Plumbing

Average Ratings (5347 Reviews)
Overall Rating
Value
Quality
Responsiveness
Punctuality
Professionalism

At Horizon Services, superior customer service is the cornerstone of The Horizon Difference. When we dispatch a plumbing technician out to your home, we want YOU to be 100% satisfied with the experience.

Since we were founded, we have encouraged prospective customers to seek out the opinions and recommendations of our many satisfied customers. The many positive customer reviews we have received are the prime reason for our success…and the few negatives we have received have helped us improve.

View Customer Video Testimonials!

Read Customer Ratings and Reviews

Prior to publication, Horizon Services ensures that all customer conversations are both credible and relevant. Horizon Services reserves the right to not post any materials that fall into any of the following categories and may have removed any materials that: Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others or publish, post, distribute or disseminate any defamatory, infringing, obscene, indecent, misleading or unlawful material or information.

5,721 Reviews of “Plumbing”

  1. Carol says:
    City: Springfield State: PA Type of Service: Replacement Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    Our plumbing Technician, Brett Gold, was on time, polite, professional, neat, and solved our plumbing problem. Everything Horizon advertises about its employees and their exceptional customer service was true. Brett did a great job and am sure he is a true asset to your company.

    Was this review helpful to you? Yes   No

  2. Tomara Stevenson says:
    City: Lansdowne State: PA Type of Service: Maintenance Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    Mr Gaulle Lynn was very pleasant. He was on time and a professional. He answered all my questions and made sure I understood everything. He was a pleasure!

    Was this review helpful to you? Yes   No

  3. Joyce mazur says:
    City: Wilmington State: DE Type of Service: Repair Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    Plumbing technician, Brett was prompt and very courteous. I was very impressed with his professionalism. He took time to explain all options. The work was completed very promptly. Great job, Brett G. I love my 2 new faucets that you installed. Also appreciate the fact that he left work areas immaculate. Thanks Horizon! I am 110% happy with the results…

    Was this review helpful to you? Yes   No

  4. Terri Smith says:
    City: Wilmington State: DE Type of Service: Maintenance Recommend Horizon?: Yes

    Subject Chris Colucci,
    Yestarday, Chris arrived at 5:45pm performed an outstanting service. He cleaned out my mained drain promptly and efficiently. He is by far an outstanding technician who knows his job very well. I rate him an 11 on a scale of ( 1-10). He deserves a raise and should be one of your instructors. KUDOS to Chris C.

    Was this review helpful to you? Yes   No

    Feedback: 1 positive, 1 negative
  5. Ryan says:
    City: Downingtown State: PA Type of Service: Repair Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    Kevin showed up on time and was very knowledgeable. He answered all my questions and provided a timely solution to the problem. I will most definitely be calling to have my boiler tuned up prior to winter.

    Was this review helpful to you? Yes   No

    Feedback: 1 positive, 1 negative
  6. Betty Tackett says:
    City: Linwood State: PA Type of Service: Maintenance Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    James was up front about what was going on with my unit and up front with the cost. I was very please with his service.

    Was this review helpful to you? Yes   No

    Feedback: 1 positive, 1 negative
  7. Jane Meredith says:
    City: Media State: PA Type of Service: Repair Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    Gay was professional, friendly and very knowlegable. He fixed the problems and also installed a new kitchen faucet. I would request him in the future.

    Was this review helpful to you? Yes   No

    Feedback: 1 negative
  8. Jane Meredith says:
    City: Media State: PA Type of Service: Repair Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    Gay was professional, knowledgable, and thorough. He completed the jobs and everything works. I would definitely request him if needing services again.

    Was this review helpful to you? Yes   No

    Feedback: 1 negative
  9. Anonymous says:
    City: WILLOWGROVe State: PA Type of Service: Maintenance Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    Joe Edelman reference code JE1 I was very impress with his service. His job ethic and professionalism was beyond what I have ever seen. JOE was very polite and he made sure that you understood everything. All your workers are great and do a professional job but Joe really stood out. Thank you horizon for a job well done.

    Was this review helpful to you? Yes   No

    Feedback: 1 positive, 1 negative
  10. Jean C says:
    City: Warrington, Pa State: PA Type of Service: Repair Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    Pat was very professional. I had another workman there and he patiently waited for me and didn’t rush me.

    Was this review helpful to you? Yes   No

    Feedback: 1 negative
  11. Richard a Danze says:
    City: Lansdale State: PA Type of Service: Repair Recommend Horizon?: Yes

    Zack Shoemaker was our technican. He was prompt and courteous taking time to explain our plumbing related options. The work was completed promptly and he was immaculate with the clean up. Great service, thank you.

    Was this review helpful to you? Yes   No

    Feedback: 1 negative
  12. Richard says:
    City: Limerick State: DE Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    Showed up early.
    They placed tarpaulins on floor.
    A pleasure to deal with.
    Thanks Horizon.

    Was this review helpful to you? Yes   No

    Feedback: 1 negative
  13. Maureen Kreider says:
    City: Gilbertsville State: PA Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    Late night call. Very friendly gentleman came and kept me informed every step of the way. Worked very hard and I was impressed with his thoroughness. He was great! I will always be using Horizon Services because of this customer service.

    Was this review helpful to you? Yes   No

    Feedback: 2 negative
  14. Susan Serubo says:
    City: Berlin State: NJ Type of Service: Repair Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    I was totally impressed with the service from Horizon for my heater and then a few weeks later with my air conditioning. As per the ad they were professional, courteous, on time and helpful. Will recommend Horizon to everyone I know.

    Was this review helpful to you? Yes   No

    Feedback: 1 negative
  15. Ann Medoro says:
    State: DE Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    Ken was both courteous and well knowledged in his work.

    Both of our toilets were clogged. The adjacent shower would gurgle and fill with water whenever the toilet was flushed.

    Ken decided there was a blockedge said the tank needed to be flushed. We did and were more than happy with the results.

    Was this review helpful to you? Yes   No

    Feedback: 2 negative
  16. Ann Medoro says:
    State: DE Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    We had two toilets that overlowed at flushings. Also, when the one toilet was flushed, the drain in the adjoining shower also filled with water.

    Ken was prompt, respectful and willing to llisten to my whole story.
    He checked the septic tank and said the tank needed to be flushed as there was a blocked. Job was done and we are more than pleased with Ken’s work and general attitude.

    Was this review helpful to you? Yes   No

    Feedback: 1 negative
  17. Mike Kuchera says:
    City: Boothwyn State: PA Type of Service: Repair Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    Drain Specialist Chris was excellent! A true professional. My issue wasn’t an easy one and he fixed it in about an hour. Thank you Chris! I really appreciate it.

    Was this review helpful to you? Yes   No

    Feedback: 1 negative
  18. Robert Schaefer says:
    City: Haddonfield State: NJ Type of Service: Replacement Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    Robert F Schaefer

    Was this review helpful to you? Yes   No

    Feedback: 1 negative
  19. Barry Waronker/Phyllis Sunberg says:
    City: Blue Bell State: PA Type of Service: Repair Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    Gregg Dale, Reference code GD, was great. Professional, courteous, informative and took care with our home. Was great in helping decide what we wanted to do about our humming toilet! All was fixed and we are very pleasantly happy with the outcome.

    Was this review helpful to you? Yes   No

  20. Barbara R. says:
    City: Mullica Hill State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    Sean G. was at my house today to service my hot water heater. He was on time, and explained exactly what he was doing. I was very impressed with his professionalism. I will continue to use Horizon for plumbing issues.

    Thank you

    Was this review helpful to you? Yes   No

    Feedback: 2 negative
  21. Jack J says:
    City: Glenmoore State: PA Type of Service: Replacement Recommend Horizon?: Yes

    Value
    Quality
    Responsiveness
    Punctuality
    Professionalism

    Jason was very quick and profession in replacing my hot water tank.

    I will continue to recommend Horizon Services for all my plumbing, heating, and AC needs.

    Was this review helpful to you? Yes   No

    Feedback: 1 positive, 2 negative

Write Your Own Review

Click stars below to rate.
Value
Quality
Responsiveness
Punctuality
Professionalism
Enter your review in the field below.

 
 
 
 
 
  Yes
No
Opt-in for Horizon Insider E-newsletter

Horizon Supports Local Sports Teams

Horizon Services is a Proud Partner of the Wilmington Blue Rocks, Philadelphia Union and the Trenton Thunder.