Plumbing

Average Ratings (5368 Reviews)
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At Horizon Services, superior customer service is the cornerstone of The Horizon Difference. When we dispatch a plumbing technician out to your home, we want YOU to be 100% satisfied with the experience.

Since we were founded, we have encouraged prospective customers to seek out the opinions and recommendations of our many satisfied customers. The many positive customer reviews we have received are the prime reason for our success…and the few negatives we have received have helped us improve.

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5,748 Reviews of “Plumbing”

  1. Judy Granoff says:
    City: Mount Laurel State: NJ Type of Service: Repair Recommend Horizon?: Yes

    Tyler Marsh’s patience and determination to get to the bottom of my problem was truly admirable.Today was his second trip to my home to find the source of a leak which already ruined my kitchen floor and lower cabinets…Along with Matt they just wouldn’t give up…
    Aside from being extremely courteous( and sympathetic,too)the tenaciousness was incredible…I would like him to be recognized for his hard work…Matt too!

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  2. Charlotte says:
    City: King of prussia State: PA Type of Service: Replacement Recommend Horizon?: Yes

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    Came on time. Politely listened and gave options for work to be done. Professional and friendly all the time . I will recommend horizon for home problems.

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  3. John Gerhart says:
    City: Perkasie State: PA Type of Service: Replacement Recommend Horizon?: Yes

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    I recently had a 30 gallon water tank installed . The service tech that came to the house was more then just a technician. He was very friendly, explained what was wrong with the existing system,explained what action he suggested to take and reviewed the cost and exactly what he would be doing before he even started the job. He showed me the price so there would be no surprises at the end of the job. He had an assistant with him that was new to the job. Both men were professional in every way.
    The reason I went with Horizon was that they had installed a heating and air conditioning system for me about a year and a half ago. Those techs were the same way, friendly and professional.
    I do realize that I could have had both installations done probably cheaper from some one else but knowing the jobs were done right and with out any “short cuts” was well worth the money.

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  4. Phil Ashbock says:
    City: Ewing State: NJ Type of Service: Replacement Recommend Horizon?: Yes

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    Recently called Horizon to install a replacement clothes dryer.
    Tyler Marsh arrived at the appointed time and was extremely courteous and handled the installation in a very professional manner.
    Would recommend Horizon and Tyler for any future plumbing or heating needs.

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  5. frank wieczynski says:
    State: MD Type of Service: Replacement Recommend Horizon?: Yes

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    mike Shelley was a real pro. He was very helpful. you should be proud to have him as an employee.

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  6. Edward Sewell says:
    City: wilmington State: DE Type of Service: Repair Recommend Horizon?: Yes

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    Gau was a plumbing technician that was great. He was punctual, respectful of my property, and professional. He made the repair quickly and checked it before leaving. He was great and appreciated the quick response and repair of a leaky shower faucet.

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  7. Tonya Stafford says:
    City: Collegeville State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    Mr. Jerry Jones was very timely, professional, clean, and quick to resolve the issue. Our clogged bathtub is draining perfectly now. Great service! Thank you!

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  8. PASQUALE DILEO says:
    City: BORDENTOWN State: NJ Type of Service: Replacement Recommend Horizon?: Yes

    I cannot emphasize how pleased we were with Mike Rossi. Mike replaced our sink. faucets in our laundry room and 1/2 bath and did so in such a professional, friendly and courteous manner! Believe me I am understating what a great guy Mike was for us. His neatness was impeccable. He cleaned up when he was finished and left nothing to indicate any work was done regarding residue!! I highly recommend Horizon and specifically Mike Rossi. He is one great asset to the company! Thank you so much Mike!!

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  9. Kathi D. says:
    City: West Chester State: PA Type of Service: Repair Recommend Horizon?: Yes

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    Victor from Horizon Services arrived exactly on schedule.
    He assessed the situation, gave a quote and proceeded to work.
    Victor was professional and left the area clean.
    I would definitely recommend Horizon Services to others.

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  10. Sharie Platt says:
    City: Chester State: PA Type of Service: Repair Recommend Horizon?: Yes

    Matt Kozicki was EXCELLENT!!!

    Matt arrived at an excellent time, my window for service was 10-2p, he arrived before 11:30a. He was also very informative, walking me through the process, educating me with best practices.
    Matt is a person of integrity, He made me aware of what had taken place with my unit, and why it wasn’t working properly.
    He repaired my unit in excellent time, which made me know that Matt was very skilled in his profession. Because of my experience with Matt a few of my coleges will be partnering with Horizon!
    I Just Want To Say Thankyou Thankyou Thankyou!!!!
    Excellent Service!

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  11. Florence whip says:
    City: Elkins State: PA Type of Service: Replacement Recommend Horizon?: Yes

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    Kenny is a great guy. Everything is wonderful and I will use horizon in the future. Wonderful experience. Came over fast and figured out the problem and got it taken care of. Thank you so much, horizons!

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  12. Kathryn Lawyer says:
    City: Baltimore County State: MD Type of Service: Replacement Recommend Horizon?: Yes

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    On July 13, 2016, I discovered that my sumpump has stop filling part of my basement with water. I called Horizon Services for assistance. MS, was the technician that was dispatched to my home. He came right in and took charge. The next morning he installed a new sumpump and the problem was resolved. I would recommend Horizon Services to my friends and relatives with confidence, because of the service I received from employee MS.

    K. Lawyer

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  13. barbara s malin says:
    City: Wilmington State: DE Type of Service: Repair Recommend Horizon?: Yes

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    Posiitive experience from beginning to end. Ryan B and Chris were polite, friendly, knowledgeable and professional. They offered choices and information with no pressure!! They were a pleasure to do business with and I would have them come back again.

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  14. Elizabeth Attilio says:
    City: Wilmington State: DE Type of Service: Repair Recommend Horizon?: Yes

    We had the pleasure of having Mr. Kenneth Hazzard as our Horizon plumbing technician once again. Kenneth is the ultimate professional. Not only is he personable and friendly but he is a wizard at what he does. Our dogs would not leave him alone. They were all over him.. Dogs know good people when they see them. If we have a plumbing problem in the future (you never know) we would definitely request Mr. Hazzard. Both times he was very punctual and always called beforehand. He is a great asset to the Horizon company.

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  15. Ajiana says:
    City: Willingboro State: NJ Type of Service: Repair Recommend Horizon?: Yes

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    Tyler Marsh, with reference code TEM, is amazing! He was very polite! He got the work finished very quickly. He told me step by step what he was doing. He is very professional. I would definitely recommend him to someone else. I even asked if it was possible to have him come to do all of maintenance and repair needs through Horizon. He definitely converted me from a Roto Rooter customer to a Horizon one. Great job Tyler!

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  16. Daniel Lowe says:
    City: New castle State: DE Type of Service: Replacement Recommend Horizon?: Yes

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    We are long time customers of Horizion for all of their services. The most recent experience was top notch as usual. John Noble our service tech was extremely knowledgeable and explained our options and answered our questions in a courteous and professional manner. Then completed the tasks in record time with very little disruption to our daily routine. Way to go John! We have plans for another project and plan to use Horizion to get the job done right!

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    Feedback: 1 positive
  17. Stanley Karasick says:
    City: Wilmington State: PA Type of Service: Replacement Recommend Horizon?: Yes

    Ryan and Chris were very good at explaining product and service choices. Once our choices were made, they a great job replacing a toilet, installing a single lever shower faucet, and unclogging a sink drain.

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  18. Ethan says:
    City: Ambler State: PA Type of Service: Repair Recommend Horizon?: Yes

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    Had our leaking toilet fixed. The tech arrived on time was very friendly and explained everything up front. The cost was a little more than I was hoping to spend, but worth it for the quality of work and peace of mind knowing that the problem has been fixed. I would definitely recommend Horizon Services to friends. Thank you!

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  19. Leslie E says:
    City: Hatfield State: PA Type of Service: Repair Recommend Horizon?: Yes

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    We recently had Horizon out to complete our central air project. The work the staff completed was very good. Given that experience we decided to try Horizon for our bathtub that had a leak. Our tech, Ken Segan was professional and answered all my questions throughly.

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  20. Gerard J Moore says:
    City: Deptford State: NJ Type of Service: Replacement Recommend Horizon?: Yes

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    The plumber who promised a replacement of our toilet 3 weeks ago said he would not be available for another week, so we called Horizon who came out within 3 hours. The plumber, Andrew Stewart, was very courteous and professional. He had to pick up the toilet and still finished the job in 2 hours. He was very competent and thorough.

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  21. Fanta Kamara says:
    City: Gwynn Oak State: MD Type of Service: Repair Recommend Horizon?: Yes

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    Excellent and speedy service

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  22. salvatore coia says:
    City: Furlong, State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    Very Skilled & Great Service All Around ! Thank You!

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  23. MyRon & GloRia Smith says:
    City: Claymont State: DE Type of Service: Repair Recommend Horizon?: Yes

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    Mr. Keith Kaye was very plesent and curtiious and clean., on time and a fast worker. Everything is running perfect. He was a very professional and a pleasure to have in our home.

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    Feedback: 1 positive, 1 negative

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