all the questions I had he was very knowledgeable and very professional. When I called to find out pricing the woman who I spoke to was so very nice and helpful sorry I don’t remember her name but I must say I give Horizon an A plus for customer service something that seems to be missing these days with a lot of companies.Thank you Mark and Horizon for your great customer service I will definitely use your company again.

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    Feedback: 1 negative
  13. Robert Scelzo Sr says:
    City: Coatesville State: PA Type of Service: Repair Recommend Horizon?: Yes

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    Vincent Williams was the technician who provided repair services to my home. Ironically, the repair was for a prior service that Vincent had performed. Vincent is very professional, pleasant and knowledgeable. He diagnosed the problem within moments and went out of his way to make sure that my repair was done swiftly and properly. Having had Vincent before as a tech, it was pleasure to see him again and I was confident that my repair would be handled properly. I would certainly recommend him to anyone as an extremely proficient technician.

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    Feedback: 1 negative
  14. Kay says:
    City: North Wales State: PA Type of Service: Repair Recommend Horizon?: Yes

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    Couldn’t have been more pleased with the repairs that Keith did on my toilet leak and sink backup problems. He explained everything he was going to do and told me the costs ahead of the work. He did the job in a timely fashion and cleaned up afterwards. I will be a Horizon customer from now on.

    Was this review helpful to you? Yes   No

    Feedback: 1 negative
  15. Debbie G. says:
    City: Aston State: PA Type of Service: Repair Recommend Horizon?: Yes

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    I am very happy with the service I received today. The technicians Mike and Phillip were very considerate and professional. I would definitely refer Horizon to family and friends.

    Was this review helpful to you? Yes   No

    Feedback: 1 negative
  16. Debbie says:
    City: Aston State: PA Type of Service: Repair Recommend Horizon?: Yes

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    I am very happy with the service I received today. The technicians Mike and Phillip were very considerate and professional. I would definitely refer Horizon to family and friends.

    Was this review helpful to you? Yes   No

    Feedback: 1 negative
  17. Bud Brown says:
    City: Glenelg State: MD Type of Service: Replacement Recommend Horizon?: Yes

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    I can not be a strong enough advocate of Horizon. They employ and train true professionals, they say what they intend to do, they show up on time, they get it done in a timely manner, they perform quality work with a strong knowledge-base, they stand behind their work, and they ensure the customer is happy.

    What more can one ask of ANY service company?

    Was this review helpful to you? Yes   No

    Feedback: 1 negative
  18. Christine says:
    City: Holland State: PA Recommend Horizon?: Yes

    Jason Southard arrived at our home promptly on three different occasions. He was informative and most helpful. He along with his assistants (William and Matt) were very kind and respectful. Most of all the repaired my kitchen faucet and believe me I was most appreciative. Would recommend Jason and his team……they were quite professional!

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    Feedback: 1 negative
  19. kathy stires says:
    City: woodbury State: NJ Type of Service: Repair Recommend Horizon?: Yes

    Friendly and knowledgeable service men ! Thank you!

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    Feedback: 1 negative
  20. Arthur Ware says:
    City: Springfield State: PA Type of Service: Replacement Recommend Horizon?: Yes

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    He explained what he was doing as he was installing the new beverage faucet. Any questions I had, he answered very clearly. The faucet was installed perfectly. Great service.

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    Feedback: 1 negative
  21. Matt Keough says:
    City: WILMINGTON State: DE Type of Service: Repair Recommend Horizon?: Yes

    Mike Boyes did an awesome job. He was professional, persistent and through. It is an older home, with complex issues, but Mike ensured it was done correctly.
    Thanks Mike and Horizon!

    MK
    Union Park Gardens

    Was this review helpful to you? Yes   No

    Feedback: 1 negative
  22. Brian Kiser says:
    City: Newark State: DE Type of Service: Maintenance Recommend Horizon?: Yes

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    Technician was prompt, courteous, and professional. He kept me informed of the job, and what was done. Very pleasant experience. I will definitely use Horizon again.

    Was this review helpful to you? Yes   No

    Feedback: 1 negative
  23. blythe says:
    City: Bryn Mawr State: PA Type of Service: Replacement Recommend Horizon?: Yes

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    Joe Valerio and Jesse did a great job installing new shower parts and replacing the ancient toilet. Joe explained how shower works now and they cleaned up the areas where they worked. Many thanks to them and Horizon.

    Was this review helpful to you? Yes   No

    Feedback: 1 positive, 1 negative

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