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Furnace Repair

When Your Furnace is Down for the Count, Horizon Services Will Get it Up and Running in No Time!

Save $47.50 Off Any Furnace Repair…See Coupon Below!

It’s 7 a.m. in the middle of January…and you and your family have just woken up to find that your house has transformed into AN ICEBERG! You take a quick trip to the basement to find that your furnace is not working, or perhaps the fan is running, but cold air is coming from your vents. What do you do? There are many things you need to consider when choosing a company to repair your furnace: convenience, reliability, quality, integrity, and a fair price to name a few. One furnace repair company delivers all those things and more — Horizon Services.

Think about the things that are important to you. Time for example. Your time is valuable and your furnace repair company should value your time as much as their own. Shouldn’t the company for your furnace repair arrive at your home when they say they will? Horizon Services GUARANTEES on-time service. If our technicians are even one minute late for your scheduled appointment, we will credit you up to $300 towards your furnace repair. What’s more, we also complete nearly all of our furnace repairs the same day that they are scheduled.

Your furnace repair company should give you a clear explanation of what is wrong with your furnace, and what the cost of the repairs will be. The furnace repair technicians at Horizon Services will be happy to sit down and explain to you why your furnace isn’t functioning properly. They will cover every aspect of your furnace repair in detail, so you know everything that is going on and what to expect. Your Horizon furnace repair technician will also explain all the options you have with your furnace — from repair to replacement. Most importantly, we will give you an accurate upfront quote as to how much the furnace repair will cost. We charge by the job, not by the hour. Whatever our technicians quote you is exactly what you will pay, no matter how long it takes us to complete the repair. You never have to be afraid of hidden costs or a furnace repair job that drags on and on while the meter keeps running.

Furnace repair should not take multiple days or multiple visits. It is important that your furnace repair be done right the first time. You can rest assured that Horizon Services furnace repair technicians will do the job right and clean the first time. Our technicians are among the most knowledgeable and experienced in the business. Our techs are familiar with ALL types of furnaces and have the skills and equipment to perform virtually any furnace repair. Each year, all of our furnace repair technicians are required to complete 150 hours of extensive supplemental training to stay current on new techniques, new equipment and new furnace makes and models. Best of all, out technicians stand by their work. If your furnace repair is not done to you satisfaction, they will do whatever it takes to get the job done right.

Furnace repair can be a messy job. Your furnace repair should be done by technicians who have respect for you and your home. Choose a company whose technicians treat your home with the same level of care they would if they were servicing their own home; choose Horizon Services! Our furnace repair technicians wear protective shoe covers and drop cloths to prevent damage to floors, furniture and surrrounding areas. And they thoroughly clean up after they are finished with your furnace repair. The only sign that you will see when they are done is a properly functioning furnace.

You can be certain that when you call Horizon Services you are getting the best furnace repair in the business. Our technicians are dedicated to providing 100% customer satisfaction. If you aren’t happy with our furnace repair, we will do whatever it takes to make it right. And that’s a guarantee you can take to the bank. If you ever experience furnace problems and you need a furnace repair company that you can trust, call Horizon Services.

Experience The Horizon Difference:

• Flexible Scheduling/Same Day Service: Your convenience is important to us. We schedule heating service appointments when YOU are available. Simply choose a day and time, and we will be there. 99.67% of our services are completed on the same day you schedule them.

• On Time, Every Time: If we are late to any service call, even by one minute, your heating service call is free.

• Extended Service Hours: We don’t fit the Monday through Friday, 9 a.m.-5 p.m. schedule. 43% of problems for heating systems occur after 5 p.m. To compensate for this, we have more accommodating service hours. We can schedule heating service appointments as late as 11 p.m. This makes it easier for you. We also offer what a lot of heating repair companies don’t; appointments available on weekends. An experienced dispatcher will take your call as late as 11 p.m. Monday through Friday, and until 5 p.m. Saturday and Sunday. For emergency calls, we have managers available after 11 p.m.

• Job Based Pricing: Our services have set prices that depend on the job, not the time we invest into it. As soon as your heating system is diagnosed, you will be informed on the rate it will cost for the repair, before the repair has begun. We will honor that price, regardless of how long the repair takes.

• Our Ironclad Heating Services Guaranteed: Every heating repair service we complete is guaranteed for 2 full years. NO EXCEPTIONS. If you are a member of our Service Partner Plan, then we will provide you a lifetime parts and labor warranty for any repairs to your heating system.

• Customer Respect: We will respect you, your home and all of your property, while servicing your heater. All of our technicians are trained to treat your home like their own. This means shoe covers are always worn and drop cloths are always put down, to make sure your home stays clean.

• Presentable Service Technicians: Presentation is important to all of our technicians. They take pride in the Horizon Services Inc. uniform. That is why they are expected to look presentable while completing services in your home.

• Security and Safety: All of our technicians are thoroughly background checked and frequently drug tested. When they are servicing your heater, they will be wearing identification badges that will give you piece of mind in knowing that they are Horizon Services Inc. representatives. And they always arrive in our distinctive orange vehicles.

• Intensive Training: We ensure that every one of our heating service technicians has multiple years of experience. They are required to attend weekly training sessions at our state of the art, N.A.T.E. certified training center. They must acquire at least 150 hours of training each year. This is how they continue to attain the knowledge they need for new equipment and new installation techniques.

• Fully Stocked Trucks: Each heating technician comes prepared with all of the tools, parts and equipment that they will need to complete your heating repair. This it to make sure that the job gets done quickly without unnecessary trips to the hardware store or back to the shop. This is one of the ways we avoid wasting your time.

• Complete Customer Satisfaction: We guarantee 100% customer satisfaction with your heating service or repair. If you aren’t we will do whatever it takes to set things straight.

Horizon Services: We’re so confident you’ll be pleased with our fast, friendly and professional heater and furnace repair services, you’ll become a customer for life!

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Call Us with Your Furnace Repair Questions or To Schedule a Heating Service Call!

For Fast, Friendly Service – 24 Hours a Day/7 Days a Week:

• New Castle County, DE: (302) 442-7607
• Kent County, DE: (302) 724-6243
• Delaware County, PA: (610) 572-4300
• Chester County, PA: (610) 643-4226
• Montgomery County, PA: (215) 392-0934
• Cecil County, MD: (410) 885-4219
• Click Here to Schedule A Furnace Repair Appointment Online!

Need To Upgrade/Replace Your Old Heater/Furnace? Horizon Services also sells and installs state-of-the-art heating systems from some of the biggest names in the business! Call us for a FREE In-Home Energy Analysis and one of our knowledgeable home comfort specialists can set you up with a more efficient heating system that will keep your home more comfortable and save you money on your utility bills. Visit Our Installation and Replacement Section! Contact Us To Schedule a FREE In-Home Energy Analysis!

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Easy Payment Methods for All Heater and Furnace Repair Services:

• We accept credit cards: Visa, MasterCard, Discover and American Express
• Senior Citizen discount available
• Learn About Our Service Partner Plan!

Horizon Services has been proudly meeting the heater and furnace repair needs of homeowners in Delaware, southeastern Pennsylvania and Maryland since 1989.