Sewer & Water

Average Ratings (477 Reviews)
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At Horizon Services, superior customer service is the cornerstone of The Horizon Difference. When we dispatch a sewer technician out to your home, we want YOU to be 100% satisfied with the experience.

Since we were founded, we have encouraged prospective customers to seek out the opinions and recommendations of our many satisfied customers. The many positive customer reviews we have received are the prime reason for our success…and the few negatives we have received have helped us improve.

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508 Reviews of “Sewer & Water”

  1. Jeff Dayno says:
    City: Upper Dublin State: PA Type of Service: Repair Recommend Horizon?: Yes

    I just sent in 2 reviews for a drain pipe clean out job then a drain pipe repair service but got the codes mixed up on your technicians. The first one on the clean out of the pipe was done by Jeff Arnold (but I incorrectly put in SPB) and the drain pipe repair was done by Steve Bartos (but entered JMA) for the code. Please note that both of them did a great job but wanted to make sure that Steve was recognized for his exceptional service. Thanks.

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  2. Jeff Dayno says:
    City: Upper Dublin State: PA Type of Service: Repair Recommend Horizon?: Yes

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    Excellent service! Jeff was very punctual, visualized our drain pipe, quickly identified the problem, then went to work putting the crew together to have it fixed the next day. The problem was right where he marked it for the crew and then they did a great job repairing it. A great display of teamwork excellent customer service by Horizon. Jeff represents the company extremely well!

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  3. Linda T says:
    City: Wayne State: PA Type of Service: Maintenance Recommend Horizon?: Yes

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    Mike was great! Punctual, efficient, professional, and thorough – answered my questions and took care of the problem. He was very helpful and neat.

    I actually had called a company who advertised a lower price special online… But when I tried to confirm the price, they put me on hold, then said that it had expired and would not give me any idea of costs. Guess they didn’t want my business. I hung up and called Horizon

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  4. Anonymous says:
    City: Media State: PA Type of Service: Replacement Recommend Horizon?: Yes

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    Very satisfied with the repairman that was sent to replace my sump
    pump. Shaun was very neat and professional.

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  5. j.Richardson says:
    City: wilmington State: DE Type of Service: Maintenance Recommend Horizon?: Yes

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    Thanks to Mario Roca my drain is cleared. Per My Husband the Technician did a great job, he was knowledgeable of the work he performed and was really nice. Norris said if he had known that Horizon was going to be that good he would have called Horizon a long time ago. Thanks to Horizon and Mario Roca the job was done. I will recommend you to family, friends and all my neighbors. Thanks Again, Mario Roca and Horizon!

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  6. J. Richardson says:
    City: WILMINGTON State: DE Type of Service: Maintenance Recommend Horizon?: Yes

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    The job was well done. all though I was not at home, my Husband said, the job was well done, the technician was well knowledgeable. Technician explained every detail of was being done. The Drain Technician Mario Roca was nice and knew what he was doing.
    Thanks Mario Roca and Horizon. I will definitely recommend you to all my friends. THANKS AGAIN!

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  7. Terry Hall says:
    City: Cherry Hill State: NJ Type of Service: Repair Recommend Horizon?: Yes

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    I was very satisfied with the service I had today ! He was prompt , ,courteous and informative. He did the job and a very workman like manner and was a generally nice gentleman.

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  8. Edward Morris says:
    City: West Norriton State: PA Type of Service: Repair Recommend Horizon?: Yes

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    Three years ago we had a ‘repair’ thru our water company insurance. They sent a crew out, dug up our landscaping, and a few months later we got another notice that our water company detected ANOTHER leak.

    Now 3 years later, we started seeing water in the basement last week, it got worse. We called Horizon to get a quote. Robert came out the same day, described their process, which would involve minimal digging, the price that was given was VERY reasonable, especially considering they were going to replace the WHOLE line, not just do a spot repair. We felt so comfortable with Robert (sales), that we called off other visits, that couldn’t come till Friday or Saturday.

    He then worked to assemble a crew to work on Thanksgiving to get the job done.

    Thursday AM, when I got back to my house apx 9am, Matt, Jimmy, Brian and Robert were already there beginning work. All these guys were clean, VERY neat work, very friendly and didn’t mind the questions and watching what they were doing.

    Had a few ‘curveballs’ to deal with, but they overcame that, and by 2 or 3pm, these guys had re-seeded the 3×5 trench and were on their way home.

    Speaking for my wife and I, it was a pleasure dealing with ALL of these guys!

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