Plumbing

Average Ratings (5449 Reviews)
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At Horizon Services, superior customer service is the cornerstone of The Horizon Difference. When we dispatch a plumbing technician out to your home, we want YOU to be 100% satisfied with the experience.

Since we were founded, we have encouraged prospective customers to seek out the opinions and recommendations of our many satisfied customers. The many positive customer reviews we have received are the prime reason for our success…and the few negatives we have received have helped us improve.

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Prior to publication, Horizon Services ensures that all customer conversations are both credible and relevant. Horizon Services reserves the right to not post any materials that fall into any of the following categories and may have removed any materials that: Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others or publish, post, distribute or disseminate any defamatory, infringing, obscene, indecent, misleading or unlawful material or information.

5,846 Reviews of “Plumbing”

  1. Nicholas Carbone says:
    City: RER State: PA Type of Service: Maintenance Recommend Horizon?: Yes

    Great job. Very knowledgeable, professional and polite.

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  2. Joe G says:
    City: Wilmington State: DE Type of Service: Replacement Recommend Horizon?: Yes

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    Ryan arrived at the scheduled time. We had a sump pump problem and after he diagnosed the situation, he outlined the possible causes of the problem and suggested solutions. He was knowledgeable and professional in his manner and actions. The sump pump is now working. He also fixed a problem with our toilet. We are pleased with Horizon and we would recommend Horizon Services to our friends..

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  3. Anonymous says:
    City: Wilmington State: DE Type of Service: Replacement Recommend Horizon?: Yes

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    Ryan arrived at the scheduled time. He explained the problem with our sump pump and the options/solutions to fix the problem. He was knowledgeable and professional in his actions and work manner. Our sump pump is now working properly. He also fixed a problem with our toilet. We would recommend Horizon to our friends.

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  4. Gail Deinhardt says:
    City: Holland State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    We had a huge problem with water backing up into our kitchen sink, but we called Horizon and they sent Jeff Arnold over to help us out.
    Jeff was courteous, informative, efficient and conscientious, within 30 minutes our problem was fixed. We were thankful that we found such a excellent technician.

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  5. Thomas borcsik says:
    City: Trenton State: NJ Type of Service: Replacement Recommend Horizon?: Yes

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    Marcus did a great job. He answered all our questions regarding the installation. He was very professional

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  6. Maggie Mullins says:
    City: Voorhees State: NJ Type of Service: Repair Recommend Horizon?: Yes

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    Ricardo Blackwell, (HVAC) Service Technician, arrived on time and introduced himself with a warm greeting and a friendly smile. His professional demeanor, level of service and expertise were fantastic. While inspecting the furnace, he explained each aspect of his work and findings. Ricardo also explained all of the options involving repairs and replacement, including warranties, insurance, etc.

    Ricardo really educated me on the importance of updating appliances and the value of regular maintenance. He is truly an asset to Horizon.

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  7. Valerie Noll says:
    City: Cockeysville State: MD Type of Service: Maintenance Recommend Horizon?: Yes

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    Tayvon was punctual, polite, did a winter checkup on my boiler.

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  8. Icidla Passley says:
    City: Middletown State: DE Type of Service: Replacement Recommend Horizon?: Yes

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    My technician Shawn was very polite & informative. gave me all information & options for my garbage disposial repair. And while I wanted to wait and try to go the cheapest route he explained with plumbing you get what you pay for. Shawn explained the value & warranty I was getting with Horizons product and the work could be done the same da, which was a great value to me Thanks to Shawn he had the new Disposial in and running in no time…. Thanks for great service….(Shawn) & Horizon.

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  9. Debora Kilroy says:
    City: Ellicott City State: MD Type of Service: Maintenance Recommend Horizon?: Yes

    ON TIME, POLITE, EXPLAINED EVERYTHING THAT WAS DONE, AND CLEANED UP WHEN DONE. GREAT SERVICE!!!!!

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  10. Archie Kontos says:
    State: NJ Type of Service: Replacement Recommend Horizon?: Yes

    Mike was on time, did a great job replacing our hot water tank, provided a Pk and was courteous and a true professional and an asset to your company. Thank You Mike Jenkins!

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  11. Edward W. Kinsley says:
    City: Downingtown State: PA Type of Service: Repair Recommend Horizon?: Yes

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    Same day service response due to leaking pipes in laundry room within two hours of call in. Service man {Brian} was courteous,friendly and business like. Assessed problem,asked if we had another problem and said he could repair and replace outdoor faucet also while there. Gave us written estimate for both repairs. We agreed to repair pricing and Brian went about accomplishing the repairs without taking any breaks. Had all the necessary parts on truck to reace piping in laundry room along with valve and outdoor faucet. Cleaned all areas up.

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  12. Tarik says:
    City: Princeton State: NJ Type of Service: Repair Recommend Horizon?: Yes

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    Great job….you guy’s have great service. Michael was prompt, courteous, friendly, professional, and most importatanly, a great technician. Job was well done!

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  13. John Lutz says:
    City: Southampton State: PA Type of Service: Replacement Recommend Horizon?: Yes

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    Gregg Dale arrived at our home when scheduled. He was knowledgable
    And polite. I explained what the problem was with our toilet. Gregg checked it out. He gave us options to choose to fix the problem. He replaced the toilet. He is an excellent representative for your company.

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  14. Sangita says:
    State: DE Recommend Horizon?: Yes

    Value Not Rated
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    Mike Boyd’s drain technician is working very good he give good services

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  15. Chan Lin says:
    City: Piscataway State: NJ Type of Service: Replacement Recommend Horizon?: Yes

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    I have a leaking kitchen faucet for more than 1/2 years, couldn’t stand the dripping sounds at night anymore, so we call the horizon service at once. The technician come right away, and he did a wonderful jobs on our sink, now the faucet is working perfectly. Highly recommend for any new customer or friends…..

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  16. Kermit Royer says:
    City: Norristown State: PA Type of Service: Maintenance Recommend Horizon?: Yes

    Service Man arrived in the time expected.
    Kermit Royer

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  17. kermit royer says:
    City: NORRISTOWN State: PA Recommend Horizon?: Yes

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    Service was good, and arrived promptly.

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  18. Anonymous says:
    City: Plymouth meeting State: PA Type of Service: Repair Recommend Horizon?: Yes

    My technician was very respectful knowledgeable and skilled. He informed me of everything he was going to do and then completed the job!
    Ron Ostroff

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  19. Ed Fitzpatrick says:
    City: Thorofare State: NJ Type of Service: Replacement Recommend Horizon?: Yes

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    Chris and Marcus did a fantastic job replacing my gas hot water heater. They we very professional, on time and very Customer focused. Horizon Services should be very proud of them and how they represent the company. They respected my home. They insured everything was clean and neat when finished. They gladly answered all my questions around the install and the product being installed . Chris also shared with me various maintenance options offered by Horizon which were available to me. Nice offerings, I did take him up on two of them.. Overall a great experience, I would highly recommend Horizon Services to my friends and neighbors. Thanks Chris and Marcus, I’ll be sure to ask for you should a need arise in the future.

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    Feedback: 1 positive
  20. Robert Davis says:
    City: Cherry Hill State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

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    Thanks Horizon.

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  21. Robert says:
    City: West Chester State: PA Type of Service: Replacement Recommend Horizon?: Yes

    Billy, the tecnician, was professional, efficient and gentlemanly.
    “Five Star”……

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