Plumbing

Average Ratings (5315 Reviews)
Overall Rating
Value
Quality
Responsiveness
Punctuality
Professionalism

At Horizon Services, superior customer service is the cornerstone of The Horizon Difference. When we dispatch a plumbing technician out to your home, we want YOU to be 100% satisfied with the experience.

Since we were founded, we have encouraged prospective customers to seek out the opinions and recommendations of our many satisfied customers. The many positive customer reviews we have received are the prime reason for our success…and the few negatives we have received have helped us improve.

View Customer Video Testimonials!

Read Customer Ratings and Reviews

Prior to publication, Horizon Services ensures that all customer conversations are both credible and relevant. Horizon Services reserves the right to not post any materials that fall into any of the following categories and may have removed any materials that: Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others or publish, post, distribute or disseminate any defamatory, infringing, obscene, indecent, misleading or unlawful material or information.

5,685 Reviews of “Plumbing”

  1. Norma R says:
    City: Pennsauken State: NJ Type of Service: Repair Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    Anthony Pascone was punctual and polite when he came to do plumbing repair. He explained everything without rushing. He is a great representative of Horizon.

    Thank Horizon.

    Was this review helpful to you? Yes   No

  2. Nancy Schaff says:
    City: Rising Sun State: MD Type of Service: Replacement Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    The service was remarkable! James was courteous, professional, and took the time to explain all details of the work. I will definitely call Horizon again.

    Was this review helpful to you? Yes   No

  3. brenda says:
    City: pottstown State: PA Type of Service: Maintenance Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    I just moved into the house end of January this year. The drains were always slow but in march they completely stopped up. I had toilet water flushing into the bathtub. The first plumber i called told me the problem was that the outside trap was busted and he could not get the snake they use up the drain from the outside curb to open the drain. He said the sidewalk had to be dug up before he could even get a camera inside to see what the problem was. I almost left him do it but it was going to be so expensive i had to call for another estimate. Also the first plumber would not come inside the house, he said he already knew what was causing the backup. So I called HORIZON because they advertise no charge if they can not unblock your drain right away. They sent Chris Friel and he was able to unclog the pipes outside from the curb and also came inside the house and checked the pipes in the basement where it was also blocked up. He said he thought it was a pitch problem but i should get a free camera inspection to see for sure. I did get the camera inspection and he was right it is a pitch problem but that i can not afford to get fixed right now. But for $250 over a month ago the drains have remained open and I want to thank you for sending Chris Friel. I know who to call if I have a plumbing problem again.

    Was this review helpful to you? Yes   No

  4. Claus Christiansen says:
    State: DE Recommend Horizon?: Yes

    Philip Daley was at my house to unclog my drain outside my house. Philip Daley did a great job and was very professiona . Will call back and ask for him if I have any problems in the future.

    Claus Christian

    Was this review helpful to you? Yes   No

  5. Angela Billings says:
    City: Wilmington State: DE Type of Service: Maintenance Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    We typically have our drains cleared every few years as regular maintenance. Michael Boyes came very well prepared. He reviewed our previous services and knew just what had to be done. Really appreciated his professionalism and expert quality services! Definitely another great experience with Horizon.
    Thanks again Michael!!!

    Was this review helpful to you? Yes   No

  6. David says:
    City: Blackwood State: NJ Type of Service: Repair Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    Work was completed in a timely manner with no mess.

    Was this review helpful to you? Yes   No

  7. Anonymous says:
    City: Wilmington State: DE Type of Service: Replacement Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    Kevin Eklund has been to our house a number of times over the years. He is excellent and so is his work. His helper Johnny was also. A + all the way around. 5 stars for every category.

    Was this review helpful to you? Yes   No

    Feedback: 1 positive
  8. Kathy Raguckas says:
    City: Glen Millss State: PA Type of Service: Replacement Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    Your technician was everything u advertise and more. It was a pleasure doing business with him. I would also like to make u aware of his work ethics which were without a doubt better than any service man of any company i have dealt with in the entire 46 years of my home ownership. He is certainly 1 you can be proud of. Thank you

    Was this review helpful to you? Yes   No

    Feedback: 1 positive
  9. Bernice says:
    City: JV State: PA Type of Service: Repair Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    Joe and Tim did an awesome job. We needed multiple plumbing repairs and they were pleasant, professional and timely. Horizon Staff continues to be customer service oriented. They explain what they are going to do, come supplied with necessary parts and they do nice, clean work.

    Was this review helpful to you? Yes   No

    Feedback: 1 positive
  10. Sharon U says:
    City: Ardmore State: PA Type of Service: Repair Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    Joe was very professional and detailed in fixing my plumbing issue. He was very courteous. Very detailed in his explanation on the work he was doing and any future issues that I may have.

    It was a pleasure to have Joe as my technician. He went above and beyond in his effort to provide the best service possible.

    Thank you Joe and thank you Horizon.

    10+ rating!!

    Was this review helpful to you? Yes   No

    Feedback: 1 positive

Write Your Own Review

Click stars below to rate.
Value
Quality
Responsiveness
Punctuality
Professionalism
Enter your review in the field below.

 
 
 
 
 
  Yes
No
Opt-in for Horizon Insider E-newsletter

Horizon Supports Local Sports Teams

Horizon Services is a Proud Partner of the Wilmington Blue Rocks, Philadelphia Union and the Trenton Thunder.