Sewer & Water

Average Ratings (475 Reviews)
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At Horizon Services, superior customer service is the cornerstone of The Horizon Difference. When we dispatch a sewer technician out to your home, we want YOU to be 100% satisfied with the experience.

Since we were founded, we have encouraged prospective customers to seek out the opinions and recommendations of our many satisfied customers. The many positive customer reviews we have received are the prime reason for our success…and the few negatives we have received have helped us improve.

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505 Reviews of “Sewer & Water”

  1. Anonymous says:
    City: Media State: PA Type of Service: Replacement Recommend Horizon?: Yes

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    Very satisfied with the repairman that was sent to replace my sump
    pump. Shaun was very neat and professional.

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  2. j.Richardson says:
    City: wilmington State: DE Type of Service: Maintenance Recommend Horizon?: Yes

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    Thanks to Mario Roca my drain is cleared. Per My Husband the Technician did a great job, he was knowledgeable of the work he performed and was really nice. Norris said if he had known that Horizon was going to be that good he would have called Horizon a long time ago. Thanks to Horizon and Mario Roca the job was done. I will recommend you to family, friends and all my neighbors. Thanks Again, Mario Roca and Horizon!

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  3. J. Richardson says:
    City: WILMINGTON State: DE Type of Service: Maintenance Recommend Horizon?: Yes

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    The job was well done. all though I was not at home, my Husband said, the job was well done, the technician was well knowledgeable. Technician explained every detail of was being done. The Drain Technician Mario Roca was nice and knew what he was doing.
    Thanks Mario Roca and Horizon. I will definitely recommend you to all my friends. THANKS AGAIN!

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  4. Terry Hall says:
    City: Cherry Hill State: NJ Type of Service: Repair Recommend Horizon?: Yes

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    I was very satisfied with the service I had today ! He was prompt , ,courteous and informative. He did the job and a very workman like manner and was a generally nice gentleman.

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  5. Edward Morris says:
    City: West Norriton State: PA Type of Service: Repair Recommend Horizon?: Yes

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    Three years ago we had a ‘repair’ thru our water company insurance. They sent a crew out, dug up our landscaping, and a few months later we got another notice that our water company detected ANOTHER leak.

    Now 3 years later, we started seeing water in the basement last week, it got worse. We called Horizon to get a quote. Robert came out the same day, described their process, which would involve minimal digging, the price that was given was VERY reasonable, especially considering they were going to replace the WHOLE line, not just do a spot repair. We felt so comfortable with Robert (sales), that we called off other visits, that couldn’t come till Friday or Saturday.

    He then worked to assemble a crew to work on Thanksgiving to get the job done.

    Thursday AM, when I got back to my house apx 9am, Matt, Jimmy, Brian and Robert were already there beginning work. All these guys were clean, VERY neat work, very friendly and didn’t mind the questions and watching what they were doing.

    Had a few ‘curveballs’ to deal with, but they overcame that, and by 2 or 3pm, these guys had re-seeded the 3×5 trench and were on their way home.

    Speaking for my wife and I, it was a pleasure dealing with ALL of these guys!

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