Sewer & Water

Average Ratings (460 Reviews)
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At Horizon Services, superior customer service is the cornerstone of The Horizon Difference. When we dispatch a sewer technician out to your home, we want YOU to be 100% satisfied with the experience.

Since we were founded, we have encouraged prospective customers to seek out the opinions and recommendations of our many satisfied customers. The many positive customer reviews we have received are the prime reason for our success…and the few negatives we have received have helped us improve.

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489 Reviews of “Sewer & Water”

  1. Stacy Sas says:
    City: Essington State: PA Type of Service: Repair Recommend Horizon?: Yes

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    Thank Brian for being prompt, professional and getting the job done quickly and thoroughly. Excellent customer service.

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  2. Tony Schulte says:
    City: Eagleville State: PA Type of Service: Replacement Recommend Horizon?: Yes

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    Jeff Arnold was very professional and a nice guy, I enjoyed talking to him.

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  3. monica E says:
    City: Philadelphia State: PA Recommend Horizon?: Yes

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    Horizon did an amazing job. My husband and I were very nervous about what we were experiencing after purchasing a new home that we were in only 40 days and were hot with all these hidden surprises. Our water was turned off for 5 days. We had to find an honest & dedicated plumbing service quickly. I read ur reviews & made that call. I am impressed. They were on time, cordial, dedicated in getting work done & cleaned up afterwards. I’ve been sharing ur info with others. Great work!

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  4. Mark says:
    City: West Chester State: PA Type of Service: Repair Recommend Horizon?: Yes

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    Chris was great. On time, thorough, clean and knowledgeable. I would certainly useHorizon again

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  5. Mr. Thompson says:
    City: Sellersville State: PA Type of Service: Replacement Recommend Horizon?: Yes

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    Joe and Timothy did an outstanding job replacing our 12year old failing hot water tank.

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  6. Elizabeth Weaver says:
    City: Warminster State: PA Type of Service: Repair Recommend Horizon?: Yes

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    i was so happy with the service provided- he made me feel safe and he made sure everything was taken care.

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  7. Sherry Sisson says:
    City: westmont State: NJ Type of Service: Repair Recommend Horizon?: Yes

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    Even though my problem occurred Christmas Eve, the technician, Matt Wiesneiwski, came to the house within an hour of my call. Matt was very professional, asked questions and checked inside-the-house drain point to confirm the problem was with the sewer. He cleaned out the sewer from the outside, showed me what was removed, and explained how it was a more serious problem. Matt then called a supervisor regarding payment for the service, and a scheduler to get a camera truck to my location. The camera truck came within the hour. I appreciated Matt’s attention to detail, his personable interaction with me, and the concern he showed me. Without question, I would have him at my home again.

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  8. Sherry Sisson says:
    City: We State: NJ Type of Service: Repair Recommend Horizon?: Yes

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    On Christmas Eve, at my request, the technician who cleared my sewer called for a camera truck. Mark Ricchiuti arrived within an hour of that call. Mark explained what I was looking at on screen as the camera snaked through the sewer. He explained the serious nature of the problem, and outlined options for repair. At my request, Mark called his supervisor regarding pricing and billing for the major repair the sewer required. Mark explained what the work would involve and how it would proceed. I so appreciated Mark’s attention to detail, his kindness, and his making me feel secure in my decision. If I ever have another problem, I would, without hesitation, ask for Mark.

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  9. Michael Versak says:
    City: Pitman State: NJ Type of Service: Repair Recommend Horizon?: Yes

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    Your tech arrived before the scheduled time which was appreciated with a clogged main sewer line.He put a lot of effort to the job , which was rewarded with a large mass of roots. Cannot express how glad I am selecting Horizon Services , and have already recommended Horizon to family members and neighbors. From your techs to the staff who answer my phone calls , and your scheduling people, job well done !! Thanks.

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  10. BRIAN TETLEY says:
    City: LEVITTOWN State: PA Type of Service: Repair Recommend Horizon?: Yes

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    Jeff was prompt, professional and courteous. I will not hesitate to recommend Horizon Services to any family member or friend in need.

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    Feedback: 1 positive
  11. Julius Abiva says:
    City: Cherry Hill State: NJ Type of Service: Repair Recommend Horizon?: Yes

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    Steven was an awesome Technician. Extremely courteous and pleasant. He was very knowledgeable and gave me excellent recommendations for improvements. He worked hard to find the problem with my Sewer drain. I would definitely highly recommend him!

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  12. Maggie Jennis says:
    City: Mentua State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

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    He was delightful and very friendly

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  13. Valerie Ray says:
    City: Willingboro State: NJ Type of Service: Maintenance Recommend Horizon?: Yes

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    I am very please with Horizon they arrived on time they fixed my service without any problem and the serviceman that I had his name is Matt he was excellent he explained all the issues that were all going on as well as the problem and how he repaired it Matt was very informative he did an excellent job as far as clean up

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  14. Robert Davis says:
    City: Newark State: DE Type of Service: Maintenance Recommend Horizon?: Yes

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    Chad was great explaining what we were seeing on the sewer cam and gave us choices on how to proceed from the results.

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