Sewer & Water

Average Ratings (305 Reviews)
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At Horizon Services, superior customer service is the cornerstone of The Horizon Difference. When we dispatch a sewer technician out to your home, we want YOU to be 100% satisfied with the experience.

Since we were founded, we have encouraged prospective customers to seek out the opinions and recommendations of our many satisfied customers. The many positive customer reviews we have received are the prime reason for our success…and the few negatives we have received have helped us improve.

Customer Ratings and Reviews

Prior to publication, Horizon Services ensures that all customer conversations are both credible and relevant. Horizon Services reserves the right to not post any materials that fall into any of the following categories and may have removed any materials that: Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others or publish, post, distribute or disseminate any defamatory, infringing, obscene, indecent, misleading or unlawful material or information.

327 Reviews of “Sewer & Water”

  1. Diane Brake says:
    City: Wilmington State: DE Type of Service: Repair Recommend Horizon?: Yes

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    Chris did an excellent job in fixing the sewer back up. He was training Steve who also worked wonderful. Very professional and courteous.

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  2. Lorraine Tucker says:
    City: Upper Darby State: PA Type of Service: Replacement Recommend Horizon?: Yes

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    I would like to very much Thank the team from Horizon for the hard work they did at my property in Upper Darby. The PECO pole broke the lateral pipe line at my home. The Horizon team Martin Matt Tom Rich Shawn Ralph were very nice patient and professional. They worked along with the vendor PECO even though PECO was not reliable in during there part of the work. I APPRECIATE all the hard work they provided me,even during the Memorial Holiday weekend to help me to have running water in my home again without a problem. I would definitely recommend utilizing HORIZON quality work good people with the great attitude.

    THAKS AGAIN ,YOUR THE BEST!!!!

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  3. John Barry says:
    City: Wilmington State: DE Type of Service: Replacement Recommend Horizon?: Yes

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    Ryan Aitken was on time, actually early, and was polite, personable and did a great job of installing our new sump pump system and explaining how it operated.

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  4. Tyria Saul says:
    City: King of Prussia State: PA Type of Service: Replacement Recommend Horizon?: Yes

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    John was great. We are first time homeowners so we had a lot of questions and he was patient and answered every single one of them for us. He showed us how the water heater worked and what potentially happened to the last one. He helped us get the water heater that we wanted even though it was in another part of town. I would definitely recommend him as a technician to others.

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  5. Annette Hall says:
    City: Malvern State: PA Type of Service: Repair Recommend Horizon?: Yes

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    Today I had two Horizon guys (WJL and JRH) come out in reference to a grinder pump. They were here in a timely manner, and were very professional, but our particular problem is not something Horizon fixes. They were very apologetic and didn’t charge for the call. They returned in a few moments and offered to check our circuit breaker just on the off chance that our problem was that simple. On one hand I’m embarrassed to say, yes it was the circuit breaker, but the story is that they never even had to give our problem another thought. They performed a service truly above and beyond. They went the extra mile (and we are new customers). They came back in and in a split second had our system fixed.

    Needless to say we will always call Horizon and we will always recommend Horizon.

    Thank you so much Jason and Bill for a great job and kind response!

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  6. Donna Snyder says:
    City: Souderton State: PA Type of Service: Repair Recommend Horizon?: Yes

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    Work was done by Nick DiCicco and his partner were both polite , friendly and personable. They explained what work they had to do and showed me the repairs. They respectfully put their booties on their feet even though our house was in total disarray. The experience was very positive and I would recommend Horizon to everyone.”

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  7. Gary Collins says:
    City: Bridgeport State: PA Type of Service: Replacement Recommend Horizon?: Yes

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    The service technician was very polite and explained everything.

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    Feedback: 1 positive

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  • Better Business Bureau
  • Delware Best in the Businesss Award 2009
  • North American Technician Excellence